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Innovate Design Reviews 

1,504
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company, establishing strong trust from the start. People frequently praise the friendly staff and prompt responses, noting that team members provide clear communication and helpful guidance from the very beginning. Consumers consistently appreciate the thorough ongoing support, professional coaching, and expert advice offered throughout the entire creative journey to bring concepts to life. However, some reviewers were not happy with the product outcomes, feeling that proper market advice and realistic commercial assessments were sometimes missing. A few customers also felt that sales pressures occasionally overshadowed genuine assistance during the early developmental stages of their projects.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting friendly, helpful, and highly... See more

Customer service

Consumers find customer service to be exceptionally supportive and efficient. Reviewers frequently praise the... See more

Service

People report positive experiences with service, highlighting a very friendly and understanding approach... See more

Response time

Reviewers express great satisfaction and appreciation regarding the speedy response time and helpful... See more

Product

Customers consistently note ambiguous experiences with product development, highlighting both praise and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic, Every step so far has been a 10/10, From receiving the welcome pack, to explaining the idea, Having a completed Product report, still in early phases but going forward I've been given not... See more

Rated 5 out of 5 stars

I have been working with Innovate for a couple of years now and have used many of their services to help narrow down a pool of ideas and prioritise singular products from concept design through to pa... See more

Rated 5 out of 5 stars

What a great piece of advice from the Innovate Design team! They give a pragmatic piece of advice as you explore through your business options. I've never been happier working with any other team!

Rated 5 out of 5 stars

Im very very happy with the Innova technology team. They very efficient, knowledgeable and helpful from day one. They transformed my social media in few days, my social media looks professio... See more


Company details

  1. Consultant
  2. also in
  3. Design Agency
  4. Industrial Design Company
  5. Patent Attorney
  6. Patent Office
  7. Research and Product Development

Written by the company

At Innovate Design, we are passionate about empowering individuals, entrepreneurs, and start-ups across the UK to realise the true potential of their product ideas. As long-established experts in innovation, we guide our clients through every step of the journey—from the first spark of inspiration to commercialisation. With decades of combined experience, our dedicated team has developed an unrivalled understanding of what it takes to bring a new invention to market. We start by helping you discover whether your idea has genuine value and the potential for commercial success, leveraging our expertise in market research and patent searches. Protecting your innovation is crucial. Innovate Design offers affordable patent protection, design registration, and intellectual property guidance to ensure your ideas remain secure. Our in-house designers and engineers then transform your concept into a working prototype, enabling you to visualise, test, and refine your product before launch. When it’s time to go to market, we support you in licensing your idea to a company or moving forward with manufacturing. Our goal is to make innovation accessible, practical, and successful for everyone. Learn more about how we can help you at www.innovate-design.co.uk.

Dedicating to helping UK Inventors

Written by the company

Protect – Develop – Launch
From Patent to Prototype to Marketplace, we guide you at every step—protecting your idea, developing a working model, and supporting your journey to commercial success. Innovate Design turns your inspiration into reality.

Confidentiality Guarantee

Confidentilaity Agreement in Place

We guarantee the strictest confidentiality with every project. Your idea is fully protected from your first enquiry.

Contact info

Book a Free Consultation – Confidential

Book a free consultation with an Innovation Coach.

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(1,504)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Very quick to send out paperwork

Very quick to send out paperwork, and taking payment, but still chasing for a call back with regards to my search results and next steps.report came back on 20th November 2024, does any one know how long it takes for call back for next steps

4 November 2024
Unprompted review
Rated 4 out of 5 stars

The guide was excellent

The guide was excellent, giving me all the information I needed and allaying my fears of my ideas being stolen.
I am field testing my invention and if I do go ahead via your organisation I will hopefully be able to add the fifth star.

18 December 2024
Rated 5 out of 5 stars

The importance of a world-wide patent search

The world-wide patent search which Emma suggested and which her colleagues carried out for me was extremely useful. It provided information which was vital in my decision not to proceed to the next stages of product design. Without that report I would not have known that a similar approach had already been taken by a manufacturer and the product taken off the market because of problems with it. Also, that the mechanism I was suggesting as the key component of the device was not robust enough to withstand the use to which it would be put in practice.

Before retirement my work was in medical research. No-one in that field would dream of embarking on a research project without having first carried out what is termed a 'systematic review'. The world-wide patent search is very similar to that process - key words and phrases, interrogation of all available sources of information etc. Similarly, no-one should embark on developing an idea for a product without first a group of experts having carried out a world-wide patent search and produced a report such as the one I had to guide me.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

A Superb Company, Project and Experience!

I began working with Innovate Design in Spring '24, regarding a concept I'd had in the back of my mind for some time. I can't talk about my idea (for obvious reasons), but I can say that I could not have chosen a better company to 'pitch' it to. To add to that, I feel very fortunate for being assigned the 2 staff members (I was), to help take the project from initial conception, to the stage it is at today (Patent and Trademark applications in progress). They are Tom - Senior Innovation Coach, and Sam - Product Designer.

Soon after I sent them a pretty long document, outlining my idea in some detail, I received a call from Tom, giving me some initial feedback, and to arrange a Teams video meeting with them both. I'd also sent over some very basic sketches of the concept (free-hand drawing isn't a great skill of mine!), to go with the written document.

From the off, both Tom and Sam were a pleasure to work with. I'm a person who tends to pay a lot of attention to detail, and I'm pretty thorough when taking on any kind of project. This resulted in me sending them a lot of back n' forth email correspondence - maybe much more so than most of their other clients! Every single time, their replies were constructive, helpful, friendly and professional.

Over a few months, we worked together, towards a stage whereby the concept I'd had in my mind was formulated into a virtual product. Subsequent iterations and improvements were made, as a result of the great communication we had over emails, and video/phone meetings. We reached a point whereby the product (the 'virtual version' of it at least) was completed - and I for one, do not think it can be improved upon any further.

The end results of the Design Stage of the project have been perfect, in my opinion. Innovate Design took onboard my original concept, improved it, and developed it to the point where it stands today... Which is a virtual product - fully designed, complete with all its working parts assorted/organised, materials allocated, and dimensions/weight pre-determined. I now have a fantastic, valuable presentation document to take forward...

Any individual or company viewing this will be able to fully understand the aims of the concept - and all its features & benefits (though it is not an actual sales/marketing document - that will come later). I also have a complete 3D STEP file of my product. These file types are used by manufactures to physically create products, by 3D printers, I understand.

After the Patent application document (also created by the company) has been fully completed & submitted, I'll hopefully have Patent Pending status, and be able to take the product forward. There are an array of methods to choose from in order to do this, which I'm researching at present.

I hope to be able to progress to the Prototype Production stage in due course (Innovate has a specialist department to facilitate this process). I realise that this will increase my spending on the project - though I hope to attract investment from 3rd parties &/or Government grants too perhaps. The worst-case scenario is that nothing will come of the idea, if it doesn't attract much interest. Even if this were to be the case (fingers crossed it won't be!), I would still consider the time, effort, and money spent to be well worth the investment - and I wouldn't regret a single thing... You have to try right?!

People reading this might now be in a similar position to mine, earlier this year - whereby they have a really good idea, but don't know what to do about it. I would say to them to absolutely not hesitate to contact Innovate Design right away, to get the ball rolling.

Thanks for reading, and the best of luck to you!

15 November 2024
Unprompted review
Rated 5 out of 5 stars

The guide provides relevant information…

The guide provides relevant information you need to know if you're thinking about commercialising your invention for profit. Offered in different formats both post and digital, the service offered by Innovation is both transparent and clear and offers a great solution for preliminary advice and exploration of your project.

20 October 2024
Rated 5 out of 5 stars

How to write the wrongs

It was a cereal that I have invented that helps diabetes and dementia with lots of herbs and spices. No sugar and rather tasty. I have been eating it every morning for a few weeks now and I am waiting for a blood test for cholesterol, blood sugar and any other other things that pop up

15 October 2024

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