As advertised my deep sleep rose from my typical 60 minutes or less to 1 hour 20 minutes. I also slept 6 hours which is more than typical. Mind you, this was all while I am still struggling with stayi... See more
Company replied
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Review summary
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The download and sign up process was super easy. But I did not like that every time I tried to purchase the original 1-month access, it kept offering me upgrades! I purchased the first upgrade, but it... See more
Company replied
I paused my night meditation and got a message that my internet was not connected, not true, my internet was working. Now my screen is frozen and I cannot use my program. I am 83 years old and very... See more
Company replied
Purchasing was fairly simple. I'll give it a try when I next have insomnia, but my first impression was very unfavourable: the sounds are most disagreeble.
3.8
Great
420 reviews
Replied to 84% of negative reviews
Typically replies within 1 week
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Impossible to contact !
Impossible to contact !! Tried my paypal addy used to pay--treid inner.flo.me--came up with bubkus
19 February 2026
Unprompted review
Reply from Innerflo
Hi there – we’re really sorry to hear you’ve had trouble reaching us.
We’re definitely available and happy to help. Please email us directly at support@innerflo.me and our team will get back to you as quickly as possible. If you’ve already reached out, kindly check your spam/junk folder in case our reply landed there.
You can also find answers to common questions and contact options in our Help Center here:
👉 https://help.innerflo.me
We’re here to support you and will make sure this gets resolved.
First session helped
The first session was beneficial and calming in a world that feels out of control
19 February 2026
Unprompted review
It's pretty easy to buy
It's pretty easy to buy. But it took a while for the content to load on to the app after signing in. I'w had some bad luck with apps lately and I thought "Oh no not this one as well but after about 5 minuts the content appered. And it's some very nice sounds.I hope that it will help with my very poor sleep.
19 February 2026
Unprompted review
Excellent tool to help ease stress
Pleased with what they are offering. It is well worth it and is comparatively inexpensive. Thank you for giving me some peace of mind. Truly appreciate!
18 February 2026
Unprompted review
Quick and clear.
19 February 2026
Unprompted review
Asked the right questions
Asked the right questions, I have been having trouble staying asleep and I’m sick of trying natural remedies
19 February 2026
Unprompted review
Do not trust this company
Do not trust this company. I have been in contact with Innerflo for two months now. They have explicitly told me that my subscription is cancelled, yet they continue to charge my Mastercard every single month.
I have sent them bank statements proving the unauthorized charges, but they just keep making excuses, claiming they "cannot find me in the system" while simultaneously taking my money. This is a deliberate subscription trap and outright theft.
The content is mediocre and no better than free tracks on Spotify. But the real issue is their fraudulent billing practices. If you give them your card details, they will not let go. I am now forced to have my bank block them and issue a new card. STAY AWAY!
18 February 2026
Unprompted review
Reply from Innerflo
Hi there,
We take feedback like this very seriously and are genuinely concerned to read your review.
We do not operate any kind of subscription trap, and billing does not continue after a subscription is successfully cancelled. Once cancelled in our system, recurring charges stop automatically.
If you are still seeing charges, we strongly encourage you to use our self-service cancellation page to verify the status of your subscription:
https://innerflo.me/manage-subscription
You can also find step-by-step guidance and answers to common billing questions in our Help Center:
https://help.innerflo.me
If something has clearly gone wrong, we absolutely want to fix it. Please contact our support team directly through the Help Center so we can investigate and resolve this properly.
We are committed to transparent billing and to ensuring issues are handled promptly.
Kind regards,
Customer Support Team
Good investigation of my sleep needs.
17 February 2026
Unprompted review
The sytem was very easy to use ande…
The sytem was very easy to use ande undertand.
16 February 2026
Unprompted review
Easy but...
Was easy, but I dislike the "one more screen" asking to add on ONE bundle at a time. I would prefer: LAY IT OUT first - I don't like those extra screens, implying urgency being thrust on you after you have already committed to paying...and they are only "one time" for lifetime benefits? SInce this is supposed to be science based, might give overview, lay it out, then give one more chance if people decline? Look forward to using it.
15 February 2026
Unprompted review
It was a good experience
It was a good experience. I found it finished before I went to sleep; but I enjoyed it and it calmed me down. I am not a fan of having my phone on all night beside my bed...dont want to be woken by a call or many notification dings in the middle of the night.
Great selection of sounds/music. I may use just as a calming devise during the evening. Its a good app.
10 February 2026
Unprompted review
The tab selections worked really well.
The tab selections worked really well.
15 February 2026
Unprompted review
very easy to buy
13 February 2026
Unprompted review
As soon as I reported my problem,
As soon as I reported my problem,
I was assisted and sorted in no time at all- wonderful service!
13 February 2026
Unprompted review
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