Ingeus assessor claimed to see me on video despite her camera being broken the whole time. She then wrote a report 'observing' my movements and appearance. Total lack of professional integrity. No not... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
She was rude on my form, lied on the report made up things that were false or complete opposite of what I had mentioned. These people must be getting paid to lie. Absolutely horrendous to do this to p... See more
Company replied
They organise Phone Call Appointments and can never ring on time,nearly 40mins late now,told her my situation she still said so u want to work part time,not got a problem with the lady she's lovely... See more
Company replied
For a company made to help people get into or stay in work, this company is a joke. As an employee protected by both the disability and the equality act this company have treated me like garbage. U... See more
Company replied
Company details
- Employment Center
- Career and Education Provider
- Employment Search Service
- Mental Health Service
- Recruitment Service
Written by the company
Our mission is to enable better lives. We design and deliver services to help people improve their employment, skills, health and wellbeing. We specialise in employment, health, justice and youth services and work in partnership with government, employers, and local networks across the UK. Our Employment division helps people on out-of-work benefits get back into meaningful employment, including working with people referred from Jobcentre Plus. We make sure people have the skills, support and behaviours to get jobs, gain independence and become productive employees. Our Youth division delivers services to young people to support them get skills for work and life. We help build a new generation of confident, independent and thoughtful young citizens. Our Justice division works with people in the criminal justice system to transform their lives and create safer communities. Our Health division enables individuals to adopt better behaviours and to access the right support to remain independent and healthy. Ingeus UK is part of international human services provider, APM Group.
Contact info
66-68 East Smithfield, E1W 1AW, London, United Kingdom
- feedback@ingeus.co.uk
- ingeus.co.uk
2.7
Poor
364 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have an interview comming up & Lynn…
I have an interview comming up & Lynn has fitted an appointment immediately to do prep before.
5 August 2024
Reply from Ingeus UK
Your feedback made our day! Thank you for taking the time to share this. Best of luck for the future.
Just relax and wait you'll get the good jobs
I'm so happy with you and future if I can't get this job permanently I want to come back I wait and 0 contact jobs I got at the moment now. 2 weeks I didn't work staying home they said when we need we call you I'm so happy with ingeus
6 August 2024
Reply from Ingeus UK
Thank you Idris for the feedback. We’re so pleased to hear that our team could support you with your needs and help you take the next step in your journey. You’ve got this!
My key Tom at old street branch have…
My key Tom at old street branch have help me in so many way it’s unreal he has got me to a point where I now have my daughter back in my life and I’m in a full time 47 hour a week job what some people don’t under I am a ex offender came out of jail in December and I have now got my own place Tom you are one amazing key worker thank you for everything
15 May 2024
Reply from Ingeus UK
Thank you for your feedback. This helps us learn what is working well and we will share your comments with the team. Thanks again for taking the time to share your views!
Reply from Ingeus UK
We’re grateful to hear your review! We’re so glad our service made a positive impact to be shared with others. Thank you. We wish you all the best for the future.
No communication
No one contacted me for months however I already mentioned that I’m not working
1 April 2024
Reply from Ingeus UK
We are grateful for your feedback and the issues you’ve highlighted as it helps to improve our service. To ensure we address your concerns properly, please contact us at feedback@ingeus.co.uk. Thank you.
My fantastic coach
5 August 2024
Reply from Ingeus UK
Thank you for taking the time to give us a review. We’re delighted to read your positive comments. All the best with your journey.
Ingeus is about finding the right people the right job.
My experience was excellent because Ingeus was concerned about the whole person - building on strengths and strengthening weaknesses - to help one find the right role. It was person-centred job finding at its best.
5 August 2024
Reply from Ingeus UK
Your feedback made our day! Thank you for taking the time to share this. Best of luck for the future.
Reply from Ingeus UK
Thank you so much for your feedback! We’re thrilled to hear that you had a great experience. Keep up the great work.
To secure a job, it's crucial to leverage the resources available at institutes like universities or career centers. They offer services like career counseling, resume building, interview preparation
My experience has been great because working with ingenue helped me regain a lot of my confidence as I got to work with new amazing people like my case worker Harjot.
5 August 2024
Reply from Ingeus UK
Thank you for taking the time to give us a review. We’re delighted to read your positive comments. All the best with your journey.
Juliets dedication to seeing I get a…
Juliets dedication to seeing I get a job soonest
11 October 2023
Reply from Ingeus UK
Thank you for your feedback. This helps us learn what is working well and we will share your comments with the team. Thanks again for taking the time to share your views!
I was helped by Ingeus Liverpool
I was helped by Ingeus UK Liverpool,referred to them by Job Centre Plus.I was at a really bad place at the time and struggling.I can not recommend them enough!From my very first contact the staff who worked with me were kind,professional and compassionate,not once did I ever feel judged!
5 February 2024
Reply from Ingeus UK
Thank you Rachel for the feedback. We’re so pleased to hear that our team could support you with your needs and help you take the next step in your journey. You’ve got this!
Reply from Ingeus UK
Hi Kevin, we’re sorry to hear this. Please contact us at feedback@ingeus.co.uk and we will be happy to assist you.
Awful 😣 Unhelpful
Awful 😣 Unhelpful, insincere and actually disrespectful when so many people are out of work and looking for opportunities when the staff at Ingeus are disengaged and cut-off from this reality in London! I would 100% say avoid them at all costs!
15 January 2024
Reply from Ingeus UK
Thank you for sharing your feedback with us. We take your comments very seriously and would like to investigate further. Please email us at feedback@ingeus.co.uk so we can gather more information and address your feedback further.
A good company
Amazing company really supportive will help with CV and getting into work. I highly recommend to anyone looking to get into work and appreciate the support
3 June 2024
Reply from Ingeus UK
Thank you so much for your feedback! We’re thrilled to hear that you had a great experience. Keep up the great work.
Understanding and very helpful
Felt very relaxed and both ladies gave good advice, spot on!!
5 August 2024
Reply from Ingeus UK
Thank you so much for your feedback! We’re thrilled to hear that you had a great experience. Keep up the great work.
Was a good environment and helped me…
Was a good environment and helped me gain the confidence and the motivation needed to get back into work.
28 March 2024
Reply from Ingeus UK
Your feedback made our day! Thank you for taking the time to share this. Best of luck for the future.
Not helpful at all searching for a job
Not helpful at all searching for a job. Just searching in Indeed for about an hour and that was it. I was searching much better on my own from home.
31 January 2024
Reply from Ingeus UK
Hi, we’re very sorry to hear this. Please contact us at feedback@ingeus.co.uk with more information so that we can look into this for you.
Ingeus have great resources
Ingeus have great resources, enabling people
who are in search of job opportunities
14 June 2024
Reply from Ingeus UK
Thank you Edward for the feedback. We’re so pleased to hear that our team could support you with your needs and help you take the next step in your journey. You’ve got this!
Top people
They were very friendly and helped me to get back to work with there help brilliant people who I dealt with
9 April 2024
Reply from Ingeus UK
Your feedback made our day! Thank you for taking the time to share this. Best of luck for the future.
They are always very helpful.Thank you
5 August 2024
Reply from Ingeus UK
We’re grateful to hear your fantastic review! We’re so glad our service made a positive impact to be shared with others. Thank you. We wish you all the best for the future.
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