Infrared Heating Supplies Reviews 

155
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fast delivery, great customer service. Highly recommended. Heaters are perfect for my needs, having WiFi and being able to set them using timers is very useful. I use a smart app to control the schedu... See more

Rated 5 out of 5 stars

Service! It was fantastic - thank you very much indeed. Having chosen and bought the wrong heater, a phone call to Mohamed (customer services) sorted this out. He advised which one suited our requi... See more

Rated 4 out of 5 stars

Have not tested the 1200W heater yet but on first impressions look to be well enough built. Installation was relatively straight forward, although the fasteners supplied to attach the bracket to the h... See more

Rated 5 out of 5 stars

I normally don’t write reviews but needed to make an exception for IHS. I ordered two infrared round mirror heaters and got them shipped to Australia within 1.5 weeks. Altaf organised a quick delivery... See more

Company details

  1. Manufacturer
  2. Electronics Store

Written by the company

IHS is based in Bolton, Great Britain and started trading in July 2016. We have been quick to establish ourselves as one of the leading providers of Infrared Heating in the United Kingdom. Offering competitively priced products, strong product guarantees, the right product certifications and with a great UK delivery service, IHS is regarded as one of the best available suppliers in the market today of FAR Infrared Heating Panels. With our team of experienced staff and continued investment in research and development, we are confident that our products will perform to a very high standard.


Contact info

4.8

Excellent

TrustScore 5 out of 5

155 reviews

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4.8

All reviews

(155)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just installed it

Just installed it. Early days but I think it will be perfect for warming me up at my lathe in my unheated workshop.

19 January 2026
Rated 5 out of 5 stars

Indoor sunshine!

I have bought several infrared heaters from this company and have always been very impressed with the results. The heat emitted is like standing in the sun!

19 January 2026
Rated 5 out of 5 stars

Fast delivery great product

Fast delivery, outstanding product. Be aware that brackets might be stuck to the underside of the polysterene inserts, in case they are not easily seen. Just a great product.

9 January 2026
Rated 3 out of 5 stars

delivery sham

I’m still waiting? Not the companies fault though.
Ive updated because 1 star is unfair as the company themselves were very good to deal within refunded when the order was cancelled. However their choice of delivery partner, was a disaster in my case. I waited at home and at the end of day one was told it wasn't going to be delivered. I waited again the following day and at the end of that day was told it wouldn't be delivered, at this point I had to cancel the order as I was not able to stay at home the following day. I ordered a different one from elsewhere. On day 3 it was delivered (after it had been cancelled) and on day 4 I waited again for it to be collected. Through the few days infrared heating supplies customer care were excellent. But a lot of my time was wasted because of the delivery company.

4 December 2025
Infrared Heating Supplies logo

Reply from Infrared Heating Supplies

This item was despatched on next day delivery, it was sent to N Ireland, and the local courier has unfortunately not delivered yet. This is something not in our control, however we do apologise for the inconvenience.

Also not sure why this rating has been edited, we spoke and agreed to refund you back which we have. you also changed your mind and looked to keep the item and collect from the local depot, but we had already actioned the item to be sent back to us.

Rated 5 out of 5 stars

Excellent customer service

Although I send the heaters back as they were too large, the customer service was excellent. Delivery was quick and my return picked up two days after I requested it. The refund also came through very quickly.

12 November 2025
Rated 5 out of 5 stars

Easy to order

Easy to order, but the speed of delivery was outstanding. Ordered PM infrared heater delivered then next morning. Just wish some other companies were as efficient.

17 November 2025
Rated 5 out of 5 stars

The team I spoke to were very helpful…

The team I spoke to were very helpful and experienced.
When I told them that I had a problem with my order they really came to my aid.
Our power supply would not support the size of heaters I had had delivered.
They stepped up and swopped them over without any fuss.
Excellent customer service.

5 November 2025
Rated 5 out of 5 stars

Great service

Great service. We bought so far 11 heaters for our historic lodge/restaurant @ The Courtyard in SG5, where there's not much insulation and it's working well

31 October 2025

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