I purchased a package for my presentations at work. The slides are not compatible with any standard application. Once I add them to ppt the graphics disappear when reopening the slides. I contacted In... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I like the various infographics your team keeps coming up with. Using them gives my research reports extra edge and adds value that is quite invaluable! However, some recent updates are monotono... See more
These guys are dishonest people. They do impulse sales and don't offer refunds. Everybody offers refunds. They are very heavy on marketing and very low on customer satisfaction. They have no interes... See more
The number of slides is great though some slides are similar across the sets, better ability to edit colors would be great too. And of there were real examples of what the text boxes might be used for... See more
Company details
Information provided by various external sources
At Infograpia, we believe you should not waste time designing graphics for your presentations. That’s why we have designed and gathered the best infographics into one amazing package. So you can focus on what’s most important — running your business. Our infographics can be used in everything from advertising to accounting to education to blogging. No matter what industry or position you are in, you can find the perfect graphic for your needs.
Contact info
8118 Fry RD, 77433, CYPRESS, United States
- (832) 653-7812
- hello@infograpia.com
- infograpia.com
3.3
Average
650 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Infograpia
Hello Jeff,
Thank you for your feedback! We’re glad you gave our templates a try.
Some of our graphics are designed with multiple editable elements, which can feel a bit complex at first. If you’re having trouble editing anything, our support team is always here to help. Just reach out and we’ll be happy to provide quick tips or tutorial videos to make the process easier.
We appreciate your input and are always working to improve the user experience!
Warm regards,
Ximena
Infograpia Team
The templates are great
The templates are great. But the graphs should be ediitable by just entering data figures. so it'll be easier to edit
29 May 2025
Reply from Infograpia
Hello Leni,
Thank you so much for your feedback—we’re happy to hear you’re enjoying the templates!
We understand the importance of easy editing. Some of our charts are designed to be edited manually within the slides, while others are linked to Excel and can be updated directly through Excel for more precise data entry.
If you need any help working with the charts, feel free to reach out to our customer support team—we’d be glad to share helpful tutorial videos to guide you through the process.
Thanks again for your support!
Warm regards,
Ximena
Infograpia Team
I recently needed to update a slide…
I recently needed to update a slide deck for a major presentation, and Infograpia made the process incredibly smooth. Their templates were easy to use, allowed for quick integration of my data, and significantly elevated the visual appeal of our material. The immediate download access and wide range of options made it even more convenient. I would definitely recommend Infograpia to anyone looking to refresh or enhance their presentation materials.
21 May 2025
Unprompted review
Reply from Infograpia
Hello Jeff,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the infographics. Your feedback means a lot to us!
Ximena
Infograpia Support Team
I paid for excel file and access not…
I paid for excel file and access not given
I sent multiple mail no benefits
Refund also not possible
Since it’s been asked for another email
You can use below
Sulaiman.i.alkharisi(at) gmail.com
1 June 2025
Reply from Infograpia
Hello Sulaiman,
Thank you for providing the new email since the previous one was blocking our replies. We see that you have been able to view our reply and receive access to the files. Please confirm and reply back if you don't need any further assistance.
-The Infograpia Team
Had issue when purchasing software
Had issue when purchasing software. Ultimate spreadsheet. Advised to cheque out FAQ which had no solution, also told that this issue would be escalated and have response in two days - still awaiting answer!
Very poor customer service and bad product delivered.
31 May 2025
For the purchased price only a minor…
For the purchased price only a minor portion of spreadsheets was provided.
Especially the ones promoted are not part of the package
31 May 2025
Reply from Infograpia
Hello Kai,
Thank you for your feedback. We're sorry to hear you felt the package didn’t meet your expectations.
Just to clarify, our Spreadsheet Toolkit includes all the templates shown in the previews before purchase—nothing is hidden or left out. If there’s a specific file you’re having trouble locating or using, we’d be more than happy to help.
Also, if you're referring to charts included in the Full Access package, please feel free to reach out to our support team—we can gladly send over tutorials and guidance to help you make the most of the content.
We’re here to help and want to ensure you’re getting full value from your purchase!
Kind regards,
Ximena
Infograpia Team
Majestic, use friendly and time saving
I am a doctor and needs to present frequently. I recommend infographia because of its extensive template library, high quality visuals, and ease of use.
29 May 2025
Reply from Infograpia
Thank you so much for your kind words! 😊
We're really happy to hear that Infograpia is helping you with your presentations. We designed our templates to be easy to use and high quality, so it means a lot that you noticed.
Thanks for recommending us! 🙌
Ximena
Infograpia Team
I am writing to request assistance regarding an issue I am experiencing with one of my recent purchases. On March 6th, 2025 at 9:34 PM, I placed Order #INF328949 for the product "Ultimate Spreadsheet
Poor experience in purchasing the product "Ultimate Spreadsheet Toolkit.
6 March 2025
Unprompted review
Reply from Infograpia
Hello Alvaro,
Thank you for following up.
I can confirm that we sent your download link on March 6th, shortly after your purchase, and we saw that the email was viewed the following day and the file download. We also sent it again on March 26th, but it looks like that message may have been blocked by your email provider.
No worries — we've just re-sent your download link to you again. Please check your inbox (and spam folder just in case) for a message from us.
Since this is a separate purchase from our Full Access, it’s only available through this direct link that we send to your email when you purchase. We recommend saving it somewhere safe for future use.
If you still have trouble accessing it, feel free to let me know and we’ll be happy to assist further.
-The Infograpia Team
Very good experience
Very good experience. Lots of choice and high quality visuals. Only constructive feedback would be to have a better index of the key feature of each deck so that it is easier to find what we need with keywords.
21 May 2025
Unprompted review
Reply from Infograpia
Thanks so much for your kind words! 😊 We're really glad you had a good experience and liked the variety and quality of our visuals.
We also appreciate your feedback—it’s super helpful!
We're working on improving the way users can search and find decks by keywords. Thanks again for your support!
Paid for the team version
Paid for the team version. Other team members cant access content. Emails to customer service not answered.
12 May 2025
Unprompted review
Reply from Infograpia
Hello,
Thank you for your feedback, and we're sorry for any confusion.
We did receive your request and noticed that one of the emails you provided already had access. We shared this update with you and waited for a reply. Since we did not receive a reply we went ahead and granted access to the second email. A follow-up email with all the details was also sent to ensure everything was clear.
If you’re still having trouble, please don’t hesitate to reach out—we’re happy to help!
-The Infograpia team
Editable PowerPoint format
12 May 2025
Unprompted review
Reply from Infograpia
Thanks so much 😊
Glad you liked the editable PowerPoint format.
We made it easy so you can save time and make great slides.
Let us know if you ever need help!
– The Infograpia Team
I guess I was expecting a little more …
I guess I was expecting a little more detailed graphics. these look like first grade drawings. Would never recommend these to a friend.
14 April 2025
Unprompted review
Reply from Infograpia
Hi Larry, thank you for sharing your feedback.
We're sorry to hear the templates didn't meet your expectations. All of our slides have previews available on our website so customers can view the exact designs before making a purchase, and customers receive the exact designs shown. Our content is developed by professionals and tailored based on the needs and feedback of a wide range of users.
That said, we truly value your opinion and will keep your comments in mind as we continue to improve our offerings.
Ximena
Infograpia Support Team
Great professional infofographics.
Great professional infofographics.
Very responsive staff.
10 April 2025
Unprompted review
Reply from Infograpia
Hi Dina,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the infographics and that our team could support you. Your feedback means a lot to us!
Ximena
Infograpia Support Team
Useless for Google Slides
Useless for Google Slides. The slides are not editable if imported into Google Slides presentations.
6 April 2025
Unprompted review
Reply from Infograpia
Hi Zhanna, thank you for your feedback.
The majority of our slides are fully editable in Google Slides, and many of our customers use them successfully on that platform. If you're experiencing issues, it’s possible you were working with a small number of native PowerPoint charts, which unfortunately aren’t editable in Google Slides due to software limitations. This is outside of our control and affects less than 1% of our content.
We also include this information in the product description and our Terms and Conditions to ensure transparency before purchase.
We appreciate you taking the time to share your experience.
Ximena
Infograpia Support Team
Reply from Infograpia
Hi David,
Thank you for your feedback. We're sorry to hear about your experience.
After reviewing your account, we can see that you successfully downloaded all the files using our one-click download feature, which includes all templates sorted by software.
We’d have been happy to assist you if we had known you were having trouble — we didn’t receive any support request from you before the review.
As a small business, we put a lot of care into supporting our users and improving based on feedback.
It feels a bit unfair to receive a 1-star review without the chance to help first, especially when the download appears to have worked correctly.
If there’s anything else we can do to make things right, please don’t hesitate to reach out.
Ximena
Infograpia Support Team
Reply from Infograpia
Hi Naushad,
We're sorry to see your comment. We’ve checked our records and couldn’t find any purchase or support ticket under your name. It’s possible you may have confused us with another company.
We take these claims seriously and would love the chance to help if there’s been any misunderstanding. Please contact us directly with your order details so we can look into it.
Ximena
Infograpia Support
MacBook Users, Beware!
The slides are visually great and easy to download, but using them on a MacBook causes severe slowdowns. Every time I insert a slide into PowerPoint, my computer becomes extremely sluggish, making the templates almost unusable.
I've contacted Infograpia support five times, received only two responses, and still no solution. If you're a Mac user, think twice before purchasing—this issue remains unresolved.
6 March 2025
Unprompted review
Reply from Infograpia
Hi Luis,
We truly appreciate your feedback and sincerely apologize for the frustration you’ve experienced. Our team has thoroughly investigated the issue, and we found that the slowdown is caused by a third-party add-on running in PowerPoint on your Mac. Disabling the add-on should resolve the problem.
Our templates are designed and tested on both Mac and Windows, and we have thousands of Mac users who use them without any issues. That said, we understand how frustrating this must have been, and we regret any inconvenience.
If you need any further assistance, we’re happy to help!
Please reach out to our support team, and we’ll do our best to ensure you have a smooth experience.
Best,
Manny | Infograpia Team
Reply from Infograpia
Thank you so much for your kind words! We're glad to hear that our product helps you create professional PowerPoints efficiently. If there's ever anything you need, feel free to reach out.
Kind regards,
Brad Head of Customer Support
My problem was understood and solved with 12 hours
My problem was understood and solved within 12 hours. Compliments. Gret service
19 February 2025
Unprompted review
Reply from Infograpia
Hello Jan,
Thank you so much for your kind words! We’re glad to hear your issue was resolved quickly and that you’re happy with the service. Your support means a lot to us!
Ximena
Infograpia Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.