inflact.com Reviews 649

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are really happy with the tools provided, finding them helpful for various tasks like checking Instagram profiles without logging in, analyzing detailed audience data, and organizing content efficiently. Many appreciate the ease of use, the clear interface, and the time-saving benefits for their workflow. The ability to download content and track engagement anonymously is also frequently highlighted as a significant advantage. However, some people mentioned occasional issues with image loading speed and general loading times. A few other people also felt that the pricing structure and terms were confusing, and some experienced difficulties connecting to Instagram or encountered messages about suspected automatic behavior.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the clear, intuitive, and... See more

Social media

Clients share positive opinions on social media tools, particularly for Instagram. Many reviewers praise the... See more

Website

Consumers have ambiguous feelings about the website. Many praise its clear, intuitive, and well-organized... See more

Based on these reviews

Rated 4 out of 5 stars

Good for checking general stats, but lacks more detailed engagement metrics.

Company replied

Rated 4 out of 5 stars

I use this when I want to check Instagram profiles without signing in. It usually works great, though sometimes images take a bit to load. Still, it’s a helpful and easy-to-use viewer.

Company replied

Rated 4 out of 5 stars

I tried the IG Search feature to discover new accounts in my niche. It’s helpful to filter profiles by keyword. Some results weren’t exactly what I expected, but most of the searches were pretty accur... See more

Company replied


Company details

  1. Media Company
  2. Social Media Agency

Written by the company

Inflact is a powerful tool for managing and growing your Instagram presence. It helps automate routine tasks, improve engagement, and optimize content strategy. Key Tools: Instagram Viewer: Access and view Instagram content anonymously. Instagram Downloader: Save Instagram photos, videos, stories, and highlights. Instagram Tracker: Monitors Instagram profiles, providing insights on follower growth, engagement, and content performance. Profile Analyzer: Analyzes account performance and audience engagement. Instagram Search: Helps find profiles and influencers by keywords or contact details. Hashtag Generator: Suggests relevant hashtags to reach more users. Direct Module: Sends bulk DMs, auto-replies, and organizes followers for better communication. Posting Module: Schedules posts and stories for consistent publishing. Promo Module: Boosts audience growth through automated likes, follows, and story views. Inflact is ideal for businesses, influencers, and marketers aiming to streamline Instagram management and increase reach.


Contact info

4.0

Great

TrustScore 4 out of 5

649 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using inflact free services…

I have been using inflact free services for a long time and this time i wanted to try the paid subscription as I need bulk download of my profile. Not only their responded immedialy as i was having problem with payment method ... they also helped me with the entire process of how to do it . Their support team is excellent "Lola was very helpful and very patient the entire time and answerd all my quiries and helped me with my issue.. thank you"

26 November 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Thank you so much for your positive feedback!

We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know.

Rated 5 out of 5 stars

I saved my Instagram archive

My Instagram account has been hacked and I was really upset about losing my archive. I downloaded all my content thanks to Inflact. It was very easy and quick.

19 November 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Dear, Pınar!

Thanks for placing your trust in us and your willingness to share. So glad to hear that you're enjoying our website! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Rated 1 out of 5 stars

Can I give less than one star?

Can I give less than one star? They charged my card after I gave them my Instagram account, but didn't provide me any services because they said my account was not authorized since I didn't click a button on their site AFTER I paid and was given the impression the purchase process was complete. Rather than send me an email stating I needed to complete a sign-up process, I received no email from them. When I received nothing 2 months later and wondered why, they refused to issue me a full refund. They should not have charged me a penny if they were unable to provide me a service. This company's actions communicate that they are there to make their payday, not to serve the customer. There are tons of companies that provide the same service - why not choose one that doesn't take small business owners' hard earned money and provide nothing in return. If I received no services, I shouldn't have been charged. If I want a refund and you didn't give me anything, you should refund me. Its really that simple. Update: They said they'll make sure it doesn't happen again. I want a refund, its immaterial to me whether it happens again? Give me my refund.

11 November 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Dear, Emily Paige Adams!

Thanks for taking the time to bring this to our attention. We apologize that our service did not satisfy your expectations. We will use the feedback to make us better and to ensure this doesn’t happen again.

Rated 5 out of 5 stars

very successful company

very successful company, they have great customer service that helps with their problems. greetings from Turkey.

15 October 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Thanks for the review, Yasar Alkan! We're happy that we were able to help you resolve your problem.
We hope you will like other Inflact services such as Instagram Search and Hashtag Generator.

Rated 5 out of 5 stars

After trying many many other generators…

After trying many many other generators - this one is the best - and it isn't even close....

11 October 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Hi, Fredd! Thanks for placing your trust in us and your willingness to share. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Rated 5 out of 5 stars

i want to say thank you for your great…

i want to say thank you for your great effort,excellent website,unique,very easy and simple,comfortable, i love the website a lot. i always use it. i am using the site day by day.really thank you and go on

5 October 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Dear, Mohamed Yassin!
Thank you so much for your positive feedback and for taking the time to post this review. So glad to hear that you're enjoying our website!

Rated 5 out of 5 stars

Really liked how easy of a tool inflict…

Really liked how easy of a tool inflict was to navigate and utilize. Helped me think about our side of the box in selecting hashtags as well as gave all the right information needed to make the decisions on what hashtags would be best used.

28 September 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Hi, Sarah Jane Carroll! So glad to hear that you're enjoying our service! It means so much when our best customers share their experiences.

We also recommend that you try our Promo Module, we are sure that you will find them very useful for your Instagram growth!

Rated 5 out of 5 stars

I used the profile download service to back up my posts

I used the profile download service to back up all of my posts (over 2,000) when I was done I contacted them and they were so quick and easy to talk to. Definitely recommend.

22 September 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Thanks for your trust, Elizabeth Pelham! We're thankful for amazing customers like you. If you ever have any questions, feel free to reach out to our support team using the live chat tool or email hello@inflact.com

Rated 5 out of 5 stars

5 stars

Support team was so helpful and solved my problem in a few minutes. Excellent support.

14 September 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Thank you so much for your kind words, ESLAM. We really appreciate you taking the time out to share your experience with us. We're also happy that we were able to help you resolve your problem!

Rated 5 out of 5 stars

I have no sympathy for the bad reviews…

I have no sympathy for the bad reviews from inflact, formerly Ingramer. We have been using the service for over a year now and are thrilled. From the possibility of the service itself and, last but not least, from the outstanding service. We were able to build up a very relevant target group and are now on the way to 10k. Everything organic, everything relevant. We will remain loyal customers and can recommend the service to others. If you are too stupid to make the settings correctly, you shouldn't give a bad rating afterwards, but rather ask yourself whether everything is going right for you.

10 August 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Dear, Anni!
Thank you so much for taking the time to leave us this amazing review. It means a lot for our team to get feedback from such loyal customers like you :) We’re so
glad you had a good experience.

We do appreciate your positive attitude and will try our best to make you satisfied with the service!

Rated 5 out of 5 stars

THE BEST MANAGER & SUPPORT TEAM EVER!!

THE BEST MANAGER & SUPPORT TEAM EVER!!! I could thank them more! These people working for Ingramer and very accomodating and helpful! They provide exceptional customer service!!! Love how Ingramer helps a lot of individual and businesses grow even more by giving 100% results! All the best to entire Ingramer team!

9 July 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Hi, Grace! Thanks for taking the time to share your feedback with us. Our support team is always available to help you and give some useful recommendations whenever you need any assistance. We’re very grateful for customers like you and hope you stick with us for years to come!

Rated 5 out of 5 stars

Just getting things set up here

Just getting things set up here, however have had several conversations with a few of the support team. They are incredibly patient and understanding, and more than happy to offer all sorts of assistance :)

9 July 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Dear, Sean Baxter! Thank you so much for your positive feedback and for your trust, we're thankful for amazing customers like you.
If you have more questions, just let us know, and we'll be happy to help!

Rated 1 out of 5 stars

Nothing more than a scam company.

Nothing more than a scam company.
Never subscribed, stole my credit card and email from my bank account. Until today waiting that they solve this situation.
Unacceptable behaviour

2 July 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Hi, Tomás Cabral!
Thank you for bringing this to our attention. We're sorry to hear you had such a frustrating experience. We have already made a refund for all your payments.

We don't create fake accounts and don't steal data from our clients' cards. All the payments are carried out through payment systems that save the users' data. We don't know our clients' data, it is encrypted by the payment system.

We are sorry that you faced this situation and hope you won't have such problems anymore!

Rated 5 out of 5 stars

Patient Customer Service

I’m not completely computer illiterate. I like to think I’m pretty savvy actually! I run a 7 fig business and deal with easy tech stuff all the time. When it came to installing the VPN on my phone I was completely lost. I was trying to nurse a 2 month old baby while trying to figure out why my IG got shut down, so I was sort of frustrated to be quite honest. Molly was amazing. Walked me through the process step by step and was patient the whole time. It was actually pretty simple looking back - but i definitely needed some guidance and patience! Thank you Molly!

10 June 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Dear Customer,
Thank you for leaving the review! Sometimes it might be difficult for new users to understand the details of installing VPN or setting up the account, it is absolutely normal and that's why we are always on the line to provide the best support and take care of you! You are always welcome in our online chat to get immediate assistance!

Rated 5 out of 5 stars

Just Starting

Just Starting and the team seems really helpful. Lola is great in terms of her customer service. I hope that the service continues to prove useful. I'll probably be back to post again as I continue to use the service more.

9 June 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Dear, Justin Maynard
We do appreciate your kind words about our customer service as we are doing our best to make our customers happy!
We hope you will continue using our service and keep other customers updates about your experience!

Rated 5 out of 5 stars

Molly is great

Molly was very patient and clear in answering and resolving my issues. give them a raise please!

3 June 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Dear,
Thank you so much for taking the time to provide feedback! We are so delighted that you rate our customer support team, especially Molly, so highly!
We'll try to keep it up!

Rated 5 out of 5 stars

This is a great service A++++

This is a great service - I did a 7-day trial and enjoyed their fast and honest support. Maria was a support super hero :)

I'm not able to buy and start paying yet, but I will come back and buy when i'm ready. Make sure to give them a trial for your needs.

Thanks again for the good experience ingramer!

2 June 2021
Unprompted review
Rated 4 out of 5 stars

Worked the first week of subscription

Worked the first week of subscription. Never worked in the next 6 months after the first week.

Support team very reactive and friendly.

27 May 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Dear customer, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Drop our customer services team a message at email hello@ingramer.com or online chat to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.

Again, we sincerely apologize for the inconvenience and hope you will give us another chance to make things right.

Rated 5 out of 5 stars

Hashtag generator is a super helpful tool

I currently am just using the hashtag generator and so far it's been very smooth and customer service was very helpful when I had issues with my account early on.

Hoping to use the hashtag generator service to help gain followers by smarter hashtag targeting and then maybe will expand my services with Ingramer from there. :)

22 May 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Thank you so much for your kind words, Josh Jordan! We really appreciate you taking the time out to share your experience with us! Our support team is always available to help you and give some useful recommendations whenever you need any assistance.

We also recommend that you try our Promo Module, we are sure that you will find them very useful for your Instagram growth!

Rated 5 out of 5 stars

Useful tools

We always use their Hashtag Generator tool in researching hashtags for our organic posts. It helps a lot with increasing the engagement for the posts on Instagram.

27 April 2021
Unprompted review
inflact.com logo

Reply from inflact.com

Dear LA,
Thank you very much for your review. We are happy that you find our service effective. We do appreciate your positive attitude and will do our best to make you continuously satisfied with the service!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look