Company very helpful in deciding what size needles required for my old overlockers. Charlie extremely helpful and sent pictures of required needles. However, the only thing that let's them down is del... See more
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How good can it get. Monday made contact with the Director (Charles) to make enquiries about an industrial sewing machine, paid for one. Tuesday he called us it been dispatched to us for Leeds. Wednes... See more
Excellent service. Charles has a Wealth of information and answered all my questions. My Juki was served on a Jack table and motor & Switch (which are a substandard Chinese manufacturer that s... See more
Service with excellence. Nothing was too much trouble. Charles delivered my Jack A6F industrial sewing machine and helped me move machines to make space. He did a price match and took my old industri... See more
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 02089147829
- sales@infinitysewing.co.uk
- infinitysewing.co.uk
4.6
Excellent
116 reviews
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Replied to 50% of negative reviews
Typically replies within 24 hours
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1st time ordering from infinity
1st time ordering from infinity , great service , I ordered a piping foot and some new spools for my Brother industrial machine ,will order again when needed thank you for a quick delivery .
5 April 2024
Brilliant customer service
Brilliant customer service - I needed bobbin advice and was helped over the phone. My order then arrived next day, all perfect.
2 April 2024
Perfect scissors
I have been struggling to find an exact pair of scissors, thankfully Infinity had them. They were extremely helpful.
23 March 2024
Jack h2
Quick response to on line chat. I ordered straight away. But I forgot to use the 10% code.
20 March 2024
So very helpful
So very helpful. They have a wide range of sewing items. Transaction & delivery are fast. I would recommend to anyone. Thank you once again Charles for your help 😀
8 March 2024
Unprompted review
Purchased a juki DDL 8700 from infinity…
Purchased a juki DDL 8700 from infinity sewing ,made purchase online was called to advise of delivery which was only 2 working days from purchase, delivery arrived first thing in the morning was very easy to set up and easy to move around very delighted with my new machine would highly recommend this company
23 November 2023
Ordered and arrived very quickly
Ordered and arrived very quickly. As usual good quality and good price.
5 September 2023
As usual great quality quick delivery
As usual great quality quick delivery. Thank you
27 September 2023
Great customer service
Great customer service. Charles kept me informed about the process of my order. Which was prompt arriving.
Good price too.
Would definitely recommend.
11 September 2023
Colours were nothing like on the website
1 August 2023
Very good service
Great contact, great service, quick delivery and will definitely use again 👍
18 July 2023
Professional and nice service
I ordered a sewing machine on Monday and it was delivered to my shop on Wednesday
Very professional and nice service
I am very happy that I chose this company and I sincerely recommend it to anyone who is planning to buy a sewing machine
18 June 2023
Great customer service!
My order arrived promptly and when there was a very small part missing, on contacting Infinity Sewing, the problem was very quickly sorted. Many thanks.
24 May 2023
The time taken by Charlie to listen and…
The time taken by Charlie to listen and understand my requirements and his knowledge of the history of sewing machines is impressive. Additionally helping to set up my account to speed up the payment process. The delivery was as promised and additional training provided to make sure we are able to use them without difficulties. Wonderful customer service.
4 June 2023
Fantastic customer service.
Knowledgeable, friendly and very patient. Charles made purchasing my sewing machine a pleasurable experience. He price matched, delivered within 48 hours of putting the order in and gave a fabulous tutorial which was well worth the money. I can’t recommend him enough.
17 May 2023
Unprompted review
Very helpful and responsive with…
Very helpful and responsive with queries and great item!
16 February 2023
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