Infinite Massage Reviews 

2,953
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional skill, often describing them as wonderful and amazing, making each client feel comfortable and heard. People frequently highlight the seamless booking process, noting its ease and the quick, responsive communication from representatives. The overall service and user experience are highly regarded, with many expressing their intention to book again for future events due to the top-notch service and flexibility in accommodating changes. No significant recurring minority sentiments were identified across multiple reviews regarding specific issues or experiences.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and friendliness... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as seamless, quick,... See more

User experience

Clients share positive opinions on user experience, with many describing it as a great, wonderful, and... See more

Response time

Users describe positive interactions with response times, highlighting the promptness and clarity of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Infinite Massage come out to our office to treat our staff. Scheduling was very easy, Angelica helped us get everything set up in a breeze. The massage therapists were super friendly, followed... See more

Rated 5 out of 5 stars

Fantastic team! They came out to our company's Fall Festival, where we welcomed nearly 300 guests, and they rocked it! Foot traffic was consistent and they did an amazing job accommodating our guests.... See more

Rated 5 out of 5 stars

Infinite Massage came to our company during our Wellness Week to offer 10-minute chair massages to our employees. The staff came with everything they needed and were professional and friendly. The... See more

Rated 5 out of 5 stars

The gentleman that came did amazing! I think the only thing was that when booking I requested a female and they said that wasnt a problem and they did not tell me a male would be there. He did a great... See more


Company details

  1. Massage Therapist
  2. Pharmacy

Information provided by various external sources

Infinite Massage is the leading national Corporate Wellness Company specializing in Corporate Chair Massage Programs, Event Massage & Mobile Spa Event Services.

On-Site Chair Massage Services

Written by the company

Highest Quality Therapists
While our primary goal is to provide you with excellent chair massages, we rely on our highly experienced group of therapists to accomplish this goal. Our network of therapists has been developed since 2001 and we consider them to be the best!
24/7/365 Support
Our offices are always "open" for assistance with the help of constantly monitored email accounts and our 24/7 on-call phone line. You can reach us day or night!

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(2,953)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Communication was incredible and Stacey was very helpful in navigating set up, policy compliance, and connected us with some really great massage therapists. Will definitely be utilizing this again!

4 February 2026
Rated 5 out of 5 stars

It was convenient to arrange this…

It was convenient to arrange this service. They provided good email communications and provided reliable staff to perform the service. The are a trusted partner for this service and we will plan to continue to use the service going forward for this company event.

1 January 2026
Rated 5 out of 5 stars

Awesome Experience!

Jessie is awesome, really easy to communicate with, organized and shows up on time! She went the distance to make sure that everyone was comfortable with what they were getting and gave us an incredible experience. We've had Infinite Massage booked for 2 months straight now.

31 December 2025
Rated 4 out of 5 stars

Would recommend!

Everything was wonderful except one massage therapist showed up late so we had to move one session around. No big deal really, but we did have to make a few adjustments and for the amount we were paying we do expect services on time. Otherwise, a really great experience with lots of happy customers!

5 December 2025
Rated 5 out of 5 stars

Vito

Vito, our masseur was very professional and arrived early to access the space to set up his table and stuff to work with. Our staff was very happy with the chair massages and everyone had the same comment, "this guy is great." One person went on to voice that it was, "the best massage in a long time."

25 November 2025
Rated 5 out of 5 stars

Staff Appreciation!

Our staff appreciation event went very well! They praised the massage therapists, and we thank them again for their service! It was amazing and much needed

3 December 2025
Rated 5 out of 5 stars

This was a wonderful experience

This was a wonderful experience. The initial reach out and inquiry was welcomed and responded to in a timely manner. Stacey answered all my questions and made the process was super easy and efficient. Even when I had to adjust the time of the day, she was able to make the adjustment and didn't make it seem like it was a big deal! The Massage therapists, Maura and Anna were WONDERFUL. My staff was raving about them and the safe and relaxing environment they helped create. We will definitely be recommending Infinite Massage and using them again for future events.

19 November 2025
Rated 5 out of 5 stars

Health Benefit

The company offered 10-minute chair massages as part of its open enrollment/health fair. Everyone had great things to say about the massage! It was a nice touch to the health fair and we have already received requests to bring this back as as quarterly benefit.

12 November 2025
Rated 1 out of 5 stars

False and deceptive gig providers

I have registered to this business as a professional provider a while ago, hoping to attend many onsite events and expand my career, only to realize that the amount of events they offer is almost zero, and every opportunity literally gets taken in minutes.
When I finally got lucky to claim an event and accept the terms, I realized that my attendance was somehow deleted, for no apparent reason.
This seems to be an unreliable service, done by unreliable people who are NOT supportive and highly deceptive. Never will return to them.

3 November 2025
Unprompted review
Infinite Massage logo

Reply from Infinite Massage

Hi Asi,
If there was a misunderstanding regarding your responsibilities as a service provider, I do apologize for not making our expectations more clear. We've worked with hundreds of therapists over the years since 2009, and we've always provided instructions about how to actively work with our company. After discussing the issue internally, we've noted that unfortunately you weren't able to follow the instructions we'd provided in order to become an active massage therapist with Infinite Massage. And, there was definitely some sort of failure as far as expectations. I'll be happy to discuss the issue with you further, although it doesn't sound like you're interested in trying to work with us in the future. You can always reach me below.
Chris Owen - Owner, Infinite Massage
chris@infinitemassage.com
866-735-2988 ext 7013

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