Infimobile Reviews 761

Emily helped activate my phone very quickly.

I accidentally deleted the esim of my son's phone. The customer service was patient and super helpful. He did a great job in helping me to add the esim back in a short period of time!

Avi at Infimobile provided great support. The quality of data/phone service is o-kay, I have an issue about once per year that I need to call in to resolve. Tmobile is much better, but the cost more than $1000 less per year, so it is good enough.

It was a little hard to get past the chatbot, but Tom was really helpful once I did. The chatbot didn't offer an option for the issue I had, and there was no 'something else' option offered at the end of the thread. Overall, we had a great experience with Infimobile at a great rate.

Got it done. For a fraction of the price! Thank you

my plan is expired and i tried to chat , and customer service Martin help me to renew my plan eventhough my plan has expired. keep up the good work Martin..

New customer inadvertently took a new number when i activated my new SIM card.Avi in support patiently helped me port over to my old number like i wanted to do. So far im very impressed with Infimobile's support!Glad i made the switch!!

got there service using tmobile esim , my area didnt work well. went to switch to verizon towers using there website. As soon as i did, my phone quit working. That was over 24hours ago, and still doesnt work. Called and chat multiple times and they just say wait. I was told it could take 72hours! not acceptable.

Avi is knowledgeable, friendly and very helpful!

The experience was great. The support person on call was able to resolve my issue. thx

Sharon from infi call center was great!

Sharon was absolutely fantastic to work with. She took the time to answer all of my questions clearly and patiently, making the entire process smooth and stress‑free. Her professionalism, knowledge, and friendly attitude really stood out. It’s rare to find someone who genuinely cares about helping customers, and Sharon delivered that from start to finish.
I truly appreciate her support and would highly recommend her to anyone needing assistance at Infimobile

Tom is a fast responder who understood my question without needing further explanation. He also provided quick and clear solutions. Unlike customer service from other mobile companies, which often pretend not to understand what you are talking about and don’t really try to be helpful. 5 star to Tom

Although the website did give me a bit of trouble when I initially went to activate my eSim purchase, chat support rep Alan was able to get me going quickly, and so far the service (network performance, reliability, etc.) seems great. I will update if anything changes, but right now infimobile seems like an amazing value and perfect choice of service provider for me!

Avi assisted me with choosing a different plan that suited my need better, in a timely manner. He was courteous and patient. Answered all my questions. A great asset to Infimobile!

Jack is a very wonderful man

So far, so good after 9 months of service. Setup and activation was easy. The coverage has been good for these phones utilizing the Verizon network via Infimobile. Self-service via their website to change a phone number was easy and quick. Support to resolve an unrelated issue was efficient, where the chatbot got me in touch with a real person in less than a minute. The agent resolved the issue in about 2 minutes to my satisfaction.

Excellent service. Tom was very knowledgeable, professional and patient. I definitely would highly recommend INFIMOBILE. 10/10

Tom was able to resolve my issue quickly and professionally. I'm really happy with the quick responses and the service received.

Thanks

great customer services