Indlu Estate Agents Reviews 162

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

My property was rented out under Indlu's management for 12 mouths. They didn't inspect the property at all during the period. After the 12 months, my property wall was painted black by the talent. The... See more

Rated 2 out of 5 stars

We had a very poor experience when dealing with Indlu. We viewed a house with them and fell in love with it, the estate agent (James) told us what the offer would need to be to secure the prope... See more

Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Agents
  4. Real Estate Appraiser
  5. Real Estate Consultant
  6. Real Estate Rental Agency

Information provided by various external sources

Your local Manchester estate agents.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

162 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

5 star company

Excellent service i would highly recommend Indlu Estate Agent

8 May 2019
Unprompted review
Indlu Estate Agents logo

Reply from Indlu Estate Agents

Hi Elizabeth

Thank you for your kind words and for leaving a review for the Indlu service! We look forward to working with you throughout the process of your property sale in Ashton-under-Lyne.

Kind regards
Indlu - Customer Service Team

Rated 5 out of 5 stars

Great team!

Simon and the team have been fantastic. Any questions or issues i have had have been dealt with quickly and professionally. I liked the way thay did the viewings and just how the company is run. I would recommend them to anyone thinking of selling there house.

4 May 2019
Unprompted review
Rated 5 out of 5 stars

Indlu

Indlu - cannot fault them! Have given excellent service, nothing too much trouble , always available at any time to speak to. Without a doubt , know what they are doing. Thanks to them, we got a buyer within days of going on the market.

24 April 2019
Unprompted review
Indlu Estate Agents logo

Reply from Indlu Estate Agents

Hi Gillian,

Thank you so much for your review of our service, it's been a pleasure to work with you throughout, and we're so pleased to have sold your property in Marple so quickly and for the marketed price.

Regards,
Indlu - Customer Service Department.

Rated 5 out of 5 stars

Fantastic

Fantastic, current and up to date.
Indlu sold my house within 4 hours of it being on the market. Their customer service is amazing. A really helpful team that go above and beyond to help you out

29 March 2019
Unprompted review
Indlu Estate Agents logo

Reply from Indlu Estate Agents

Hi Sam,

Thank you for this review of our service, we're delighted that we've managed to help you sell your property in Haughton Green, Denton.

Thank you also for your comments regarding the customer service, it's really appreciated. This is something we are very focused on, so it's always nice to hear that our customers are seeing the direct benefit.

Regards,
Indlu - Customer Service Team.

Rated 5 out of 5 stars

Excellent service

Excellent service really happy with indlu would recommend highly

28 March 2019
Unprompted review
Indlu Estate Agents logo

Reply from Indlu Estate Agents

Hi Anthony,

Thank you for your review of our service, and we're delighted to have sold your property for you.

Regards,
Indlu - Customer Service Team.

Rated 5 out of 5 stars

Mark and the team at Indlu were…

Mark and the team at Indlu were excellent.We have used many estate agents in the past and while we have been house hunting this time,and we have found Indlu to be the best. we would highly recommend this team. They have secured a sale on our property within 7 days and we are extremely pleased and grateful to them.

Graeme and Kath

24 March 2019
Unprompted review
Indlu Estate Agents logo

Reply from Indlu Estate Agents

Hi Graeme (and Kath!),

Thank you so much for your review of our service, we're all really pleased that we've managed to get you the sale you wanted at the price that allowed you to get the property you both wanted. As you're aware, we're based in Denton and increasing numbers of vendors are choosing to list their property with us in the Denton area due to our higher levels of service and lower fees.

Thanks again, it's greatly appreciated by the entire team. We'll make sure that Mark, Simon and Danny get to see your comments.

Regards,
Indlu - Customer Service Team.

Rated 5 out of 5 stars

Friendly and Reassuring

After an extremely positive experience with Simon who listed our property and secured our sale, we were then left in the very capable hands of Katie who progressed the sale.
Katie kept in touch throughout, explaining solicitors requests and chasing 3rd parties where necessary to ensure deadlines were met and our completion date didn't get moved.

An all round positive experience.
Cheers Indlu

17 March 2019
Unprompted review
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Reply from Indlu Estate Agents

Hi Tracey and Steve,

Thanks again for your comments regarding our service. We'll make sure that both Simon and Katie get to see your comments.

As you'll have seen, since we launched last year, our offering has been really well received in the Monton property market, as people seek alternative solutions to the higher fees charged by the high street agents.

It was a pleasure dealing with you both throughout the sale and through to a successful completion. We wish you the very best in your new property.

Regards,
Customer Service Team - Indlu Estate Agents.

Rated 5 out of 5 stars

The staff at Indlu were amazing from…

The staff at Indlu were amazing from start to finish of the process, and were extremley professiona and personable at all times. Any query that we may have had no matter how trivial was dealt with expediantly and efficiently . I would most certainly recommed employing Indlu with both buying and selling a property.

Best wishes to all !

Steve and Tracey Annette

14 March 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Mark and the team are very professional and friendly. We have used many estate agents in the past and Indlu have been the best by far. We wouldn't ever consider using anyone else to sell our house. If you are looking for a quick stress free house sale then this is the company to use.

4 March 2019
Unprompted review
Indlu Estate Agents logo

Reply from Indlu Estate Agents

Hi Paul,

Thanks for the kind review of our service, it's great to hear that you've had a really positive experience with Indlu. I'll be passing on these comments to Mark and the rest of the team today.

Regards,
Indlu - Customer Service Team

Rated 5 out of 5 stars

Excellent service I would recommend…

Excellent service I would recommend Indlu to anyone

27 February 2019
Unprompted review
Indlu Estate Agents logo

Reply from Indlu Estate Agents

Hi Eileen,

Thank you so much for your review of our service, and we're delighted that we've managed to help both of you make your dream move a reality. All of us here at Indlu wish you both the very best for the future in the Lake District.

It does seem as though Indlu is becoming an increasingly popular choice for people seeking an estate agent in Worsley nowadays.

Regards,
Indlu - Customer Service Team

Rated 5 out of 5 stars

As a potential purchaser

As a potential purchaser, I was impressed with the polite, efficient service I received, I felt like they wanted to try and accommodate our requirements, and worked to get us a prompt viewing slot. They also rang back when they said they would. (It irritates me when people don't!). My experience overall was one of great customer service.

25 February 2019
Unprompted review
Indlu Estate Agents logo

Reply from Indlu Estate Agents

Hi Davina,

Thank you for you review of our service, it's greatly appreciated.

We understand that a lower standard of customer service is one of the traditional problems within estate agency, and as such maintaining a high standard of customer service is key to our offering throughout the process.

With regards to the viewing slots, we will always accommodate our clients where possible. We're open from 8:00am - 8:00pm seven days a week, and we understand that many people find viewing appointments can be made difficult by issues such as school opening times and working hours. From out perspective, it makes sense to work around these hours, and give people every chance to view a property where possible.

Thank you again for your review.

Regards,
Indlu - Customer Service Team.

Rated 5 out of 5 stars

We cannot have asked for more in terms…

We cannot have asked for more in terms of service from Simon and Mark in the process of selling our property.

We found Simon professional and knowledgeable of the current field of buying and selling properties. He was friendly but most of important he was genuine and invested in our needs.

We would recommend Indlu to friends and family as they made a usual stressful experience an efficient and speedy process.

Finally, although Idlu are new to the area, they definitely have a wide and varied experience across Greater Manchester which they implemented in all areas of the service they provided; they sold our house in two days!

So if you are after a professional, caring, efficient and trusting provider, contact Indlu!

25 February 2019
Unprompted review
Indlu Estate Agents logo

Reply from Indlu Estate Agents

Hi Sara,

Thank you for your review, it's great to hear your positive thoughts regarding our service and offering. I will also be sure to pass your comments on to Simon.

You mentioned in your review that you would recommend Indlu to your friends and family, so I'll make sure that we send you a referral code today. This will ensure you earn £150.00 per completed sale which comes through with your referral code.

Thanks again for the wonderful review.

Regards,
Indlu - Customer Service Team.

Rated 5 out of 5 stars

Excellent service

Excellent service
From start to finish the knowledge & communication from the staff was excellent - nothing was too much trouble & the staff were available out of hours if required

25 February 2019
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service, friendly staff and would highly recommend these guys to anyone that’s wanting to buy or sell

21 February 2019
Unprompted review
Indlu Estate Agents logo

Reply from Indlu Estate Agents

Hi Ashley,

Thank you so much for your great review of our service. I'm delighted that we've managed to help you secure the property that you really wanted in Mottram, and it's been a pleasure working with you also.

We're really looking forward to working with you on the sale of your property now moving forward, and I'm confident that we'll continue to delivery the high standard of service which you've been experiencing so far.

Thanks again,
Indlu - Customer Service Team.

Rated 5 out of 5 stars

5 star service

The team at Indlu are a pleasure to deal with when it came to selling my house, they are hardworking and non stop working! The passion for their business is truly setting high standards for other estate agents from the initial valuation with Simon which was a positive start to the viewings handled by Mark and Danny which was made hassle free for me to now dealing with Katie from the after sales department who is helping with any question I have no matter how small, I haven’t had to chase anyone which is really refreshing.

19 February 2019
Unprompted review
Indlu Estate Agents logo

Reply from Indlu Estate Agents

Hi Emma,

First and foremost, thank you so much for your great review of our service. It's greatly appreciated by all the team over here, and I'll make sure that your comments are passed on to Simon, Danny, Mark and Katie. I know the team are all passionate about Indlu and its offering, and it's really pleasing to hear that this is coming across to our clients as we work with them.

It's been a real pleasure working with you on the sale of your property in Denton. It's great news that you've managed to secure the property you really wanted, and that we were able to assist in this.

Thank you again, and we wish you all the very best in your new home!

Regards,
Indlu - Customer Service Team.

Rated 5 out of 5 stars

Excellent Service

Fast, efficient and friendly! Great offering and great service to match, would highly recommend

18 February 2019
Unprompted review
Indlu Estate Agents logo

Reply from Indlu Estate Agents

Dear TK,

Thank you for your kind review of our service and offering. It's great to hear positive feedback from all our clients.

Regard,
Indlu - Customer Service Team

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