Indie Music Academy Reviews 59

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Their customer service will ignore you as long as possible to keep your money for as long as possible. Even when you do get added to a playlist, the playlist is either heavily botted or takes months... See more

Company replied

Rated 5 out of 5 stars

Indie Music Academy’s Spotify playlist promotion FAR outperformed three other companies I used before. We saw streams spike. Just ONE of their playlist placements garnered close to 10 times mo... See more

Company replied

Rated 5 out of 5 stars

I would like to retract my 1-star review and apologize to Indie Music Academy. They actually stood by their guarantee and refunded two of my songs that did not achieve 10,000 streams. One song did re... See more

Company replied

Rated 3 out of 5 stars

Legit yes. Good maybe but beware - does your music fit with their skill package?. I received dismal results from my personalized marketing campaign. They offered concrete suggestions to improve my on... See more

Company replied

Company details

Written by the company

The Indie Music Academy is an online school for musicians.


Contact info

3.6

Average

TrustScore 3.5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Their customer service will ignore you…

Their customer service will ignore you as long as possible to keep your money for as long as possible. Even when you do get added to a playlist, the playlist is either heavily botted or takes months to be actually placed by the owner. Lack of communication and my suspicion that these playlists will get your music REMOVED from streaming services is why this used to be a premier service, but is now akin to scammers like Boost or Push. Do not do business with these losers. I am still trying to get my money back, after three months of not being placed. Customer service has decided to ignore me and make me purse the refund in as difficult a manner as possible (with my issuing bank).

I hope as disputes pile up, they will consider the criminal implications of what they are doing. Trust that if my case isn't resolved in a timely manner, and no refund is issue, I will be pursuing legal pathways instead.

14 November 2025
Unprompted review
Indie Music Academy logo

Reply from Indie Music Academy

Hi Sumo,
We’ve reviewed our records and unfortunately cannot find any account or past interaction under this name.

To address this publicly and transparently, please see the founder’s video response here: https://www.loom.com/share/56f86008380244ada23d5d604e308a83

Rated 5 out of 5 stars

Indie Music Academy’s Spotify playlist…

Indie Music Academy’s Spotify playlist promotion FAR outperformed three other companies I used before.

We saw streams spike.

Just ONE of their playlist placements garnered close to 10 times more streams than about 150 playlists by services I used before IMA.

10 February 2026
Unprompted review
Indie Music Academy logo

Reply from Indie Music Academy

Hey Paul! Wow — this means a lot. Thank you.

I’m really glad you felt the difference.

We’re extremely selective about the playlists we work with, and we care way more about quality and real engagement than just stacking numbers. So hearing that one placement outperformed 150 others tells me the strategy is doing exactly what it’s supposed to do.

Appreciate you trusting us with your music.

Rated 5 out of 5 stars

I would like to retract my 1-star…

I would like to retract my 1-star review and apologize to Indie Music Academy. They actually stood by their guarantee and refunded two of my songs that did not achieve 10,000 streams. One song did reach 19,000 streams which I commend Indie for helping me achieve this. I would highly recommend Indie Music Academy now and will try another release.
Nick Antonecchia

20 January 2026
Unprompted review
Indie Music Academy logo

Reply from Indie Music Academy

Nick — I really appreciate you taking the time to update this.

We’re not perfect, but we do stand by what we promise. If a campaign doesn’t hit the 10,000 stream benchmark under our guarantee, we honor it. Period.

I’m glad one of the releases surpassed the goal all the way to 19,000 streams — that’s incredible! And I’m equally glad we were able to make things right on the others.

Thanks for giving us the opportunity to resolve it.

That means a lot because we truly are a team and want to see you happy.

Rated 1 out of 5 stars

AMA Hinest Review

Trust me , they will keep contacting you to sign up with the promises of your dream. They do not deliver, they run you the risk of having bots streaming.through. This is against Spotifies laws so you may get deleted music or run risk of fake streams. Seriously consider. To what cost you need streams and why?

6 January 2026
Unprompted review
Indie Music Academy logo

Reply from Indie Music Academy

Hi Jackson,

We’ve reviewed our recent records and do not see any completed service under your name.

In 2022, there was an order placed and then refunded immediately before any campaign began — so no services were ever delivered.

Because of that, we’re confused by the claims in this review.

For clarity: we do not use bots, and we do not engage in any practices that violate Spotify’s terms. Protecting artists’ catalogs is foundational to what we do.

If you believe this review was left in error, or if there’s specific data you’d like us to examine, feel free to email hello@indiemusicacademy.com
and we’ll gladly look into it.

Wishing you the best with your music.

Rated 3 out of 5 stars

Beware. Is your music a fit with them?

Legit yes. Good maybe but beware - does your music fit with their skill package?. I received dismal results from my personalized marketing campaign. They offered concrete suggestions to improve my online presence but nothing earth shattering substantive.
Finally, they admitted they were having trouble working with the “demographic” of my music. If so, why did they agree to work with my songs?

14 July 2025
Unprompted review
Indie Music Academy logo

Reply from Indie Music Academy

Hi Johnny,

Thank you for your review and feedback! Just to clarify, all genres and demographics have their challenges. Before marketing we can only make a prediction based on listening to your songs.

I want to express my sincere thanks for being our client. Marketing is equal parts data collection and growth as you test what works and what doesn't work. Once you launch a marketing campaign and the data comes in, it becomes clear where the challenges lie for your brand, content, and resonance.

Although the growth turned out to be less than expected, we learned a lot about your music and audience and I hope it benefits you for years to come.

Rated 5 out of 5 stars

Wonderful to Work With!

Indie Music Academy is wonderful to work with! I have used them on 5 of my playlist campaigns for my music as well as taken their Facebook Ads for Musicians course. I keep returning as a customer because what they offer is simply amazing. They have really advocated for my music to the curators getting my tracks placed on some fantastic playlists. I have gotten great feedback from fans who have found my songs through their playlist placements. They seem to always answer all my questions quickly. As an indie musician, I love having their strong support system to help and encourage me on my marketing journey. They have really helped push my music forward and grow in ways I never dreamed possible.

22 September 2025
Unprompted review
Indie Music Academy logo

Reply from Indie Music Academy

Thank you so much for taking the time to leave a review Carly! I'm so glad you're happy with everything we're doing.

Rated 5 out of 5 stars

I have used them twice and they are…

I have used them twice and they are excellent! They are not a scam ai bot farm. They got my songs placed on legit playlists and delivered what was advertised. Was recommended by my mixer whose clients have had success as well. Well worth the investment.

13 August 2025
Unprompted review
Indie Music Academy logo

Reply from Indie Music Academy

Thanks for taking the time to leave this review, Jeff! Really appreciate hearing that we met your expectations.

Rated 2 out of 5 stars

Are they legid

Are they legid? Yes, I got my money back. Are they any good? Not really, slow and not very informative. It took two months to get on playlists that gave 300 streams in 7 days.

2 June 2025
Unprompted review
Indie Music Academy logo

Reply from Indie Music Academy

Hey Friend, thanks for the review! We absolutely agree that this campaign was deserving of a refund. The thing with playlist pitching and music promotion in general is that each campaign is a test to see how resonant the song is in the market. (Thankfully with us, it’s risk free for you.)

Anyone who guarantees stellar performance for EVERY song equally is likely not doing real marketing.

I would recommend as a next step for you to try some Facebook ads to see if you find success for this song. If you are having a similar experience with Facebook ads where the promotion is slow-going, then it is certain that another song would be a better path for growing your audience.

This is why we have the refund policy— every campaign is song dependent because humans are human and will react differently to every song (both curators and listeners).

Feel free to email support if you have any additional questions or if you’d like to share your music in advance before purchasing a campaign to get ears on your music beforehand! We’re only here to help!

Rated 5 out of 5 stars

Well Worth the Investment!

Working with Indie Music Academy (Simone Curry) was easily one of the best decisions I’ve made for my music career. I had them promote just two of my instrumental acoustic guitar tracks, and they did an outstanding job from start to finish.

Unlike so many services that just dump your song onto random playlists, IMA’s approach felt intentional, strategic, and organic. I didn’t just see streams — I saw real growth: actual followers, saves, and even new fans reaching out to me because of their discovery campaigns.

What really stood out:
• They were always in touch with updates and clear communication
• Their ads were well thought out and strategic
• The results were well worth the investment

If you’re an independent artist looking for real exposure and not just vanity metrics, I couldn’t recommend Indie Music Academy more highly!

20 July 2025
Unprompted review
Indie Music Academy logo

Reply from Indie Music Academy

Thank you so much for the review Matt!

It was a pleasure working with you and we are proud of the growth you achieved!

And I’ll let Simone know that you especially enjoyed her expertise and guidance throughout your marketing campaign!

All the best to you my friend!

Rated 4 out of 5 stars

Not quite as promised

I have tried Groover and Soundcampaign without much succes, but the I saw this site promising a full refund if the goal was now met and I thought that was a good deal.
I did get the number of streams I paid for, so that was good. I just didn't feel that they lived up to the long winded explanations on the site of "building an audience instead of just empty streams", since the playlists I was added to was hardly relevant. The biggest streams came from a spanish list that translates to something like "most beautiful hits of the 70's, 80's and 90's". Not really what yoy what for you newly released music. Another was devoted to Bee Gees which I don't think I sound like.
I got my streams, but a bit under false pretences.

18 May 2025
Unprompted review
Indie Music Academy logo

Reply from Indie Music Academy

Thanks so much for leaving a review! I’m glad you got streams through us when others didn’t pull through.

I want to clarify our statement of “building your audience instead of empty streams.” This is referring to your improved Spotify stats, not the playlist traffic itself (you don’t own the playlist and neither do we so we can’t claim it as our “audience”). The playlist simply the source of discovery, much like a billboard.

Do this instead, go to Spotify for Artists and filter “Source of Streams” by:
- Listener’s own Playlists and Library
- Radio and Autoplay
- Algorithmic Playlists and mixes

This is where you’ll see your repeat listeners and algorithm kicking in as a result of the playlist placement.

If you’re having a hard time finding it let me know and I can film a video for you!

Hope this helps!

Rated 2 out of 5 stars

Save your money

I wanted to believe in Indie Music Academy’s TikTok promotion, but unfortunately, my experience was very underwhelming. I paid $997 expecting a strong push for my clients music, but in return, only got a few videos total, with just under 30k views combined and no organic ugc videos were being made after. That’s not even close to the kind of exposure we were hoping for, especially considering the high price tag.

If you’re an indie artist trying to stretch your budget and make every dollar count, I’d strongly recommend looking elsewhere. You’re better off running your own ads or hiring an influencer directly. Definitely not worth the money, and I wouldn’t waste your time.

1 June 2025
Unprompted review
Rated 3 out of 5 stars

I wish I could've given their Spotify…

I wish I could've given their Spotify Growth Formula program a better review. It's a comprehensive program. Ryan is quite helpful. You will learn how to effectively gain attention through FB Ads and build Spotify followers. I completed the full program, checked off all the boxes, applied everything correctly to a tee. In fact I was widely acknowledged as the #1 contributor. They have a helpful FB group where you can offer contributions of your knowledge to other students as well as ask Ryan direct questions. Everything was working. Public feedback on the original songs were great. Listeners were growing for several months.

However, there is a caveat: it only works as long as you continue to pay for FB daily ads. Indefinitely. You will also need to regularly perform live shows of your song releases to coincide with the timing of new releases. Does not matter how good your product is. As soon as you stop paying for FB ads, all your listeners will evaporate returning to where you started from.

I plan to return to SGF only whenever I have a strong new release and also plan to follow up with a string of live shows. The good thing is you pay only one-time and will have access to the program for life.

Unless you are planning to live perform frequently AND are willinging to pay a minimum of $12- $15 per day ($360 - $450 per month) for ads indefinitely, save your money. Go for this program if money isn't an object for your music marketing goals and you have "deep pockets" (and expect to constantly be "feeding the beast") and where you carefully can plan live performance dates to coincide in timing with at least some of your song releases. Otherwise anticipate the reality that your Spotify listener gains will only be temporary.

11 May 2025
Unprompted review
Rated 5 out of 5 stars

Indie Music was great to work with

Indie Music was great to work with! We are just getting started as an independent record label in a niche genre (Contemporary Christian Worship Music) and Ryan and the staff helped us a lot. Very responsive and got us out of the starting gate.

1 April 2025
Unprompted review
Rated 2 out of 5 stars

Needs a lot of work

Our band decided to give Indie Music Academy a shot, investing in multiple playlist promotion orders with high hopes. We waited patiently, but as nearly a month passed with no results, we had no choice but to cancel our orders. The experience was frustrating—there were no proactive updates, the ordering process was disorganized, and customer service was virtually nonexistent.

1 November 2024
Unprompted review
Indie Music Academy logo

Reply from Indie Music Academy

Hi Corky. Thank you for leaving a review, and we apologize that you were frustrated with your experience.

It sounds like we pitched your music, and the playlist curators were not interested in offering a placement, and you received a full refund. To be fair, our team worked to pitch your song with zero risk to you. With other services like Submithub, you would not get a refund after a curator has listened and reviewed your music.

It seems you took advantage of the safeguards we've designed into our service. I understand there might be minimal updates if there isn’t much interest in the song and it is frustrating when things don't go as hoped.

I'd love to help further, but you must have ordered from us under a different name because we can't find any purchase under the name "Corky S." and you didn't respond to our Trustpilot message for more information.

Rated 5 out of 5 stars

Good investment/ very happy with results

Indie Music Academy was actually recommended to me by a recording engineer in Atlanta who has worked with a lot of different artists and promotion companies. IMA has been really great insofar as they pushed my latest release and helped it get enough attention that my back catalog, which had never really gotten off of the ground, suddenly started getting a lot interest/ streams/ downloads. I have been very happy with the service they provide.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Five Stars for Indie Music Academy

It's always a pleasure to work with Indie Music Academy! I receive valuable advice for my work as an independent artist and great placements on playlists with an amazing impact all over the world. Thanks for all these things!

2 September 2024
Unprompted review
Rated 5 out of 5 stars

My campaign is going great!

I really enjoyed working with this company! Aimee and Alexx helped me and were both great! I loved being able to log into the tracker so I could see where my campaign was and the placements I was able to get. The campaign is going great so far! I am excited to send in more music soon!

21 June 2024
Unprompted review
Indie Music Academy logo

Reply from Indie Music Academy

Thank you so much, Alice!

We are honored to receive your 5-star review on Trustpilot after using our Spotify Promotion service.

Yes, Aimee and Alexx are both hard-working and compassionate people. We are lucky to have them on our team!

We are here for you if anything ever comes up! Best of luck with your future songs!

Rated 5 out of 5 stars

A wealth of information

I’ve learned a ton from IMA, and the entire staff is professional and kind! Their explanations of my data during my recent Meta ads campaign really went above and beyond. Sometimes their email responses take a bit of time, but when they do come, they are thorough. Thanks IMA, I will be back!

2 July 2024
Unprompted review
Indie Music Academy logo

Reply from Indie Music Academy

Hi Mike, thank you so much!

We are so glad you had an incredible time as a Spotify Ads Agency client for the past few months.

I'm glad our extra effort with your video reports was noticed! We want to make sure you understand everything about your Streaming Data.

Glad we were able to come through for you, and we'll see you soon when the time is right!

Rated 1 out of 5 stars

Terrible experience with…

Terrible experience with indiemusicacademy. Alexx is the only support agent available and ignored me for 2+ weeks. When I finally got a response from his, he gaslighted me by saying I was ''spamming'' him because I followed up on the request every 2 days. I would highly discourage using indiemusicacademy as long alexx works there

3 February 2024
Unprompted review
Indie Music Academy logo

Reply from Indie Music Academy

Hi Oliver,

We are sorry that you did not get the support you were hoping for.

That being said, we do not see any support threads from an Oliver as you are describing. We also did a general search for "spamming" and the thread you are describing literally doesn't exist.

We sent a request for more information through TP but you did not respond. Unfortunately we've done all we can to investigate this situation.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look