Incr-edibles CBD Reviews 555

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic products I've used the CBD drops for myself and the CBD dog treats for my anxious rescue dogs. Service is great & recently when production of the dog treats had run low they sent what they h... See more

Rated 5 out of 5 stars

Exceptional customer service satisfaction. My questions were answered within a the day or the following day. Delivery on time completed my second order after the sample bottle had emptied. My dog... See more

Rated 5 out of 5 stars

My dog Cap'n Jack hadn't responded to anything I had tried for his anxiety and reactivity. I was thinking there was no hope. Then a friend mentioned Ince-edibles. Well Jack still here. Cannot thank th... See more

Rated 5 out of 5 stars

Absolutely delighted! Great communication, very quick delivery and an Incr-edible product. Purchased CBD oil and started giving it to the dog, a beautiful old lab with arthritis, 5 days ago. Came home... See more

Company details

  1. Wellness Program

Written by the company

We are a provider of high quality CBD products to include flavoured CBD oil drops, Water Soluble CBD, gummies and other edible products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

555 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great Service!

Helpful, efficient and easy to deal with!
A small error on their part, following my initial error, was rectified and even send something extra by way of not-needed compensation!
Would thoroughly recommend and use again without hesitation!

25 March 2026
Rated 1 out of 5 stars

extremely bad customer services.

UPDATE! exactly my point, the responce to my review. He has an excuse for everything I mentioned, instead of taking accountability for the low standered packaging, he looks for fault in the customer. honestly, don't waste your time or money with this company.

The customer service of this company is extremely bad, I have been ordering from this company for well over a year. Last year when I recieved the CBD inside a carboard box, It was damaged and the box was soaking wet, Because the box was wet the carboard had split and no CBD was inside. Last week I ordered more CBD, when I opened the bottle the glass liquid dropper(pipette) had shattered inside the bottle(CBD). I reached out to Incr-edibles and was basically called a thief, and told my custom was not wanted no more.

7 March 2026
Unprompted review
Incr-edibles CBD logo

Reply from Incr-edibles CBD

Hi Keegan. Thank you for your review.

The customer service you have received from us has been absolutely fine, and you are fully aware of this. Firstly, you have been ordering with us since June last year, when you placed your first order. This went fine, as did the second order you placed in August 2 months later.

Then, in October, you placed your third order with us, and a few days later, you sent images of a wet box, stating it had been ripped open with no product inside. Why a customer would accept a hand-delivered box in that state from a postman without checking it and raising concerns is beyond me. However, we replaced that product immediately without question. Unlike your original orders, this particular bottle lasted you five months before you placed a new order with us from the same address, but using a different Christian name and email address. Upon receiving this order, you sent pictures of a smashed pipette, stating it was broken during transit. Again, a free replacement was sent to you at our cost the following day. We have made and sold tens of thousands of bottles of CBD over the years, and this is the first occasion where I have seen this type of damage to any pipette.

Given the issues with both of your last two orders and the anomalies, we decided that you would be better served by another supplier, as we were not happy with how things were progressing with you. As such, we told you to shop elsewhere, as we would not be happy to continue supplying you.

Regards

Gordon

Rated 5 out of 5 stars

Exceptional customer service…

Exceptional customer service satisfaction. My questions were answered within a the day or the following day. Delivery on time completed my second order after the sample bottle had emptied.
My dog has sundowner dog's dementia uk
I'd recommend this product

22 February 2026
Rated 5 out of 5 stars

Fantastic products I've used the CBD…

Fantastic products I've used the CBD drops for myself and the CBD dog treats for my anxious rescue dogs. Service is great & recently when production of the dog treats had run low they sent what they had and followed up with a phone call to explain the rest would be sent out a couple of days later meaning no break in the treatment. Would highly recommend x

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Truly incr-edible

I've been buying CBD oil from incr-edibles for my dog for years now and it really is amazing. My dog is 14 now and he's still going strong and I truly believe it's down to the CBD oil. Delivery is super fast and communication with the team is brilliant.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional communication and…

Exceptional communication and outstanding service made my first order a worry-free experience. Assistance was provided throughout the entire process. I wholeheartedly endorse this and will definitely be a returning customer. Much appreciated!

12 January 2026
Unprompted review

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