Incogni Reviews 2,588

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its effectiveness in removing personal data from numerous online sources, highlighting the peace of mind it provides. Many users appreciate the ease of use and the clear progress updates available through the dashboard, noting a significant reduction in unwanted calls and emails. However, some customers were dissatisfied with the service, specifically mentioning that it did not reduce the number of spam calls or emails as expected. A few people also felt that the company was not transparent about geographic limitations before payment, leading to frustration when they discovered the service was unavailable in their region.

What people talk about most

Service

Clients share positive opinions on service, with many praising its efficiency in removing personal data from... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the clean and intuitive web user... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the service very easy to use,... See more

Subscription

Customers consistently note ambiguous experiences with subscription. Many reviewers express satisfaction,... See more

Customer communications

Consumers find contact to be ambiguous, with some reporting an increase in unwanted calls and emails after... See more

Based on these reviews

Rated 4 out of 5 stars

The tool is very easy to use, I appreciate that! Customer support is also very good. The removal tool functionality is good but not excellent: I am having some problems trying to remove my phone numb... See more

Rated 4 out of 5 stars

Incogni is an awesome 👌 data scrubbing platform. They check Google, data collectors and many more. They are a weekday service who work hard to get their job ✔️ checked. In the case that you wondering... See more

Rated 4 out of 5 stars

I'm pretty new to it so this is somewhat tentative but they have indicated that they have numbers to demonstrate how much they are working for me. I have noticed at least some decrease in spam.

Rated 4 out of 5 stars

The service is great and they do a good job. I know they are actually doing what they say they are because I get notices from websites asking me to confirm I want my data removed constantly. Only remo... See more


Company details

  1. Computer Security Service
  2. Computer Software Store
  3. Software Vendor

About Incogni

Written by the company

Incogni, a tool that helps prevent your personal information from being stored and sold by data brokers.

Upon the customers’ request, the tool identifies and communicates with dozens of data broker companies, so that the person’s details can be deleted from their databases.

Leading names in the data brokerage industry currently own data on hundreds of millions of consumers, some boasting up to 1500 data points per consumer.

With the introduction of GDPR and CCPA, all these companies are subject to giving or deleting information they hold on the person if they receive a formal request.

However, contacting each firm could take ages due to the excessive response frameworks companies have crafted and perfected.

Surfshark’s team of researchers contacted 36 data broker companies on their own to show how difficult this process can be. To get a final response took a little over 6 days from our first letter with each new data broker and more than 20 days with each established one.

Furthermore, 63% of the large data brokers asked for additional personal data which is not necessary to complete the inquiry (outside of ID copy), asking for a bank statement or even e-signature and thus prolonging the procedure.

“Data privacy is becoming an increasingly alarming issue, yet many people are still unaware of the hidden market that data brokers operate in,” – points out Vytautas Kaziukonis, Chief Executive Officer of Surfshark.

“As the sensitivity and scope of data they possess widen, so does the need to be able to opt-out of it. However, based on recent studies, the actual process of taking back data is an extremely tedious procedure, which requires legal knowledge and lots of persistence.

“Incogni aims to help users opt-out of these practices more efficiently and exercise their legal right to privacy easily.”

The Incogni privacy tool is available for purchase at the official link: https://incogni.com.

Get your personal data off the market!

You have the right to have your personal information removed!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Incogni removed my personal information…

Incogni removed my personal information from the internet and continues to monitor it constantly. I had no idea how much personal information was out there, including home addresses and credit history until I googled myself. Then immediately contacted Incogni to assist with the removal process.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

They never help me to even start up my…

They never help me to even start up my profile i Had bought one thru surfshark. I had been contacted them for over 2 months they keep said they going fix it! But I'm triedt of waiting wantting my money back but they said ask surfshark.... 3 months past..... then I try just to buy straight from their platform. The link of active never came... but the billing came straight away. I had been contacting them and they replied like I don't have any idea how emails signing works.

15 April 2026
Unprompted review
Incogni logo

Reply from Incogni

Thank you for sharing your experience. I’m sorry to hear about this.

What you described sounds very frustrating, especially after trying both a Surfshark-included subscription and a direct Incogni purchase and still running into activation and email issues.

We would like a chance to review your case more closely, including the Surfshark-linked subscription, the direct purchase, and the verification email problem. Please contact our support team at support@incogni.com from the email address associated with your account so we can investigate this properly.

Rated 4 out of 5 stars

Recommended for a limited period of time

Incogni have reduced the amount of spam emails I get, but not as much as I had hoped, from the hype. The premium service (targeted removal) does not interest me, as the basic service has not resulted in certain companies complying with requests, therefore I cannot guarantee that paying extra will have any additional benefits. I can see that there are advantages to being a member, but I’m not sure continuous membership is for me, I may use the service from time to time when the spam gets too much.

If you are suffering from too much spam and it’s driving you crazy, I would recommend Incogni for a limited period.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Stress reliever

It’s gotten rid of the vast amount of my stress with what data of mine is out there. Spam calls stopped the next day pretty much

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Incognito does a good job in staying on…

Incogni does a good job in staying on top of the data brokers. The results are quick (within 2 weeks my spam calls were decimated), the dashboard is intuitive and clear and they keep on monitoring your data with brokers, even after removing. They plan follow ups on requesting brokers to remove your data every few months, also after your details have been deleted from their databases. It's easy to keep track of which brokers keep on collecting data and if you don't want to, no need to keep track of it yourself. Its a very good service which saves hundreds of hours of writing mails and which results in a much more quieter phone.
I can even unsubscrive from the service I used to filter out spam calls (Robokiller) now.
I'm a happy customer.

8 April 2026
Unprompted review

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