Inboxpounds Reviews 

2,344
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 77 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, appreciating the smooth user experience for completing various surveys and playing online games. Many people frequently mention that rewards are paid out promptly, providing a reliable way to earn extra cash in their free time. Some reviewers were not happy with frustrating payment delays and poor support responses when trying to claim their hard-earned money. A few other people also felt that starting surveys can be difficult because they frequently get screened out or excluded unexpectedly. Additionally, navigating the website to find specific offers or logging into accounts can sometimes present a headache for users.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, frequently noting that surveys are very easy to... See more

Website

Consumers experience mixed feelings regarding the website, with many reviewers praising it as a great... See more

Payment

Users describe ambiguous interactions with payment, as while many reviewers praise the quick and guaranteed... See more

Product

People report ambiguous experiences with the product, as consumers appreciate the generous payments and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

A good site but what do you win with spin and win how does it work

Company replied

Rated 3 out of 5 stars

Constant disqualifications i reckonbetween 8 and 10 for each successful one. payment isn't instant transfer. If you're determined you can eventually get to a level to cash out. You also need to achiev... See more

Company replied

Rated 3 out of 5 stars

I have been playing games tru Inboxpounds and everything has been great,variety of games and the payout. Just now one game I've spent a lot of time and money,and it still doesn't showing up for pendi... See more

Company replied

Rated 3 out of 5 stars

It wasn't even up to 2 weeks that I gave my review on them and my account was logged off after I decided to withdraw just 10 pounds that I had patiently accumulated. All efforts to verify my identity... See more


Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(2,344)

77 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

BAD AND GOOD.

OVER TIME, I`VE NOTICED THAT A LOT OF SURVEYS ARE MUCH LONGER IN THEIR TIME LENGTH THAN THEY USED TO BE. ALSO, THE REWARDS ARE A LOT LESS NOW THAN THEY USED TO BE. IN ADDITION TO THIS, I HAVE SUFFERED THE LOSS OF REWARDS - AFTER BEING INFORMED OF SUCCESSFUL SURVEY COMPLETION -, I`VE COMPLAINED IN THE PAST AND HAVE EVENTUALLY BEEN REIMBURSED. HOWEVER, THIS HAPPENS SO OFTEN NOW, I JUST LEAVE THE SITE FOR A WHILE, AND INCREDIBLY I START GETTING REWARDED FO EVERY COMPLETED SURVEY. THE PROCESS OF REDEEMING REWARDS SEEMS TO HAVE SPEEDED UP THOUGH - A POSITIVE ACTION -,

24 August 2025
Inboxpounds logo

Reply from Inboxpounds

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.

Rated 4 out of 5 stars

It’s not the best to many surveys cut…

It’s not the best to many surveys cut you off saying it’s not suitable for you. Apart from that it’s quite a good experience.

13 August 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you for your feedback — we completely understand how frustrating it can be to spend time answering questions only to find out you're not eligible, especially after sharing personal information. While eligibility is determined by the survey providers, we agree that your time is valuable. We’re always working with our partners to improve the experience and appreciate you sharing your concerns. If you ever have questions or run into specific issues, our support team is here to help!

Rated 5 out of 5 stars

It’s a bit of a grind but this is a…

It’s a bit of a grind but this is a legitimate website and they do pay for playing games which is cool.

11 August 2025
Inboxpounds logo

Reply from Inboxpounds

Thanks for the review! We’re glad to hear you’re enjoying the experience, even if it takes a bit of work to earn those rewards. We really appreciate you being a part of the community!

Rated 4 out of 5 stars
Inboxpounds logo

Reply from Inboxpounds

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Mixture of long and short surveys on a…

Mixture of long and short surveys on a number of different areas

2 August 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you so much for the review!We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Thanks Inboxpounds,

Thanks Inboxpounds,
Enjoy doing the surveys and paid on time.

1 August 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you for the kind review! We're so glad to hear you had a great experience — it really means a lot to us. We appreciate you taking the time to share your feedback. If there's ever anything we can assist you with down the road, we’re always here to help. Thanks again for being part of our community!

Rated 3 out of 5 stars

Too many surveys screen you out

Too many surveys screen you out sometimes well into the survey. Also get pushed on to another survey art way through a different one.

8 August 2025
Inboxpounds logo

Reply from Inboxpounds

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site — we’re here to help and want to make this right.

Rated 4 out of 5 stars

Liked the fact that inboxpounds are…

Liked the fact that inboxpounds are giving higher paid surveys after a long time as I myself have gained quality surveys like this with the comfort to enjoy more higher payouts. Also glad that this online survey site gives you a chance to choose from different games and vouchers offered after you reach a certain amount.

6 August 2025
Inboxpounds logo

Reply from Inboxpounds

Thanks for the review! We’re glad to hear you’re enjoying the experience, even if it takes a bit of work to earn those rewards. We really appreciate you being a part of the community!

Rated 3 out of 5 stars

Great if you enjoy playing games and…

Great if you enjoy playing games and have the time to do so, and rewards can be good, but average site for consumer surveys. Screened out of far too high a proportion of surveys compared with other survey sites. Spin and win award for being screened out doesn't spin and doesn't award anything except telling you you have another survey. Incentives not the most generous in relation to time spent.I

6 August 2025
Inboxpounds logo

Reply from Inboxpounds

Thanks for the review! We’re glad to hear you’re enjoying the experience, even if it takes a bit of work to earn those rewards. We really appreciate you being a part of the community!

Rated 5 out of 5 stars

Pleasure doing surveys.

Having been doing surveys on this site for years it's been a pleasure giving my opinion on many subjects and receiving prizes for a few minutes of my time is just perfect

2 August 2025
Inboxpounds logo

Reply from Inboxpounds

Thanks for the review! We’re glad to hear you’re enjoying the experience, even if it takes a bit of work to earn those rewards. We really appreciate you being a part of the community!

Rated 5 out of 5 stars

Good experience

Good , reliable and rewarding

29 July 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you so much for the review!We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

no one is responding

no one is responding my gmail is inboxpounds98 and please answer my request

22 July 2025
Inboxpounds logo

Reply from Inboxpounds

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site — we’re here to help and want to make this right.

Rated 5 out of 5 stars

Been good so far

Been good so far! Made £15 from surveys and they paid me out quickly (2 days).

25 July 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you for your feedback — we completely understand how frustrating it can be to spend time answering questions only to find out you're not eligible, especially after sharing personal information. While eligibility is determined by the survey providers, we agree that your time is valuable. We’re always working with our partners to improve the experience and appreciate you sharing your concerns. If you ever have questions or run into specific issues, our support team is here to help!

Rated 5 out of 5 stars

Very accurate tracking and time…

Very accurate tracking and time keeping. Great delivery all round. Thank you.

25 July 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you for your feedback — we completely understand how frustrating it can be to spend time answering questions only to find out you're not eligible, especially after sharing personal information. While eligibility is determined by the survey providers, we agree that your time is valuable. We’re always working with our partners to improve the experience and appreciate you sharing your concerns. If you ever have questions or run into specific issues, our support team is here to help!

Rated 5 out of 5 stars

Top Trusted Survey Site from Geordie Lass ✅

As expected, the customer service I received was absolutely TOP NOTCH !! However, it depended on contacting a particular advisor, as the 2nd one who responded was not responsive to my issue/plea's ! ARES guided me through the necessary steps to solve the issue. 10/10 for EXCELLENCE 👍✅⭐️⭐️⭐️⭐️⭐️👏👏👏💗

18 July 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

Greedy

I was with them for years, however, since the 30% charge on your earnings and no other incentives, I have unsubscibed. They are just greedy now!

1 July 2025
Unprompted review
Inboxpounds logo

Reply from Inboxpounds

We’re truly sorry your experience didn’t go as expected — we know how frustrating that can be, and it’s never the experience we want anyone to have. Your feedback is important to us, and we’d really appreciate the chance to better understand what happened so we can help make it right. When you have a moment, please reach out to us through your activity ledger on the site — we’re here and ready to help.

Rated 4 out of 5 stars

The survey variety is acceptable with…

The survey variety is acceptable with prompt payment received when you cash in.

13 July 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you so much for the review!We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

fouled up my reward request…

fouled up my reward request more than once

21 June 2025
Inboxpounds logo

Reply from Inboxpounds

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.

Rated 1 out of 5 stars

Feedback survey request without incentive.

You have withdrawn the search earning from my account and you have had one ban for surveys of 18 months on my account whilst I have been loyal to you and answered surveys to the best of my ability. You should know that your surveys are unreliable for of earning with you now meaning I am considering closing my account with yourselves but not yet. Of course you can terminate before then and lose me my earnings. In giving you feedback you must know that it is possible to have the same experience as a customer be good one time and not the next and my survey answering has reflected this yet you use this to say my responses are or were inconsistent before. You must make your mind up as to what is acceptable to you as this is becoming somewhat unreliable as to what I am going to be able to do for you in the future.

11 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look