iMusician Reviews 

Great Service and help from across all departments. Especially Legal & Copyright!

You gotta know some music industry lore, some greens and reds BEFORE trying to distribute your music yourself. After that, iMusician will take care of you in ways that you don't imagine ever. I got lightning fast and brilliant support about an after-release issue just today. Definitely recommend it.

This company requested a document proving I owned music before they would distribute. After paying $187 to get the documents, this company told me they weren't going to distribute anyways. Then refused to refund the fee. Cost me $200+ for nothing. Stay away. There are so many other distributors with better customer service who don't try to make you feel worthless just because you are an amateur musician.

Disgusting bunch of thieves stole £46 off me I created an AI track put it up paid the money only to be told we don't do Ai and your not getting your money back just highlighted a sentence in the thousand word long terms nothing but low life thieves

Already spending 60USD to release our first EP.
Support is horrible, and unless you pay every time in advance, they basically ignore you.

Website has a lot of issues, specially using Firefox.
EP is coming out with missing metadata and info we set in the release page, so, double check after releasing something. We are correcting issues for the 3rd time now.

i.e We checked to be eligible for pitching in spotify, but it didn't got registered and we missed the chance.
Unacceptable.

Won't use it again. Super unprofessional. Scammy business model.

Sadly same as my previous writers here, the company just wants your money without offering good sevrice. I tried to upload a single track and they refused to distribute it. I wanted my money back but you wont get a refund at all. They just grab our cash. Very sad.

If you're seeking content ID for monetizing your music, think twice. They might concoct flimsy excuses to prevent monetization, and even if you do get monetized, they could deactivate it at any moment without justification. It's an outright money-grabbing scam.

My release went well and the team was responsive and listened to me. I was very pleasantly surprised. I'd recommend it!

iMusician, they won't pay you, though. When you withdraw money, you have to wait for 30 days, and after 30 days, you have to wait for a review... This process can be indefinite, and you will have to wait forever. Haha.

iMusician-pro is a scam company that blatantly holds copyright money. I bought their music distribution package for my 3 tracks, at a price of around $20 per song, totaling $60, purchased in 2022. At that time (2022), iMusician didn't offer a yearly package, they were still selling each song for $20.

It wasn't until 2023 that I received some small amounts of copyright money. In June 2023, I requested a withdrawal of $36. By September 2023, I still hadn't received the money.

And now, I started seeking support, but at this point, iMusician-pro has switched to an annual package service. If you want support, you have to pay for the Amplify package, but if you previously paid $20 for a song, you will NOT receive any support.

I reached out to the "community-imusician-pro" for support. In September 2023, I posted a message there seeking assistance and received a response stating, "NEEDS FURTHER INVESTIGATION AND WILL BE HANDLED."

A few days later, when I logged into my account, I saw that the withdrawal process had been canceled. At this time, I also had an additional $30 in new copyright money, so I re-requested a withdrawal of $60 (September 2023).

By December 2023, this amount still hadn't been paid. I returned to the "community-imusician-pro" to post a request for support. After receiving the response, "REQUEST WILL BE HANDLED," a few days later, "Your account has been blocked." I could no longer access my account; they had blocked it. There was no notification or reason provided on "community-imusician-pro" or "imusician.app."

Haha... I know that if I were to contact them and ask why "Your account has been blocked," the general response would be, "YOU VIOLATED OUR TERMS, COMMITTED FRAUD, CHEATED....".

I don't think I'm crazy, to invest $60 since 2022 and then engage in fraud and deception to make money, only to receive $60 in 2023.

I have worked with iMusician, there were some issues that I was not clear about but were quickly resolved by the support team. I hope there will be more changes in the release management platform in the future. But now everything is fine.

It took me a wee while to get the Hang of it but once I got it it was a daudle

The reasons why I choosed this company for the distribution of my music were the following:
1- They offered the option to pay one time, around 50 Euros, and distribution everywhere with no commissions. That is why I selected this company. I didn't want to have membership rates or recurrent payments.
2- Another reason was that the web page (dashboard) looked like nice and easy. I didn't want to have complicated web full of options and son on.
But my experiences after 3 years with them was different as expected:
1- The web doesn't work properly and it is full of mistakes. They have never resolved them even I communicated it.
2- The customer services is a complete disaster. They just answer something, automatically, like generic answers, without even reading the question. Or at least this is my experience. The possibility to have a conference call would be great and a plus to customers, but, unfortunately this is not here.
3- And suddenly from night to day, you passed from VIP customer to third class client. You can not even ask questions. With the new membership system, only if you pay, you have the option to ask. That means, even if I payed a lot for each song distribution before, now I can not ask about what's going on with the new system, and how it will affect to people like me. Will they charge us for the song released without commission in the future if we have a free membership, or not?.
4- And the worse thing is that I bought tokens, credit money, to release songs in the future, but now, I am not able to use it. I assume that I can just use this for the payment of the membership option. Something that I don't want.
I would give two more stars to the company if they pay back the money that I have.
*** Summary- If you want to concentrate on music and to do not have problems and issues in the future, it is better to look for a more profesional service. Someone that can give you a guarantee in a long term. If not, you will be sooner or later like me, looking for another provider, losing money, and without the chance to ask for help to anyone.

Uploading your songs to this aggregator platform is a ridiculous experience.
Their website doesn't work properly, it constantly gives errors all the time, you never know what's going on.
In 2 years no improvements at all.
You can't even pay for additional services because the website is a mess... that's simply embarassing and disappointing.

So, Everything was smooth until imusician introduced their new pricing but after that everything's terrible, seems like they're forcing people to pay more. They don't treat each customer equally. If you're a big artist then you can use abusive words in their forums and if you're a small artist then you can't even ask them for your royalties not being paid even after 30 days which is mentioned in their terms & conditions. I'm an artist and if I'm using a distribution service then I'll expect them to pay me on time. I'm not begging for money, I'm asking for my royalties. So they had to pay me on 10-11 September but they didn't. When I asked for my payment they said my payment is under a review or verification I mean they just copy paste this to every single customer. Then I responded to them and mentioned the word "bro" in my post and they got offended and warned me that they'll suspend my account. It was not about what I said it was all about an excuse they needed to not to respond to my issue. Now they flagged my post and not letting me to write on their community. And I can't email them because they only accept emails from people who pay them $50 per year. I have screenshots of some big artist yelling at them and using offensive words but they responded to them with respect and were being polite. At first, they were so respectful and responded on time but now all they do is copy paste responses and warn people so no one submits a complain. I've distributed only one song with them and they having problem in giving me my royalties. What if I had distributed 10 or 20 songs with them? they would've locked me in indirectly by not paying me on time.
THEY TELL YOU TO USE THEIR SERVICE BY THEIR TERMS BUT FORGET THEIR OWN TERMS WHEN IT'S TIME FOR PAYMENT.

I posted a review a long time ago about them not paying on time and they got it deleted because they only want their good reviews to be shown to people.

It's been 33 days, I haven't received anything in my PayPal account. WOW!

Update - 38 days, still nothing received.

Edit after their reply - They cancelled my payout and now they covering up things by saying what they saying. They have no negative reports from youtube about my song. I was getting about €40 or €60 every month and their was no fraudulent activities. But now suddenly I got about €110 so they making thing up to cover everything so they can keep my money and block my account. And because my review is verified, I've shown proofs to trustpilot that's why they replying me here and saying my account is blocked. Where were they when my payout was pending for 40 days? They making things up so people will think imusician is a genuine company. This is my personal experience with them. They didn't reply to my mails until I posted my review on trustpilot. And at first they flagged my review as spam and never bothered to reply and because now my review is verified they blocked my account and replied to me on here. There's a saying "You can never do good, you will never get good with the money you stole". Yeah, people will say im defaming them. But hey, I'm an artist and I gotta pay bills, I gotta show my parents I can do better in this field so my parents won't force me to stop music production. they ruined my excitement. If anyone wants to choose them, think ten times.

I posted already 8 CD's on line with iMusician and I am very happy with their work. I live in Switzerland and I feel save and comfortable communicating in german, and somehow, even though you never see them, you know they are around there, always trying to help you. My experience using another platform in the US was terrible and finally my 1. CD came out as a Compilation CD and I hate that. I am happy that we have iMusician and I don't plan to change this. Ok, I was not so happy to see the new system that they have, but what can we do, it the world market works like that, they must follow (that's what they told me). So, I welcome you to check my music on line, very soon I will post on more CD with Brazil Jazz and String Orchestra. Thanks for everything! Rodrigo

Terrible company. Nothing runs smoothly.
They forgot to schedule a release, they've changed their prices (much higher now), they've changed their policies (releasepackages are not available anymore, just subscriptions, but I bought a ton of tokens for these packages), uploading is horrible, website is cluttered.
DON'T USE THEM!

Great service, great people, great tool!

The iMusician team, Melani, Carlos, Libera and all other team members are super resourceful and passionate about helping independent labels and artists recordings be properly distributed. If you are looking for a reliable distributor, consistent and with great customer service look no further and subscribe to the Amplify+ membership. Distributing to Beatport, Traxsource and all other streaming platforms is a breeze. Enjoy!

customer service is like copy-pasted robots with different names answering in the same stupid automated manner

their website, and distribution service is full of technical issues, you have to always force them to distribute fully/correctly

they don't pay for facebook, instagram and tik-tok, despite they advertise delivery to these DPSs