Our tenants reported the smell of cat urine. After researching what I needed to do - a UV survey of the carpets to determine severity - I found this company who provide the service. The report was con... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Our Carpet Repair Service With over 20 years in the carpet repair industry, we understand that accidents happen. Children & pets are common causes of carpet damage but we are regularly called upon to fix carpet burns, carpet stains and ripped carpet too. You shouldn’t need to go to the expense of replacing your carpet when you can trust in us to complete an affordable repair. Using professional equipment and cutting-edge techniques, we ensure seamless carpet repairs every time. We are committed to providing a prompt and efficient carpet repair service in Kent without compromising on quality. Save time and money with our affordable repair solutions and get booked in with us today. Fair Honest Pricing We promise no high pressure sales gimmicks. The price quoted includes all the solutions, machinery, insurance and manpower to ensure the job is done right. The price quoted is the price you will pay. 100% Guarantee If you are in anyway dissatisfied with our work, we will re-clean or repair the area that you are unhappy with. Carpet Repair Bexleyheath Carpet Repair Chatham Carpet Repair Dartford Carpet Repair Gillingham Carpet Repair Gravesend Carpet Repair Maidstone Carpet Repair Medway Carpet Repair Rochester Carpet Repair St Marys Island Carpet Repair Kent Carpet Cleaning Bexleyheath Carpet cleaning Chatham Carpet cleaning Dartford Carpet cleaning Gillingham Carpet cleaning Gravesend Carpet cleaning Maidstone Carpet cleaning Medway Carpet cleaning Rochester Carpet cleaning St Marys Island
35 Little Victory Mount St Marys Island, me43tb, Chatham, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great work, speedy & respectful of property
Hardly noticeable following a retuft after my dog left a hole in the carpet great work thank you

Reply from The Carpet Repair Guys
Amazing expertise from Richard. I would not have thought that the repair could have been completed with the carpet in situ. Professional and courteous communication. Have no hesitation to recommend his services.
The repair to our carpet burn was faultless, you literally can't see the difference now. Really quick and efficient turn around and very friendly. Would highly recommend.

Reply from The Carpet Repair Guys
Richard did a fantastic job patching a hole in our cupboard. He came within a few days and after a few hours we no longer have a big hole in our carpet!

Reply from The Carpet Repair Guys
My carpet has been restored to its former glory after the naughty puppy nibbled a hole!!! Richard performed invisible mending, fabulous job, friendly guy, and highly recommended- thank you.

Reply from The Carpet Repair Guys
Excellent service, very friendly and very pleased with the repair to my carpet. I will definetely be recommending to all of my family and friends.

Reply from The Carpet Repair Guys
Phoned on the Thursday, job booked in for the Wednesday, spoke to a human!
Carpet looking like new and it’s 20 years old, smells amazing also, professional reliable service.
Thanks again ,,

Reply from The Carpet Repair Guys
I had a burn on my carpet and called the services and they were swift to respond and they provided an excellent service. I highly recommend them.

Reply from The Carpet Repair Guys
Fantastic service! Our bottom stair treads were in desperate need of repair due to cat damage. Impulse Cleaning were on time, efficient with a high quality finish. The end result was fantastic for a great price. I highly recommend and would use their service again

Reply from The Carpet Repair Guys
I recently needed an urgent carpet clean after my dad having an accident and quite a lot of blood being left. I tried in panic cleaning the blood up myself but did the complete wrong things so I was so impressed with the results after Richard came a few days later and the treatment he used removed it all. I will also remember his tips that if the incident was ever to happen again to make sure I use cold water and dab it with kitchen towel instead of scrubbing, thank you once again Richard 👌

Reply from The Carpet Repair Guys
We needed our carpet to be repaired as a result of a deep burn from coal from our open fire. The repair work is first class. You can’t see where the hole was. Great service, same day call out. Very happy to recommend to anyone.

Reply from The Carpet Repair Guys
Wow! What an amazing service. My carpets look like new and smell amazing. Even with two messy dogs (one puppy, one elderly) the carpets have come up brilliantly. I would definitely recommend Impulse Cleaning.

Reply from The Carpet Repair Guys
Excellent job carried out, arrived on time and carried out a very good job on our carpets was very impressed. Would recommend Impulse to anyone.

Reply from The Carpet Repair Guys
Genuine and very honest team, turned up on time, carried out an amazing job in no time at all. Would highly recommend Impulse Cleaning to do the job and would definitely be using them again.

Reply from The Carpet Repair Guys
Absolutely fantastic service by Richard. After a significant radiator leak he turned around what was looking like a new carpet being required in less than 24hrs. I couldn’t recommend Impulse Cleaning highly enough.

Reply from The Carpet Repair Guys
Richard provided very helpful information from the outset, explaining all stages of the cleaning process etc. He was also very helpful and flexible in agreeing dates/times. The service was efficient and professional and the carpets throughout the house looked amazing when he was finished. Would highly recommend.

Reply from The Carpet Repair Guys
Richard came to my house to do my stairs , landing & bedrooms ! I had candle wax on the landing & he managed to get it all out & a few other black marks throughout ( yet again all gone )! The extra touch with the jo malone scent was so lovely ! My house smelt lush & still does this morning ! Richard is very professional! Very happy 😃

Reply from The Carpet Repair Guys
Great service, I had two large holes in my carpet where previous heaters were. I was thinking of all different solutions to try and cover up, rugs, book shelves etc. Called impulse cleaning they came our next day took some carpet from a cupboard and patched it up. I looks amazing you can't even see the joins or notice it's been patched up. Very happy and satisfied with the excellent service.

Reply from The Carpet Repair Guys
I highly recommend Impulse cleaning. Richard did an amazing job, carpet smells lovely and looks brand new. Definitely would book again and will recommend impulse cleaning to friends.

Reply from The Carpet Repair Guys
Great company! What a find!
Carpets are perfect & service was fantastic!
Thank you!

Reply from The Carpet Repair Guys
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.