Impressionsdebtservices Reviews 666

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

These guys are the best company we've ever worked with, extremely efficent and on top of every customers concern and questions. They have a great system to make sure everything is organized and are e... See more

Rated 5 out of 5 stars

Provided me with great advice and piece of mind. I was extremely stressed due to my financial circumstances and Impression debt services has worked out a great plan to get me back on track. It’s like... See more

Rated 5 out of 5 stars

The Impression Debt Services Team (Jake, Ajax, Jeff, Wendy, and many more) were outstandingly patient, understanding, transparent, and helpful throughout my entire time I was with them. They answered... See more

Rated 5 out of 5 stars

Mr. Hank are very perfesional and knowledgeable kind & friendly helpful. he is take care of my debt Settment very fast and soved thank you bottom from my heart really appreciated. I would like to tha... See more


Contact info

4.8

Excellent

TrustScore 5 out of 5

666 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Provided me with great advice and piece…

Provided me with great advice and piece of mind. I was extremely stressed due to my financial circumstances and Impression debt services has worked out a great plan to get me back on track. It’s like a weight has been lifted.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

These guys are the best company we've…

These guys are the best company we've ever worked with, extremely efficent and on top of every customers concern and questions. They have a great system to make sure everything is organized and are easily the best at getting quick and effective settlements for clients. Some of the friendliest staff we've ever worked with who genuinely care about clients and work to resolve every issue.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

The Impression Debt Services Team…

The Impression Debt Services Team (Jake, Ajax, Jeff, Wendy, and many more) were outstandingly patient, understanding, transparent, and helpful throughout my entire time I was with them. They answered all of my questions in a timely manner and exceeded my expectations. Thank you all for everything.

19 May 2026
Unprompted review
Rated 1 out of 5 stars

Update:

Update:
This company hid my honest review and changed their name. Do not believe 5-star reviews.

Beware of false advertising! They claim your account will be removed from your credit report after paying off your debt, but that's a lie. Instead, it's marked as "settled for less than the full amount," with all late payments still listed. This stays on your credit report for 7 years starting the day you paid off your settlement, ruining your chances of getting loans or credit. They also pile on high fees and monthly hidden charges; they will take their shares before they start paying yours. Customer service is very responsive—until you catch them lying, then they ignore you completely. My emails went unanswered after that. Stay away! Now I'm stuck fixing my credit myself.

Beware of false advertising! They claim your account will be removed from your credit report after paying off your debt, but that's a lie. Instead, it's marked as "settled for less than the full amount," with all late payments still listed. This stays on your credit report for 7 years from the date you pay off the payment, making it impossible for you to borrow money or apply for credit. They also charge high fees and add hidden costs. Customer service is enthusiastic—until you find out they lied, then they completely ignore you. My emails went unanswered afterward. Stay away! Now I have to fix my credit myself.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

They’re extremely sweet and professional. My debt was forgiven before negotiation and I ended up getting everything back. They will make you feel taken care of. They can be tough to reach at times but they helped me so much.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM. Apparently most of the reviews one can find online, are created by their employees. They repeatedly violate the Federal Telephone Consumer Protection Act, and apparently have scammed a LOT of people out of money, claiming to help them settle debts. I am currently filing a complaint against them with the California State Attorney General's Office, and working with an attorney to hold them accountable for their TCPA violations.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

I want to give a big thank you to Max…

I want to give a big thank you to Max Le and Critizen Debt Service for helping me resolve my debt. Your guidance, patience, and professionalism made a stressful situation so much easier. I’m truly grateful for your support

15 October 2025
Unprompted review
Rated 1 out of 5 stars

Citizen Debt Services scam is based in Vietnam

I'm visiting Vietnam and find out my niece used to work at Citizen. All of their departments are in Saigon. No wonder their agents speak Vietnamese so well !!! They just have a small office in CA, tricking people to think they are based in the US. All they do is just to call the banks and get offers according to the bank's guidelines, they barely negotiate at all!!! Their agents are getting paid just couple of hundreds bucks. Why the hell they even charge me 25% fee?
Another scam is whether my debt is 10,000 or 1,000 bucks, their "negotiation" is the same but I have to pay 10 times as much the fee. This is so unacceptable.

9 November 2025
Unprompted review
Rated 1 out of 5 stars

Be aware of scam

I talked on the phone with someone who did not introduce their name. They got my information and I found this site and read the reviews, all of the 5 stars are fake and the one stars seems accurate and similar to my experience. So I had told the lady to cancel and disregard all my info and she quickly told me that she will call me back. I had asked her why and she told me she was reviewing my information. However, she already told me that beforehand and didn’t need to hang up. But when I told her I want to cancel she said she needs to call me back. Very strange, she now had my all my personal info. Please be aware of scam.

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Fortress Debt Relief - OR - Citizen Debt Services... both are scammers!

I contacted a company named Fortress Debt Relief because they were advertising government money that did NOT need to be paid back, I saw a video where they were being handed a government check. Next thing i know im signing up for debt relief and they said citizen debt services was my supplier? I talked to someone named Ramee, which is a scammer and a fraud. I will be filing this complaint with the BBB and the FTC. Citizen Debt Services is in cahoots with fly by night companies that mislead advertising to bring in people that are looking for answers to their debt problems. This is terrible!

2 September 2025
Unprompted review
Rated 5 out of 5 stars

The service is able to help me out with…

The service is able to help me out with my own needs, including a serious manner which was taking place this year which I will not disclose. A member named, “Susan” is able to help me along with my son at home with his best technical knowledge of his ability.

22 August 2025
Unprompted review

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