a good hospitality area close to the stand great staff in the venue and the food was good quality and nicely presented. the only thing that marred the event was the constant chatter throughout the ten... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The overall organisation was exceptional. The Belmond train n experience was fabulous. A rain shower intervened to send people below decks on the river trip, but no fault ascribed! The only negativ... See more
Company replied
The Singapore Eastern and Orient Train trip was fantastic and would deserve 5 stars except for the time "wasted" hanging around at Marina Bay Sands Hotel waiting for room allocation or transport to a... See more
Company replied
Fabulous event. Pick ups and drop offs were well organised in a luxury coach. Seats at GP were excellent. We had booked one twin room but this wasn’t known by the hotel (the 3rd time this has happened... See more
Company replied
Company details
Written by the company
For over 20 years, Imperial Corporate Events has been unlocking access to the world’s most exclusive and extraordinary events for our experience hungry clients. From the high-octane luxury of the Monaco Grand Prix to the palette-seducing splendour of Michelin-starred restaurants, we offer our clients and their guests the chance to dive into new sensory thrills together. So why not cross a few things off that bucket list in a way you never even imagined possible?
Contact info
Floor 3, Mercury Place, 11 St George Street, LE1 1QG, Leicester, United Kingdom
- 01162 695979
- info@imperial.events
- imperial.events
4.2
Great
804 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great staff
Great staff. Great service. Good value. Most important .. very good customer care .. they offer a really good variety of trips. I’ve been using them nearly 25 years ..
it would be silly to say they don’t make mistakes.. but if they do.. they do sort it very quickly…. 100% I recommend them all the time
4 May 2026
Reply from Imperial Corporate Events
Thank you for your continued support over the past 25 years. We are delighted to hear you enjoy our trips, service and customer care, and that you regularly recommend us to others.
We also appreciate your understanding that, while issues can occasionally arise, our team works hard to resolve them quickly and efficiently. Feedback like yours means a great deal to the whole team, and we look forward to welcoming you on many more trips in the future.
Grand Prix of Monaco Historique
The events themselves are always great. The staff you provide are also consistently of high quality.
In the case of Monaco GP Historique we felt there could have been more information provided. For example, we should have been told there would be no food available at the Stanstead private lounge going out. Most of your customers were ready to purchase a breakfast on arrival.
The overall experience, however, was superb. Great accommodation, well organised transport, good food and a great event.
24 April 2026
Reply from Imperial Corporate Events
Thank you for your kind feedback. We are delighted to hear you enjoyed the Monaco GP Historique and that the overall experience, accommodation, transport, food and event met your expectations.
We also appreciate your comments regarding the information provided before departure, particularly concerning the Stansted private lounge. Feedback like this is extremely valuable and helps us continue improving the experience for future events.
Thank you again for your support and we hope to welcome you again soon.
the Balcony viewing on the hair pin was…
the Balcony viewing on the hair pin was meant to be the iconic part of the trip along with the facilities that we had paid for as the pinnacle to our experience.
there was insufficient space to accommodate us and we felt uncomfortable being there so we left.
your representative tried to recover the situation and offered to meet up, which we declined, as we should never of been placed in that position.
26 April 2026
Reply from Imperial Corporate Events
Thank you for your feedback. We are sorry to hear the balcony viewing at the hairpin did not meet your expectations and that you felt uncomfortable during the experience.
We appreciate you recognising our representative’s efforts to assist on the day. Reviews like yours are very helpful as we continue working to improve the event experience as much as possible. Your comments have been shared with the team.
Reply from Imperial Corporate Events
We’re thrilled to hear you had such a memorable time in Monaco and France! It’s wonderful to know your experience was so enjoyable. We truly appreciate you sharing your thoughts and would love to welcome you back again in the future.
French Riviera Hotel de Paris and Mirazur restaurant
Very good experience, well organised - the Hotel de Paris was fantastic one of the best I have visited - The food, staff and service at the 3 Michelin star restaurant Mirazur was fantastic well done !!
16 April 2026
Unprompted review
Reply from Imperial Corporate Events
Thank you for your wonderful feedback! We're delighted you had such a fantastic experience and that both the hotel and your visit to Mirazur made such a lasting impression. We truly appreciate your kind words and hope to welcome you again soon.
Reply from Imperial Corporate Events
We’re delighted to hear you had such a great experience and loved the whole package. It means a lot to us, and we truly appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Utter waste of money.
Utter waste of money.
Most disappointing day i've ever had at Cheltenham races.
Canned warm Guinness and lager in small glasses.
12 March 2026
Reply from Imperial Corporate Events
We are sorry to hear that your experience did not meet expectations, particularly at such a well regarded event. We appreciate you sharing your feedback regarding the day and refreshments, and will take your comments into consideration as we continue to review our offering. Thank you for taking the time to leave a review.
Fantastic trip to Paris to see the…
Fantastic trip to Paris to see the Rugby. Great travel, great hotel, great seats, great match!
23 March 2026
Reply from Imperial Corporate Events
Thank you for your kind review. We are really pleased to hear you enjoyed your trip to Paris and that everything from the travel to the match met your expectations. We hope to welcome you again soon.
In general the trip was well organised
In general the trip was well organised, though we could not find any ICE events people at St Pancras on the outward journey.
The most disappointing thing was the lack of transport returning to the hotel after the rugby game. The hotel was miles away and everyone was left to fend for themselves when it would have been much better if a coach was organised for the return journey.
23 March 2026
Reply from Imperial Corporate Events
Thank you for your feedback. We are pleased to hear that you found the trip well organised overall and appreciate you sharing your experience. We note your comments regarding the outward journey and post match travel, and will take them into consideration as we continue to review and refine our event planning. We hope to have the opportunity to welcome you on another trip in the future.
Amazing day had by all
Amazing day had by all. Service and organisation levels were exceptional throughout the day. Highly recommended.
21 March 2026
Reply from Imperial Corporate Events
Thank you for your lovely review. We are delighted to hear you had such an enjoyable day and that the service and organisation stood out. We really appreciate the recommendation and hope to see you again soon.
Always had a great time at the events I…
Always had a great time at the events I have been on
Great staff especially Sam
Thank you
21 March 2026
Reply from Imperial Corporate Events
We are really pleased to hear you have consistently had a great time at our events. It is wonderful to know the team made such a positive impression, and Sam will be especially pleased to hear your kind words. We hope to welcome you again soon.
food and drink very good -atmosphere…
food and drink very good -atmosphere inside wasnt brilliant it felt maybe a bit to corporate if that is possible. we thought there might be a DJ after like in the other marquees it was maybe a little to formal. TBH since the event i have been contacted non stop by your staff to re book- and tbh i have now had to block them all . You really need to review your boiler room tactics-its not your staff fault i assume they are told to constantly contact clients to secure commsions i am talking 15 calls inside 3 days - its not good and i have booked with someone else for next year tbh.,
20 March 2026
Reply from Imperial Corporate Events
We appreciate you taking the time to share your feedback. It is great to hear you enjoyed the food and drink, and we value your comments on the atmosphere as well as your expectations for the entertainment. We also note your thoughts on post event contact and will take this on board as part of our ongoing review of the customer experience. Thank you again for your honest feedback.
🤷🏻♂️🤷🏻♂️🤷🏻♂️🤷🏻♂️
Can’t quite remember what this was for, but I’ve not had any bad experience so it must’ve been a good experience so that’s why I’ll give it five stars
30 May 2025
Reply from Imperial Corporate Events
Thank you so much for the 5 star review. We are really pleased to hear you had such a positive experience, even if the details are a little hazy. It was a pleasure having you with us at the Monaco Grand Prix and we hope the memories and photos help bring it all back. You are always very welcome to join us again for another unforgettable trip.
Reply from Imperial Corporate Events
We are sorry to hear that you were disappointed with the Eurostar timings for your trip to Paris. We understand how important travel times can be and appreciate your feedback.
While Eurostar schedules are set by the operator and outside of our control, we always aim to select the best available options at the time of booking. We are sorry that on this occasion the timings did not suit your plans.
Thank you for sharing your thoughts and we do take this on board as we continue to improve our service.
Reply from Imperial Corporate Events
thank you for taking the time to share your feedback. We're sorry to hear that your recent visit didn’t meet your expectations. We always aim to provide a consistent experience and appreciate your comments, as they help us review and improve our service. If you’d like to discuss this further, please feel free to get in touch with us directly.
Great trip to Rome
Great trip to Rome. Staff were very helpful and friendly. Would highly recommend
16 March 2026
Reply from Imperial Corporate Events
thank you very much for your kind feedback. We’re delighted to hear you had a great trip to Rome and that our staff were helpful and friendly throughout. Your recommendation means a great deal to us, and we hope to welcome you again on another trip in the future.
So we feel very “ripped off”
So we feel very “ripped off”.
The cost of this trip does not justify the quality.
Crap flight from Stansted on Bucket airline. No food or drink on plane. Ticket £100 per person max ! Most are quoting £40!!!
Bus to hotel
Hotel. Really Weird hotel. Rooms horrible. Certainly not 5*. Bar closed to be Resturant in evening so no late bar.
No transfer to match. Nothing else organised.
Seats ok but in the gods and certainly not expensive.
Chatting to others on trip they did not pay what we paid !! £3.5k per couple. So £14k for four. We could have done this for half this at most !
All four of us booked new flights home. Not using the charter flights.
Disappointed and as discussed with Amanda our agent we will not likely use you again. Especially as we invited friends who paid for themselves and we are very embarrassed about the trip quality having recommended it !
16 March 2026
Reply from Imperial Corporate Events
Thank you for taking the time to share your feedback. We’re really sorry to hear that the experience didn’t meet your expectations, particularly as you were travelling with friends.
We’d genuinely appreciate the opportunity to look into this further and discuss your concerns in more detail. Please feel free to reach out to us at eventoperations@imperial.events
, and a member of our team will be happy to assist.
Paris trip
Paris trip
I was unaware of the absence of many benefits that are normally included. For example, welcome drinks, transport to and from location, pre- match meal with guest speakers. Also the hotel room was extremely shabby and poor in many ways. Finally the seats at the game were nowhere near as good as previous match’s.
I’ve given 2 stars solely because your staff were great and helpful.
I’m afraid after many years of great events I will not be using your services again.
16 March 2026
Reply from Imperial Corporate Events
thank you for your feedback and for your kind comments about our staff, we are very pleased to hear they were helpful.
We are sorry to hear that this experience did not meet your expectations. We would be very happy to review the event inclusions with you and go through everything in detail to help resolve any misunderstanding.
Please feel free to get in touch with us directly.
5 STAR VALENTINES PARIS WEEKEND
We booked Valentines Weekend In Paris
Eurostar to Paris we were expecting first class with Champagne .
NO we had the cheapest seats you could buy at the back ofthe carriage with no window view at all.
5 Star Renaissance Arc De Triomphe Hotel short walk to Champs De Elysees was the hotel we had been told we would be staying in with a deluxe room
NO we where in the Renaissance Republic no where near any Paris attractions
NO Deluxe room when i asked about Deluxe room at reception i was told we where in the cheapest room available
MOULIN ROUGE the main highlight of the weekend
NO transport to the event everyone had to find their own transport
I have been to many corporate events but never one organised as badly as this event by IMPERIAL CORPORATE EVENTS
I have emailed my complaint twice and had no responce at all!!
13 February 2026
Unprompted review
Reply from Imperial Corporate Events
Thank you for your review. We're pleased to hear that you enjoyed the show, which we know was a key part of the weekend.
We’re sorry to read about the concerns you’ve raised. Please be assured that your complaint has been received and is currently being investigated by our team.
Thank you for your patience while we look into this matter, and a member of the team will be in touch once our investigation is complete.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.