imparfaite.com Reviews 

468
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

⭐ 1/5 — Refund blackmail + incomplete order. Order #289110502 placed during an Eric Bompard sale. I only received half of the items I ordered. Items were returned and confirmed received by Imparfaite... See more

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Rated 2 out of 5 stars

The new website has meant I've had to stop using Imparfaite which is such as a shame as I was a regular customer. They have removed the option to buy multiple items from sellers (international shippin... See more

Rated 3 out of 5 stars

The mail packaging has only one layer of plastic bags, which contains clothes directly inside, and there is no extra layer of protection. The packaging bag sent over has been broken, which will contam... See more

Rated 5 out of 5 stars

I have been shopping from Imparfaite since 2018. Not even once, I had a delivery issue or a quality issue. Their agents are always available and if not you can leave a word and they will get back to y... See more


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3.0

Average

TrustScore 3 out of 5

468 reviews

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3.0

All reviews

(468)

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Rated 5 out of 5 stars

The clothes 😻

Here is the DL, website is a new experience to get used to but the clothes are just perfect and returns are as well easy. If you’ve ordered and see something you like after the fact you can contact them and they’ll combine shipping. Try to send your offers in at one time since they expire in 24 hours.

So big love to the customer service team! Can’t wait to be a repeat customer

30 November 2022
Rated 5 out of 5 stars

Imparfaite is an incredible resource…

Imparfaite is an incredible resource for vintage shopping. I’m always so happy with my purchases from there, when you get used to vintage shopping online and know your size and measurements, the listings are well detailed and always as described. Shipping is also fast, and customer service very quick to reply

28 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent and quality selection, fast and efficient service

Imparfaite is a vintage marketplace for the modern, fashion- and eco-conscious individual looking for quality and unique pieces to complete their wardrobe. I love vintage hunting in this marketplace because the quality is assured, the finds are unique, and the customer service is excellent. I have the possibility to return an item if it does not suit me. Don't hesitate with Imparfaite!

24 November 2022
Unprompted review
Rated 5 out of 5 stars

Great customerservice with always…

Great customerservice with always positive vibes. I have found some lovely vintage treasures which stand out from the crowd. The quality is so much higher than todays fast industry. I will definately remain a customer of Imparfaiteparis :)

28 July 2022
Unprompted review
Rated 4 out of 5 stars

Beautiful site and excellent customer service

I purchased two items from Imparfaite. The selection is beautiful. Unfortunately there was some confusion over the availability of my items and I was refunded in full for both, and given a code for free postage in future. Oddly, one of the items did arrive in the end. If was packaged beautifully. I was able to communicate with the team quickly and effectively to ensure the funds reached them. Will shop again!

26 July 2022
Unprompted review
Rated 5 out of 5 stars

It was my first order and I’m in love!

I am IN LOVE with each item in my first order. I have wanted to order from you for a very long time and I’m so glad that I did! The items are in beautiful condition and were packed so thoughtfully and carried the most lovely, natural and light fragrance- these things really make a difference to me. Thank you so much for taking the time to do these things. You create an experience with these special touches! I already placed a second order and am thrilled to be connected to your community. Thank you!

21 July 2022
Unprompted review
Rated 5 out of 5 stars

Imparfaite Paris is one of the best…

Imparfaite Paris is one of the best vintage online shop around. It's easy to shop, the products are well listed and I love that they have a quiz to find your perfect vintage Levi's 501! The prices are a little bit on the higher end side, but it's always worth investing in a vintage piece; for the planet and ultimately your wallet (cause it already had, and will continue to pass the test of time!).

19 June 2022
Rated 4 out of 5 stars

Very good but expensive!

The pants I ordered are amazing, I love them so much! I think they were really expensive though, I would give 5 stars if prices were a little lower.

10 June 2022
Rated 4 out of 5 stars

Good and bad

I love the clothes and love the prices but forgot about the foreign fee I would get from my bank, they held my clothes for 2 weeks without sending so I didn't get my dress in time for the event I needed it for, and the Levis do not fit whatsoever, they're so so small. Otherwise I love the clothes I got.

17 May 2022

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