Imoova Reviews 479

Very easy pick up and drop off, ute was very good condition.

It took a little while to go through all the paperwork to get going intitally, but the staff were really helpful and overall the journey was fairly cruisey.

Its an interesting way to travel around and can be really cost effective if you have the time, especially if you get a campervan with multiple days. I would definitely recommend trying it if you enjoy driving. I would happily do another.

The pick up experience was slow as the staff were not aware we were picking the car up but eventually got on the road. The manager gave us a quick rundown on how to operate the car which was good. The car itself was very clean inside and out. The drop off process was the same as the pick as the staff had no record of the car being dropped off and they didn't provide any evidence that the car had been returned in good condition. Besides that it was a good trip.

Imoova used to be great but with all the add-on charges they’ve introduced it’s as if you're hiring a regular rental. Like so many companies they’ve just got greedy, sad.

Did a recolation where the linen kit was supposed to be provided, it was never given to us. Had to pay 100€ for sleeping bags. 20+ emails and I'm still fighting for a refund of linen. Terrible company to deal with, do not recommend

There was no refund on a VIP backorder booking when I had already found an alternative myself.
Speaking to someone is not easy to get ahold off either!

Be very carefull when booking thorugh Imoova. They will easily cancel your booking a few days before pick-up. I know its not directly Imoova´s fault, but i know that we will never ever take the risk of booking through imoova again.
They cancelled our van just 1 week before pick-up and now we are lost, since its busy season here in New Zealand so almost everything is booked or crazy expensive. We booked it 2 months ago.
So just a tip, always have a backup plan incase they cancel your booking

Car broke, we stuck. Please send truck to balladonia

Excellent relocation experience!
The campervan was in very good condition, clean and fully equipped. The company was very professional, with clear and quick communication from start to finish. Everything went smoothly and stress-free, and the value for money is unbeatable. I highly recommend it!

The van was fantastic , we really enjoyed the 4 days . However the communication about ferry bookings was very poor . If I hadn’t specifically ask at the desk I would have not known that the ferry booking was made for the particular friday night which meant a hurried trip up north to Picton and a rebook for a night ferry as we did not make the 8:30 pm check in .
Also the “ one free tank of fuel “ is very confusing . At drop off the vehicle is expected to be full of fuel otherwise it extra cost in top of the diesel however , emails to Imoova just directed me back to the supplier - so no refunds so far - two significant dampers on an otherwise great trip - cheers Florian

What a fantastic trip and relocation arrangement that is mutually beneficial.
Will certainly make myself available to undertake more relocations should I be needed.

One of the most magical, challenging and rewarding trips I’ve ever done. I highly recommend getting on the road and driving around Australia. 100% would book again via Britz/iMoova for another incredible journey on the road. The ute and everything that it came with made our travels more seamless and enjoyable! Thank you for your services!

I couldn’t rave more about this opportunity imoova offers I first used imoova 10 years ago in California to travel the coast with my partner and just recently got to do it in my own country with my whole family including 4 children. It is such an amazing option for a family wanting to experience travel but in a cheaper way.

The service is very good!
Only they forgot to tell me about the KM tax. That was not nice!

The camper we received was amazing, modern and clean. They communicated very effectively throughout the booking process.

great van! great service! would love to have a fan for when it’s hot, but definitely a good experience.

Such an easy way to see places

Good app! Returning my first rental today, picking up my second in 2 days. App could need some updates, is says vehicles have 4 beds but have none and also choosing pickup/dropoff times are not scrollable so im not able to choose late times.

The online checking system is very helpful, make the picking up very fast without queue. The car is fabulous and excellent to drive, the guidance is very clear. I love my trip, Thank you

Camper from hell.

Never using a service like this again.