Immiassist Reviews 

1,133
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 887 reviews, reviewers had a great experience with this company. Customers frequently praise the user experience, finding the application process simple, fast, and easy to navigate. Many appreciate the clear, logical website design and the convenience of not re-entering information, making the overall process efficient. However, many people were dissatisfied with the pricing, often finding it significantly higher than official government sources and feeling misled about the true cost. Some customers also experienced difficulties with the payment process or felt the site was not transparent about being a third-party service, leading to unexpected charges.

What people talk about most

User experience

People report positive experiences with user experience, finding the website and application process easy to... See more

Website

Clients share ambiguous opinions on website, with some reviewers finding it very easy to use, comprehensive,... See more

Price

Consumers express significant dissatisfaction with the pricing, frequently reporting that charges are... See more

Service

Users describe ambiguous interactions with service, with many reviewers expressing frustration over high... See more

Payment

Reviewers highlight negative aspects of payment, with many expressing frustration over hidden charges and a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Making the application process clear and straightforward. Our Kenya eTA visas came through within less than 24 hours. All very simple, fast and most agreeable! Superb service.

Rated 4 out of 5 stars

Well as i couldnt get past the ridiculous pop up on eta goverment eta i decided to use you and see how long you take .

Rated 4 out of 5 stars

The system does not allow umlauts, like ä, ö, etc., which means that I cannot write my address as it actually is, because in my native language, "ä" is a different letter from "a", like in Finnish, Ge... See more


Company details

  1. Visa Consultant

Written by the company

Visa, ETA, and travel paperwork made simple. ImmiAssist is 100% online agent helping you what you comply with all paperworks and requirements when travelling. We double-check your documents, submit and manage your application, and keep you updated until you get your travel visa. We are not a government agency but we have local migration and visa agents in our destinations to comply with all requirements and minimize risks of any rejections or problems when travelling.


Contact info

Promotion box for Immiassist

Travel Visa. The easy way.

Getting your visa has never been easier. Apply now, 100% online!

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.1

All reviews

(1,133)

1,010 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM - stay away

You get your Visa or ETA, but to 10X the price of what it costs at the official page.
Their web page comes up first and looks like an official page if you dont know better.
I reccomend other to not do the same mistake as me, and stay away from Immiassist.

19 February 2026
Unprompted review
Immiassist logo

Reply from Immiassist

Hi Oyvind,

Thank you so much for taking the time to share your feedback with us. We completely understand your frustration, and we're truly sorry if there was any confusion about our services.

To be completely clear: we are a private visa assistance service, not affiliated with any government. We state this clearly on our website.

Our fees include:
- Detailed document revision
- Ensuring you get your visa the right moment as even getting it too early can cause issues due to validity
- Detailed visa tracking and recovery in case of loss, theft or issues with delivery
- Professional visa and travel support
- Government fees (directly established by governments)

All this to reduce any chances of rejections to almost zero.

We understand this was not clear to you, and we apologize for any confusion. If you have concerns about your application, please contact us at https://www.immiassist.com/contact-us/

The ImmiAssist team

Rated 1 out of 5 stars

Byer be aware

Do not use this service. They are duplicitous and overcharge way over the odds. I thought I was on the official Canadian web site. I was not, it's a trap. They do not say clearly when it comes to pay what the fee is until it's too late. Their customer service is poor and will not give a refund or partial refund.

11 February 2026
Unprompted review
Immiassist logo

Reply from Immiassist

Hi Meya,

Thank you for taking the time to share your feedback with us. We completely understand your frustration, and we're truly sorry if there was any confusion about our services.

To be completely clear: we are a private visa assistance service, not affiliated with any government. We state this clearly on our website.

Our fees include:
- Detailed document revision
- Ensuring you get your visa the right moment as even getting it too early can cause issues due to validity
- Detailed visa tracking and recovery in case of loss, theft or issues with delivery
- Professional visa and travel support
- Government fees (directly established by governments)

All this to reduce any chances of rejections to almost zero.

We understand this was not clear to you, and we apologize for any confusion. If you have concerns about your application, please contact us at https://www.immiassist.com/contact-us/

The ImmiAssist team

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