I love Immaculate Vegan. It’s my go-to place to shop for work apparel/shoes and casual pieces for my wardrobe. I’ve purchased seven pairs of shoes and they’ve all fit well, been extremely comfortable... See more
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After I complained about Immaculate Vegan on this site, they responded immediately. So helpful, thoughtful and kind. They have offered to reimburse me for my purchase, which they didn’t have to, and a... See more
A lovely site to browse through, fantastic range of stylish and elegant products with a (very!) wide price range to suit lots of pockets….. My beautiful Nae belt arrived promptly and well packaged an... See more
Company replied
From ordering to delivery very fast and professional customer service. Had few things to be resolved and felt great to be reassured by team about questions I had. Quality of boots is great . Very comf... See more
Company replied
Company details
- Online Marketplace
- Clothing Store
- Fashion Accessories Store
- Men's Clothing Store
- Shoe Store
- Women's Clothing Store
About Immaculate Vegan
Written by the company
Shop Bestsellers
Shop Bags
Shop Women's Shoes
Shop Women's Clothing
Contact Us
About Us
Immaculate Vegan is the world's leading marketplace for vegan, ethical and sustainable fashion. We offer the best and most beautiful vegan products in the world, in one place; 3500+ products from 100+ brands, across shoes, bags, accessories, clothing, beauty & homeware.
Why Immaculate?
Discovery
We make it easy for you to find that elusive item you’ve been searching for, new products you’ll fall in love with, and brands you’ll want to get behind.
Trust
We have high standards, and we do the hard work of finding the most ethical, sustainable and beautiful labels on the planet – so you can shop with peace of mind. We also publish as much information as possible about our brands, the materials they use, and where and how their products are made, so you can feel confident about the choices you’re making.
Convenience
We make it easy to shop with us, offering a single store where you can shop across over 100 premium brands and thousands of products, with transparent competitive pricing and special brand offers.
Expert Guidance
Through the Immaculate Magazine we bring you information and inspiration on how you can practically live a better, more beautiful life, with weekly articles from experts in sustainability and ethical consumption. We’re here to help you, step by beautiful step.
10% off your first order!
Written by the company
- A special treat for our new customers
- Purchase your first Immaculate item with us and get 10% off! Simply sign up to our newsletter and receive your discount code by email.
Contact info
82 St John Street, EC1M 4JN, London, United Kingdom
- customers@immaculatevegan.com
- immaculatevegan.com
4.5
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
First time ordering…
This was my first time ordering from Immaculate Vegan although I have been aware of and visited the website on numerous occasions.
I had to return the item I ordered but the whole process from initial order to return is very efficient. I would definitely use again and hope to order soon!
26 January 2026
Reply from Immaculate Vegan
Hi there 💛
Thank you so much for giving us a try 😊
Even though the boots were returned, we’re really pleased to hear the whole process felt smooth and efficient from start to finish 💚
We truly appreciate your support and look forward to seeing you shopping with Immaculate Vegan again soon 🌱
A great company
20 January 2026
Reply from Immaculate Vegan
Hi Louise 💛
Thank you for your kind words, we really appreciate it 😊
We hope you’re enjoying your new pieces and look forward to seeing you shopping with Immaculate Vegan again soon 🌱
What I love about browsing Immaculate…
What I love about browsing Immaculate Vegan’s stylish and carefully curated range is that when you find something you like you don’t find you can’t have it because it’s unvegan.
20 January 2026
Reply from Immaculate Vegan
Hi Ade 💛
Thank you for putting this so perfectly.
We love that you can browse our range knowing everything is fully vegan, with no second guessing needed 😊
We hope you’re enjoying your new pieces and look forward to seeing you shopping with Immaculate Vegan again soon 🌱
A M A Z I N G shoes
Great shoes! Beautiful ones!
I helped my partner buy his first V.GAN shoes, and now I want to buy my own pair!
21 January 2026
Reply from Immaculate Vegan
Hi Fatima 💛
We love this 😊 So happy to hear you both are loving the V.GAN shoes. Helping your partner choose his first pair makes it even more special 💚
We look forward to seeing you shopping with Immaculate Vegan again soon for your own pair 🌱
High-end vegan leather bags :)
I have been looking for better quality vegan leather bags ever since going vegan and IMMACULATE VEGAN helped me locate the most satisfyingly beautiful vegan leather products. Thank you! These will help me convince others to buy cruelty free as well <3
15 January 2026
Reply from Immaculate Vegan
Hi Ashly 💛
Thank you so much for your thoughtful words 😊 We’re so glad you found the high quality vegan bags you were looking for, and that they feel as beautiful as they deserve to be 💚
It means a lot that you’re sharing cruelty free choices with others too.
We look forward to seeing you shopping with Immaculate Vegan again soon 🌱
Reply from Immaculate Vegan
Hi Sarah 💛
Thank you so much 😊 We’re really pleased to hear you love the shirt and that the quality and fit are just right 💚
We look forward to seeing you shopping with Immaculate Vegan again soon 🌱
From ordering to delivery very fast and…
From ordering to delivery very fast and professional customer service. Had few things to be resolved and felt great to be reassured by team about questions I had. Quality of boots is great . Very comfortable, apple 🍎 leather appears like “ real one”. Get many complements on this item .
30 January 2026
Unprompted review
Reply from Immaculate Vegan
Many thanks Jolanta. Much appreciated
I haven’t received my refund on the…
I haven’t received my refund on the boots I sent back.
6 January 2026
Reply from Immaculate Vegan
Hi Jem,
Thank you for your review, and I’m sorry for the delay you experienced with your refund.
We can confirm that your return was delivered to the brand’s warehouse on January 21st and, once the item was received and checked by them, your refund has now been fully processed.
As a marketplace working directly with independent brands, refunds are issued once a return has been logged and inspected by the brand, which in this case took longer than expected as they process returns in batches. That said, we completely understand how frustrating this wait would have been, and we’re very sorry for the inconvenience caused.
Thank you for your patience, and please don’t hesitate to contact us if you have any further questions.
Kind regards,
Disappointed with the boots
Disappointed with the boots, they looked and felt plastic, really hard material. Sent them back and had to send two emails chasing a refund.
I am disappointed to be writing this review as I really wanted to like them and the company
5 January 2026
Reply from Immaculate Vegan
Hi Caroline,
Thank you for taking the time to leave your feedback. We are sorry to hear that the boots were not right for you and that the material did not meet your expectations.
We would also like to apologise for the delay you experienced while waiting for your refund. As soon as the brand confirmed receipt of the returned item, the refund was processed, and this was completed two days ago. We are sorry this was not resolved more quickly.
Your feedback is important to us and helps us improve both our product information and customer experience. If you ever wish to shop with us again and would like help choosing a different style or material, our team would be more than happy to assist.
Kind regards,
Immaculate Vegan Team
Great service
Great service, quick delivery. One pair of boots fit well, the other I had to return. Returns process quick and easy.
31 December 2025
Prompt delivery
Prompt delivery, well packaged nice product not extortionately priced
31 December 2025
Lovely boots fit true to size
Lovely boots fit true to size. Theyre comfortable and stylish. Im delighted with them.
2 January 2026
boots are good quality and comfortable
boots are good quality and comfortable. look classy.
30 December 2025
Great website, great ethic.
Great website with loads of choice and I found exactly what I was looking for. I love the fact that I can buy quality, ethical, vegan products. I love this website.
30 December 2025
Good experience
Good experience. My boots arrived fast and were conform to the pictures and description. Size perfect. I recommend.
29 December 2025
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