Ideal Mortgage Advisers Reviews 

571
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for providing clear guidance, efficient communication, and professional support throughout the entire mortgage journey. People note that advisors are exceptionally responsive, ensuring that every question is answered promptly and complex financial situations are handled with great care and ease. Though some customers noted occasional stress caused by external third-party delays, reviewers emphasized that the team stepped in proactively to keep things on track. Consumers truly appreciate this dedicated and reassuring approach, making many repeat clients eager to return for future property purchases and renewals.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, professionalism,... See more

Service

Reviewers mention positive feedback about service, highlighting top-notch support and effortless mortgage... See more

Customer service

Consumers find customer service to be positive and exceptionally helpful throughout the entire mortgage... See more

Response time

People report positive experiences with response time, highlighting super speedy replies and prompt... See more

User experience

Reviewers highlight positive aspects of user experience, describing the process as effortless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brian was my advisor and he was absolutely amazing. Mind you the process started way before I even found my house. He was patient, professional, understanding, helpful. Thats just barely explaining ho... See more

Rated 5 out of 5 stars

Andrew O'Neill has helped us on many remortgages and is always incredibly helpful, efficient and goes above and beyond. Even with complex situations he is patient and calms and we highly value his exp... See more

Rated 5 out of 5 stars

We used Alex as our mortgage advisor for our first home and he was super helpful all the way through the process. He answered many questions which were not even directly related to the mortgage proces... See more

Rated 5 out of 5 stars

Used Ideal Mortgage Advisers for our first mortgage and remortgage 5 years later. Truly great service, very helpful and informative throughout the whole process. Richard has been great for us and we w... See more


Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

Ideal Mortgage Advisers are six experienced mortgage & protection brokers who jointly have over 60 years of experience. We are based in sunny Bristol, but have customers from all over the UK. Give us a call to see how we can help you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

571 reviews

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5.0

All reviews

(571)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alex was brilliant

Alex was brilliant. Very quick to respond to emails and kept a close eye on progress right through to completion. I would definitely use Ideal again

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Brilliant service!
We are very grateful to Alex @ Ideal Mortgage Advisers for all his wonderful and efficient handling of buying our property. He always kept us informed. He diligently dealt with our solicitors too and was always kind and clear in all the communications he sent us. I would recommend them to anyone buying a property.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

100% would recommend to anyone!

Andrew was absolutely incredible for us! We couldn't have asked for more and he was always there to help us whenever we needed it - it made the process so much easier for us and gave us so much great advice throughout the buying process!

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Brian is fantastic

Brian at Ideal was fantastic, very calm and honest throughout the whole purchase process. He was excellent at translating all the complex terminology into the key facts to consider. His friendly and confident manner gave me the confidence and information to make what I believe to be the best choice for my situation when handling the mortgage company as well as sharing his wealth of experience of the processes involved in property purchasing to provider perspective and reassurance during stressful moments. I cannot recomend more strongly.

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Alex was really helpful working through…

Alex was really helpful working through multiple options to give us the best deal on a dream house. Could not fault his professionalism over many months, always on hand to advise, quick responses and without his help we would have missed out on this opportunity. Would highly recommend.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Let to buy - excellent

Brian was excellent throughout with a complicated let to buy scenario. Answered all our many queries with expertise and patience. Kept us well informed and got us the best deal possible as rates were changing over time. Would highly recommend.

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Brian was fantastic with my mortgage. I was initially thinking of sorting the mortgage on my own, but I am very glad I chose to use this mortgage advisor. Brian was always on the ball with current rates and gave very useful advice with my mortgage strategy. He will also help me when my house needs re-mortgaging when the current deal expires. Highly recommend.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding experience

The experience Brian and his team deliver are second to none. I have used Ideal Mortgage Advisors on multiple occasions, they are professional, friendly and highly competent. They have a great attitude, communications are fast and they help resolve difficult and complex problems. Ideal Mortgage Advisors really go above and beyond and I couldn't recommend them enough.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Mortgage Advice

I’m very happy to recommend Rhys Weaver at Ideal Mortgage Advisers, especially if you’re looking for a mortgage highly tailored to your needs. He provided exceptional service and always seemed willing to go the extra mile. Getting the right mortgage at a fair interest rate can be challenging and Rhys met all our needs and provided clear and timely answers to all our questions. We are unlikely to need another mortgage in the future but, if we do, we wouldn’t hesitate to contact Rhys at Ideal Mortgage Advisers again.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

We are so happy to have been…

We are so happy to have been recommended Ideal Mortgage Advisors. Andrew has been so helpful and patient with all our questions and demands! It's a real weight off to hand over all the work of switching your mortgage to a trusted expert. Highly recommend.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Brian for PM

Our experience with Brian has been nothing short of 5*. He took the pressure out of the situation, was dedicated to helping our family and honoured his word when returning emails/calls.

Through regular check-ins, he was able to direct us to any market rate changes and quickly adjusted any offers to ensure that we were always getting best value for money. His recommendations and suggestions were informed, professional and honest.

Genuinely, there needs to be a Brian in every company.

Thank you,
Asim, Mehri & our little family

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Exemplary service

Andrew was extremely knowledgable, helpful, and approachable and made my first mortgage experience as painless as possible. He understood the background to my relatively complicated situation and gave personalised advice. I felt reassured throughout. I will definitely continue to use this company for subsequent remortgages.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Another great experience

We tracked David down to IMA having previously used his services at Which? and found him and helpful and knowledgeable as ever. He provided helpful and straightforward advice and cut through a complex situation to get us sorted with exactly what we needed, quickly and painlessly! Wouldn't hesitate to recommend.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Andrew was brilliant and extremely…

Andrew was brilliant and extremely helpful . He managed to arrange our mortgage in super quick time and kept us informed at every step. Could not fault him . Speak again for renewal time !

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Alex!

I had the pleasure of working with Alex and I cannot recommend him highly enough. Throughout the entire mortgage process, he was incredibly helpful, responsive, and extremely knowledgeable. Alex took the time to answer all my questions and guide me every step of the way. His expertise certainly made a stressful experience much easier. Thanks again Alex for your help and support!

18 October 2024
Unprompted review

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