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ilumiti Reviews 589

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TrustScore 5 out of 5

5.0

Financial Planner
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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the clear explanations and the knowledgeable advice received, which helped them understand complex financial matters and make informed decisions.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the knowledge and... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From day one meeting my advisor I could tell he understood my financial life plan and he never deviated from putting this plan into action in order to achieve my goals. Just a wonderful service, such... See more

Rated 5 out of 5 stars

The whole process from first contacting ilumiti to the meeting with Andy, our financial adviser, was second to none. Both Anastasia and Andy were very helpful and friendly. There was a lot of informat... See more

Rated 5 out of 5 stars

The consultant, Andy, described concisely all the factors which need to be taken into account when trying to make a decision on the PIE offer. Any questions which I had during this process, he was abl... See more

Rated 5 out of 5 stars

Andy was knowledgeable, well informed and skilled at engaging in 2-way conversation with me. The generalities of a PIE as well as my own situation were amply covered and the decision my wife and I hav... See more

Company details

  1. Financial Planner
  2. Financial Consultant

Written by the company

We’re refreshingly friendly and caring money experts in employee benefits, work pension schemes and personal financial planning. And we’re here to offer you greater prosperity through financial clarity. By financial clarity, we mean that we inspire people to optimise their financial future by helping them clearly understand what’s achievable – and then enabling them to achieve it. From the lightbulb moment of clarity understanding what is financially possible, to long term clarity about how to fuel and realise your dreams, goals and ambitions to the max. All delivered through crystal clear advice, understanding, communication and clever technology. And delivered by friendly professionals who are genuinely caring, highly collaborative and relentlessly focussed in their efforts to bring added value into your life. If you are looking to make employee rewards more rewarding, retirement options less hard work and personal wealth planning a richer experience, you are talking to the right people. Why not join the growing number of professional and personal clients turning to us for prosperity through clarity.

Contact info

5.0

Excellent

TrustScore 5 out of 5

589 reviews

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Rated 5 out of 5 stars

We recommend Ilumiti, highly..

Ilumiti have helped us with pensions advice and given clear and understandable explanations to our questions. Ilumiti have managed our pensions for a few years now and their service has been excellent and their availability has been good.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Thank you from Intelex UK

Friendly, helpful, and extremely knowledgeable – nothing is ever too much trouble for the team at ilumiti. They made the managing pension and employee benefits so easy and stress‑free.
A special thank you to Steve McCarthy and Jade Lyons – you genuinely made my life so much easier. Highly recommend!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Relaxed & very informative

Andy was very knowledgeable & gave great advice. I had already made up my mind on what decision to make. Andy answered all my questions in a very relaxed manner & gave me great insight on how my pensions look for the future.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional advice with a personal touch

I moved to Ilumiti after an initial consultation and have been really impressed with the service. I’ll admit I’m quite a tricky customer — risk-averse and usually inclined to stick with what I know when it comes to finances. My partner, on the other hand, isn’t particularly financially minded.

Our advisor, Jack Saunders, did a great job of tailoring his explanations so they worked for both of us. He took the time to reassure me while making everything clear and accessible for my partner, which we really appreciated. At no point did we feel any pressure to move our investments across, which made the decision feel comfortable and well considered.

I’d highly recommend Ilumiti for their personal approach, clear communication and responsiveness. A very positive experience so far.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

For wealth management Ilumiti are gravy!

From day one meeting my advisor I could tell he understood my financial life plan and he never deviated from putting this plan into action in order to achieve my goals. Just a wonderful service, such focus, and genuinely feel like Ilumiti staff care. Do yourself a favour and look them up, it's life changing!

24 February 2026
Unprompted review

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