Ikiru People Reviews 919

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Such a friendly and helpful team. The few times I've needed support, they've always been quick to come to my rescue. The recruitment software is perfect for us; it's updated regularly and very easy to... See more

Company replied

Rated 5 out of 5 stars

I have been using Ikiru's Infinity software for my start up recruitment business for a year now. Product is great, training is excellent, and most importantly when you have a query they always have... See more

Company replied

Rated 5 out of 5 stars

We use Infinity and I have to say that whenever there is a problem, customer support are very good at resolving it. Take today. My email app stopped working, so I emailed in to ask about it. Support j... See more

Company replied

Rated 5 out of 5 stars

Fast response. Actually understand the issue and look at the specifics of it. Fast solution or they look into it and come back promptly. Would recommend!

Company replied

Company details

  1. Recruitment Service
  2. Applicant Tracking System
  3. Software Company

Written by the company

Ikiru People, the global business behind the renowned brands of Dillistone FileFinder, Talentis, ISV.Online & Voyager Software - Infinity and Mid-office


Contact info


4.9

Excellent

TrustScore 5 out of 5

919 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast response

Fast response. Actually understand the issue and look at the specifics of it. Fast solution or they look into it and come back promptly. Would recommend!

18 February 2026
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Reply from Ikiru People

Thank you for sharing your experience Selin. We're pleased we could help and appreciate you taking the time to leave the review!

Rated 5 out of 5 stars

Amazing support

The first time i actually had my query resolved. It was quick and did not require any time or struggle for me , really happy with the support i got for today.

13 February 2026
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Reply from Ikiru People

Thanks for taking the time to leave a review AG. We do appreciate it!

Rated 5 out of 5 stars

Great customer support

Ikiru People is very good at looking after their customers.

23 January 2026
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Reply from Ikiru People

Thank you Beata. That's certainly what we're always aiming to do.

Rated 4 out of 5 stars

Good service

Helpful and good service

16 January 2026
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Reply from Ikiru People

Thank you for taking the time to leave a review Karen. It's appreciated!

Rated 5 out of 5 stars

Quick and clear communication

Tim is always quick and efficient at identifying the problem and providing a clear explanation that helps me to understand what is required to rectify it.

14 January 2026
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Reply from Ikiru People

Thank you for sharing your experience Paul. We appreciate it!

Rated 5 out of 5 stars

Easy to reach

Easy to reach - figured out my issue in less than a minute

9 December 2025
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Reply from Ikiru People

Thanks for the review and great feedback Mike. We appreciate it!

Rated 5 out of 5 stars

Fantastic Support

Always provide brilliant support, quick and easy to follow. Thanks team for all your help!

6 November 2025
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Reply from Ikiru People

You're very welcome Emma! And our thanks to you for sharing your review!

Rated 5 out of 5 stars

First Class Support

I reported an issue which was resolved in record time and had me back working before I had time to get back to my desk with a cup of coffee.
As ever, well done guys!

5 November 2025
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Reply from Ikiru People

Thank you Terry!

Rated 5 out of 5 stars

Responsive

Responsive, solved my problem quickly.

23 October 2025
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Reply from Ikiru People

Thanks for sharing Ben! We do appreciate it.

Rated 5 out of 5 stars

Stuart Smith is amazing with his…

Stuart Smith is amazing with his support!

22 October 2025
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Reply from Ikiru People

Thank you for your review John - and for such positive feedback. We've passed this on internally too!

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