iHoverboard.co.uk Reviews 

I ordered a hoverboard online for my grandaughter for her birthday
Ordering was easy but
I had a problem using the discount code nevertheless customer services were excellent at getting the matter resolved
Quick to respond and quick to resolve
Great service greatly appreciate
Delivery expected today well in time for her birthday
I’m sure I’m going to have one happy girl on her birthday

The Hoverboard that I bought for my son‘s birthday stopped working after 2 1/2 months of use they asked us to borrow or buy a multimeter to test it ourselves so they could see what was wrong with it after multiple emails and then not answering the calls anymore they have now offered us a battery and £20 as a goodwill gesture after six weeks of trying to get this sorted out £318 is what we spent for a piece of junk which I do not even have the decency to take back and replace or fix themselves.
Just be careful because they will not refund your money

Great product and really fast delivery coming in 2 days . Excellent costumer service really helpful and friendly. Definitely will buy again!

We purchased a walking pad due to the excellent reviews, which I now think are paid reviewers as I can’t see why two products would have exactly the same error. The tracking on the walking pad moved over to left hand side within one minute of using the pad, causing the tracking to shred. It is insanely noisy, so how anyone has used the pad whilst people in the household are asleep, I do not know. I have requested a full refund including the £10 extra I had to pay for delivery of the second pad, so I can buy a product elsewhere that actually works. I do not think the refund process will be simple. We now have two large useless items taking up room in our house

I bought a hoverboard for my 8 year old daughter and it is literally her favourite toy! She absolutely loves it! It is great quality and very sturdy. I experienced fast delivery and great customer care throughout ,y experience with the company !

Tried to order a walking pad. Full amount was taken from my bank account yet based on the order page, i still have not paid and I received no order confirmation. My money is gone, and my order does not seem to exist!
Update 12/12/2025 - I just received an email from iHoverboard offering a free gift if I delete this review. Just wow.

Easy to order, very sturdy compact treadmill, great price and free delivery arrived early

Absolutely fantastic service great product customer service is outstanding definitely would recommend purchasing from these definitely will be purchasing in the future.

Delivery was fast, item is extremely good value for money. Quality product would definitely recommend.

The remote control is cool as she doesn’t have to bend down all the time to start and off it, the charging point is also good, she enjoys her ride even though she is still learning , love going on it everyday, thank you ☺️

I bought this hoverboard for my daughter who is 8, she is absolutely inlove with it!!! It's very study, top quality, lights & connects to Bluetooth for music. So easy to set up & use straight away...She is happily guiding up & down the living room & controls it very well!! We so happy...highly recommend 10/10 great purchase well worth the money

Very good company would recommend very helpful too

I would strongly advise anyone to avoid ordering from iHoverboard. My experience has been nothing but disappointing from start to finish.

I purchased a product as a birthday gift for my child, and the entire process was stressful and frustrating. When problems arose, instead of offering a genuine solution, the company hid behind rigid “policies” and offered nothing of real value to resolve the situation. Their so-called “compensation” was a small discount code — essentially a tactic to make me spend even more money with them, rather than putting right what had gone wrong.

When I explained the impact this had, especially as it was meant for a special occasion, the responses I received felt dismissive and robotic. There was no real care, no flexibility, and no effort to go the extra mile for a customer. The impression I got was that once they have your money, any issues afterwards are treated as your problem, not theirs.

If a company wants loyal customers, they should stand behind their products and services — not offer petty discount codes as a “solution.” As a result, I won’t be returning, I won’t be recommending them, and I’ll make sure others are aware before making the same mistake I did.

There are plenty of other reputable retailers out there — do yourself a favour and shop elsewhere.

YOU CANT CONTACT THIS COMPANY AND THEY SEND GENERIC REPLIES

Great service great item highly recommend

Always dubious ordering from a company I've never heard of but no need to worry, customer service is great, always emailing me to say where the delivery is at, bike arrived in 3 days, so easy to set up and once charged battery I was up and running. Such a fantastic little bike, I know use it for work, small shop trips, pub trips and general clear my head trips. It's such good fun, yes it only has one gear but you can ghost pedal this bike which keeps up the speed, and its nippy! Very pleased with my purchase and the way the order was processed so quickly. I would definitely order from ihover again. Everyone should have one of these bikes! This is my true and honest review from sunny Essex.

Great and fast delivery of scooter, when we had some issues with the scooter customer service was brilliant and very helpful and went above and beyond to help out. They sent replacement parts for us to fix.. great service will defo recommend and order from them again in the future

Great bike, very sturdy and well made. Both fun and practical. Fits easily in car boot. Sales and support staff are friendly, knowledgeable, and respectful.

I purchased a walking machine and have experienced issues from the moment I opened it. The walking belt is visibly damaged, and the machine makes unusual noises both when in use and when pressing the stop button. I have provided clear photos and videos as evidence, and I have been trying to resolve this since the day it was delivered.

Instead of addressing the fault, I was asked irrelevant questions about my weight and height and told I hadn’t supplied information—despite the full email trail proving otherwise. To then be offered only a £20 refund is insulting and completely unacceptable.

This is appalling service, and as the issue has not been resolved, I will now be taking the matter further.

Excellent service from ihoverboard their prices are great and the iscooter which i purchased is very good quality.
I highly recommend us this company for there speedy services aswell.