Recently bought all weather mats for a Tesla M32022, have to say I am impressed, they fit very well, on the bonus side it came with 1 frunk and 2 trunk mats. So far so good, the material seems stur... See more
Company replied

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Recently bought all weather mats for a Tesla M32022, have to say I am impressed, they fit very well, on the bonus side it came with 1 frunk and 2 trunk mats. So far so good, the material seems stur... See more
Company replied
I have ordered some premium winter mats for my Tesla model 3 highland and I received an incomplete package . Even tho it is advertised that you get mats for the cabin , frunk and 2 x boot I just recie... See more
Company replied
I am writing this to warn other customers about the extremely unprofessional and dangerous service at iHero in Sct Mathias Centret, Viborg. I had the back glass of my iPhone 14 Pro Max repl... See more
Company replied
Very quick and reliable. I ordered not ling before xmas and the order arrived on time. Very helpful customer service! Thanks!
Company replied
Written by the company
Hos iHero har vi siden 2013 hjulpet tusindvis af kunder med at finde spændende produkter online. Vores mål er enkelt: at gøre online shopping nem, tryg og inspirerende.
Vi udvælger produkter med fokus på varer, der skiller sig ud – produkter du ikke nødvendigvis finder i det lokale supermarked. Sortimentet spænder bredt, fordi vi ønsker at tilbyde noget til mange forskellige behov, og fordi vi altid er på udkig efter nye og spændende produkter til vores kunder.
Hurtig levering fra Silkeborg
Alle ordrer pakkes og sendes direkte fra vores eget lager i Silkeborg, så du slipper for lange leveringstider fra udlandet.
Unikt sortiment
Vi elsker at finde produkter, der skiller sig ud. Derfor arbejder vi konstant på at udvide sortimentet med spændende varer, du ikke ser alle steder.
Personlig kundeservice
Når du kontakter os, taler du med rigtige mennesker fra vores kontor i Silkeborg – ikke en chatbot eller et callcenter i udlandet.
Når du handler hos iHero, handler du med en dansk virksomhed. Alle varer sendes fra vores eget lager i Silkeborg, hvor vores kundeservice også sidder til daglig.
Det betyder, at vores team faktisk kender produkterne på hylderne. Har du spørgsmål til en vare eller din ordre, er hjælpen aldrig langt væk. Du kan altid kontakte os på telefon eller mail – vi står klar til at hjælpe.
For os er god service ikke bare en ambition, men en grundlæggende del af vores måde at drive virksomhed på.
iHero er bygget på en passion for teknik, gode produkter og ordentlig service. Virksomheden er stadig ejet og drevet af de oprindelige stiftere, og for os er iHero mere end bare en webshop – det er et livsværk.
Vi arbejder hver dag på at bygge en virksomhed med fokus på kvalitet, ansvarlighed og gode kundeoplevelser.
Tillid er noget, man skal gøre sig fortjent til. Derfor betyder vores kunders feedback utrolig meget for os.
Vi er stolte af vores Trustpilot-score på 4,0 baseret på mere end 8.100 anmeldelser. Det viser, at vi leverer gode oplevelser – og at vi altid gør vores bedste for at finde en løsning, hvis noget ikke lever op til forventningerne.
Vi er glade for, at du har fundet vej til iHero. Vores mål er at give dig en god oplevelse hele vejen – fra du lægger en vare i kurven, til den lander i din postkasse.
Har du spørgsmål eller brug for hjælp til at finde det rigtige produkt, er du altid velkommen til at kontakte os.
God shopping!
— Team iHero
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from iHero ApS
Er super glad for min elektriske neglefil, og den hurtige levering 5 stjerner herfra :-)

Reply from iHero ApS
Received my first order swiftly.
The Earphone had a malfunction.
I called hero and they offered to replace it. Excellent service

Reply from iHero ApS
The package came 2 weeks I ordered it. I payed a decent amount money to deliver it. Now I want to return it, and they ask 50 dkk for it.
Negative experience

Reply from iHero ApS
UPDATE: The shop is not sending me the refund of what I didn’t receive and the kundeservice does not even know that payment methods that they offer. I have exchanged around 50
Emails since because of the order not being sent and now because of the m
Invoice and they still don’t fix anything.
I don’t recommend shopping here AVOID IT IF YOU CAN.
Got charged for a full invoice when I just received 1/3 items and after 6 months. I received a partial order 2 months after I ordered.
I ordered a håndstovsuger, filter and an IPhone case on Nov. 4th 2023.
I requested to cancel the order in November 29th as I did not recive anything and it did not get cancelled.
I received the håndstovsuger 2 months after, I had no idea I would come. Did not receive the other items in the order.
NOW on April 29th 2024 I got charged for the full invoice.

Reply from iHero ApS

Reply from iHero ApS
ordered a cartv for apple carplay in October but still received nothing.
no communication and they offer no solution. also did not respond to the request to refund my money.
bad comapany!!!
I wish I was bought the original display for iPhone 7…
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