iHeartDogs.comReviews 

102
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including apparel and pet wellness items, and appreciate the variety available. Many people feel good about their purchases, knowing that the company is transparent about how it uses donated funds to help dogs in need. Ordering is described as easy, and the delivery service is generally fast and prompt, with customers receiving timely updates. However, some people mentioned issues with the delivery service, noting that items were not sent out promptly or that they would prefer a different shipper. A few other people also felt that contacting customer service about order issues was difficult, and some expressed a desire for new and exciting items.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the high quality and... See more

Quality

Customers had positive experiences with quality, consistently praising the high quality of items purchased,... See more

Order

Reviewers mention positive feedback about order, with many finding the ordering process easy and being... See more

Ethics

Customers consistently note positive experiences with ethics, often expressing satisfaction in knowing their... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the number of dog toys you offer and at a reasonable price. This allows me to buy them throughout the year to give to a few shelters at Christmas for the dogs who don't find a home for the holi... See more

Rated 5 out of 5 stars

I always feel better about spending the money I do at iHeartDogs because the company is so transparent about how it uses donated funds to feed and care for dogs. Spending in these tough economic con... See more

Rated 5 out of 5 stars

Ordering Items is Very Easyand I have been very Pleased with the Items that I have Ordered. I fully Support the Work That I Heart Dogs Does, Particularly saving ShelterDogs Lives by Transporting Them... See more

Rated 5 out of 5 stars

I Love buying from your company because it helps all the animals. You have great items for sale at great prices and I show everything off to everyone. I also give a lot off your items for holidays,... See more


Company details

  1. Pet Store

Written by the company

At iHeartDogs.com, we’re driven by a simple, powerful belief: Every Dog Matters. This philosophy is the heartbeat of our mission, propelling us to create a platform where dogs aren’t just celebrated, they are truly loved and cared for. This is not just an ideology, it’s our promise, our commitment to every single furry friend out there. The genesis of our journey lies in a remarkable bond between a man and a Siberian rescue, Splash. Our founder, Justin Palmer, wasn’t always the dog enthusiast he is today. His past was plagued by severe pet allergies that kept him at bay. Yet, love has the power to rewrite destinies. When he married a dog lover, his path took an unforeseen turn towards an incredible journey that began with the adoption of a 2-year-old Siberian Husky found as a stray in the mountains near their home. Overcoming apprehensions related to allergies, Justin and his wife made a brave decision to bring Splash home. This wasn’t just a step towards becoming dog parents; it marked their evolution into passionate champions for the welfare of every canine companion. From starting a humble Facebook page to launching the iHeartDogs.com platform, Splash’s inspiring story created ripples that touched millions of hearts. And in this journey, we didn’t just build a large community, we created a family of dog lovers committed to making a difference.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

102 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(102)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy

Love that whenever I buy something support is given to shelter dogs. Items purchased so far are of great quality. Delivery is prompt. I admire and respect what you do.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Although I am limited in what I can…

Although I am limited in what I can purchase I love the t-shirts I have and the items for the garden. I live in Bangkok so can’t order food or treats and now I have to pay taxes on the items I purchase. But like being able to donate to the various emergencies for helping dogs get a better life

23 June 2026
Unprompted review
Rated 5 out of 5 stars

I love the number of dog toys you offer…

I love the number of dog toys you offer and at a reasonable price. This allows me to buy them throughout the year to give to a few shelters at Christmas for the dogs who don't find a home for the holidays. What I would like for you to do is to find a different shipper to work with. Your shipping rates are really outrageous unlike any I have ever seen. Most merchandize I don't want because I am at an age in which one declutters and doesn't buy. That is why I prefer to donate to causes directly without buying anything. Also you need to provide the ability for one to cover transaction fees when donating directly without a purchase. Thank you for your time and consideration. Paula Jakovac

6 June 2026
Unprompted review
Rated 5 out of 5 stars

I ALSO HEART DOGS!

Ordering Items is Very Easyand I have been very Pleased with the Items that I have Ordered. I fully Support the Work That I Heart Dogs Does, Particularly saving ShelterDogs Lives by Transporting Them to a Location where they have a better chance of being Adopted and Living a Good and Loving Life!

28 June 2026
Unprompted review
Rated 5 out of 5 stars

I enjoy reading and seeing the…

I enjoy reading and seeing the articles. I don't always purchase items. I'm 81 and trying to clear out the things we really don't need any longer. If I see something that I could use as a gift for a family member, I do purchase. I just am trying to be careful with what I have. Thank you

5 June 2026
Unprompted review
Rated 5 out of 5 stars

I love the quality of the t-shirts…

I love the quality of the t-shirts offered and the art on them is awesome. The colors and variety are wonderful. I also appreciate the heads up on the flights to save animals by taking them to safer shelters so I can make a donation.

6 June 2026
Unprompted review
Rated 4 out of 5 stars

I LOVE everything about I Heart Dogs…

I LOVE everything about I Heart Dogs except the website ....specifically when I try to order things. I put it in the cart and it disappears. When I try to checkout I have problems getting the website to respond to my keyboard entries. I have many. many years of online shopping (20+) experience, so I know the problems does not originate with me.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Love This Site!

Not only do I love the articles from iHeartDogs, the merchandise sold is beautiful and the prices are reasonable. If you are a newsletter subscriber, you can also get amazing deals. But the best thing about it is that every purchase helps dogs as well. It's a definite win-win!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

8yo Bernese Mountain Dog with mobility issues

I have an 8 year old Bernese Mountain Dog who is starting to have some mobility issues . We have always given him hip & joint supplements as well as Omega 3’s. A year ago he started getting lipomas so I started him on the Bone Broth Mushroom powder and they have gotten smaller . With the increasing mobility issues we started him on the CBD MUSHROOM CHEWS and they have really made a difference ! He gets up and down with less struggle now and runs and hops like a pup! I signed up for auto ship so we don’t run out! (Free shipping would be nice but the products are worth the money !)

1 June 2026
Unprompted review
Rated 5 out of 5 stars

I love this website!

I love this website!! I live in Canada and I wish you had your program here as well. I am a dog lover, and I purchase as many blankets as I can afford so that you give an equal amount to shelter dogs, I give my blankets to the shelters here as well. The clothes and products are great quality and really affordable. It's a wonderful concept for a company and I try to support as much as I can!!

1 March 2026
Unprompted review

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