ihateironing Reviews 

Bad service. They tried to overcharge me by pricing items incorrectly even though the material was the same for all sweaters. I also left a note and called to make sure the trousers i sent to dry clean were ironed with a front crease. Guess what, they didn’t iron as I requested. Every time the same story, this happened 3 times. Go with someone else

Speedy, efficient

Customer service is very prompt and accommodating.

Fantastic service! Super quick, reliable and great job done. I now always use this service!

A* experience and very convenient!

Excellent dry cleaning, washing and repair service. I'm always shocked by how quickly they can collect and deliver, and the service is very seamless. I love that I can book collections by replying by text and they deal with requests very intuitively.
Had many items dry cleaned and recently had a few zips repaired which was great. Would love to see an electric/zero carbon delivery option

Excellent service. On time and friendly

Great service and reasonable price. Have used around 10x now and highly recommend.

I had an absolutely wonderful experience and couldn’t be more pleased with the quality of service. My suits were returned looking pristine, perfectly pressed, fresh, and truly like new. The care and attention to detail were evident in every piece.

In addition to my suits, I had several items laundered previously along with bedding, and everything came back impeccably clean, crisp, and beautifully finished. It’s clear this company takes great pride in its work.

What truly sets them apart, though, is the customer service. The team is professional, friendly, and genuinely committed to making sure every customer is satisfied. From start to finish, the experience was seamless and enjoyable.

I highly recommend their services to anyone looking for exceptional quality and care. I will definitely be returning!

Excellent and very reliable service. Good value too

A very reliable service provider. Punctual pick up and delivery. Quality service, clothes are clean washed and folded tidily. Will definitely come back next time.

UPDATE: After speaking with Jamie at their customer service team, returning the trainers for inspection by their operations manager, ihateironing accepted that the trainers did not need the standards necessary and were damaged, and agreed to a refund of the cleaning fee and half the value of the trainers. For this reason I’ve changed the review from 1* - 3* (the customer service post mishap I must say was actually worth 5*… credit where credit is due! Thanks Jamie)

I had a pair of trainers cleaned (specifically my favourite pair of trainers) and they have come back so much worse than when I sent them off!? They are ruined, and I don’t even know if I can find a new pair online as they are limited edition. GREAT!

I received an email trying to absolve them of responsibility if the colour fades because of the cleaning process and that they can t be liable. When I asked what method they planned on using g they said steaming and scrubbing where appropriate but professional shoe cleaning methods no washing machine. I OK’d it and in hindsight I should have said no at this point.

They’ve come back to me dark (not faded, actually stained), the suede has been scrubbed completely off in areas leaving them with bald spots. They look dirtier now than when I sent them off?

I am really upset - these were my favourite trainers that had a lot of sentimental value hence having them cleaned. I specifically told them that they were of high value and to be careful, and they haven’t ‘faded’ they’ve visibly damaged them and made them look 10x worse.

Gutted and will NEVER use these guys again. In all honesty I may even look into small claims court because the trainers are worth a lot of money, and I agreed to some colour fade not direct damage to them and them to overall look so much worse!

I don't hate ironing - as long as it's done by others. I use the ihateironing service for dry-cleaning, though it can also be used for laundry and other things as well. Items are collected, cleaned, pressed and returned 24 hours or so after collection (you can specify the date and hour of collection and return). It's a great time-saver. Where I live, the cleaning is done, excellently, by Southwark Dry Cleaning. ihateironing provides the website, ordering, helpful notifications and general co-ordination. The two (IHI and SDC) work seamlessly together; it is a very well thought-out system and very easy to use. Highly recommended.

Fantastic! I cannot believe how much effort they put into my laundry. My cat destroyed my whole wardrobe when he got shut in and needed the toilet. They took our clothes and transformed them. We have used this service for dry cleaning and consistently we get our clothes back in pristine condition. Thank you so much!

immediate responses to queries. extremely accommodating for quick pick up and deliveries, even on a bank holiday. would like pressing of bed linens to be a bit more crisp.

5 stars without question!

Always convenient (door-door), helpful, professional, responsive and on time.

Does what it says on the tin.

Very quick service and the ironing was amazing
Thanks will gladly recommend

Liars. Charged me before delivering and before sharing the invoice for confirmation as promised on their guidelines.

Arrived on time. Collected goods. returned on time. What more could you ask?