igitems Reviews 2,024

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 584 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, friendly, and dedicated, ensuring smooth transactions and addressing all questions. Many people highlight the excellent service, noting its speed, security, and overall efficiency, making the buying and selling process easy and transparent. The website is frequently commended for its user-friendliness, clear interface, and helpful information, which makes it accessible even for first-time users. However, some people were dissatisfied with certain sellers, reporting issues like accounts being resold or locked, leading to a loss of access. A few other people also felt that customer support did not adequately resolve disputes, often siding with sellers over buyers, and mentioned concerns about the website's system and withdrawal process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising their helpfulness, friendliness, and... See more

Service

People report positive experiences with service, often highlighting its speed, safety, and helpfulness.... See more

User experience

Customers generally report a positive user experience, highlighting the ease and speed of the buying and... See more

Product

Reviewers mention positive feedback about product, often highlighting accurate product details and timely... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and navigation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing experience. The seller was super helpful and responsive the entire time. He answered all my questions and made sure everything went smoothly. The account was exactly as described —... See more

Rated 5 out of 5 stars

It was my first time using this service and I couldn’t be happier. The person was extremely responsive, helpful, and patient throughout the entire process. They explained everything clearly, went abov... See more

Company replied

Rated 5 out of 5 stars

I’ve been selling on IGItems for a while and the experience has been smooth and transparent. Payments are always on time, listings are easy to manage, and support responds quickly when needed. The pla... See more

Company replied

Rated 5 out of 5 stars

Bought th17 maxed COC account for 300$. Delivered good product as I described, seems like a legit seller. I will update this review later, only concern is that the sellers number is connected to accou... See more


Company details

  1. e-Commerce Service

Written by the company

igitems is the ultimate global marketplace for gamers, offering verified accounts, in-game items, boosting services, currencies, and keys for Clash of Clans, Clash Royale, Brawl Stars, Pokémon Go, Mobile Legends, and beyond. Expect speedy transactions, reliable trading protection, and award-winning player-first support. Our reviews come down to one thing: delivering exactly what's promised, fast. Every listing on igitems includes detailed descriptions, so you know precisely what you're getting before you pay. And on the odd chance that something isn't right? We make it right, whether that’s a refund or a replacement. Easy. Thousands of players trust us as their go-to video game trading platform, and we hope you will too. Browse our reviews to see what sets us apart.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustworthy site

17 November 2025
Unprompted review
igitems logo

Reply from igitems

Thanks a lot for the review,

I’m happy you felt safe and satisfied with your purchase 🙏

Rated 5 out of 5 stars

top, all good!!!

16 November 2025
Unprompted review
igitems logo

Reply from igitems

Thank you, really glad everything was smooth and quick 😄
Wish you all the best & happy holidays!

Rated 5 out of 5 stars

Thankful and interested in descovering…

Thankful and interested in descovering more of this site and useful information

16 November 2025
Unprompted review
igitems logo

Reply from igitems

Thank you so much for the kind words 😊

I’m glad you’re enjoying the site, and if you ever need help or want recommendations, I’m right here to support you!

Rated 5 out of 5 stars

trustworthy and reliable

trustworthy and reliable, replies fast

6 November 2025
Unprompted review
igitems logo

Reply from igitems

Thank you for the trust and support!
If anything ever comes up, our team on LiveChat is always there for you!🛡️

Rated 5 out of 5 stars

awesome!!!!!

10 November 2025
Unprompted review
igitems logo

Reply from igitems

No, you're awesome! ;)

Thank you for your support!

Rated 5 out of 5 stars

Quick easy and affordable

Quick easy and affordable, highly recommend.

10 November 2025
Unprompted review
igitems logo

Reply from igitems

Thanks a ton, I’m glad the process was fast and affordable for you 😊 Enjoy your purchase!

Rated 5 out of 5 stars

Best website.

Igitems website is surprisingly very easy to use I applaud them.

10 November 2025
Unprompted review
igitems logo

Reply from igitems

Thank you, I’m really happy that you were satisfied with our platform. 🔥
If you ever need help or have questions, feel free to reach out anytime!

Rated 5 out of 5 stars

Patience is key

It was tough in the beginning but seller helped working it out

10 November 2025
Unprompted review
igitems logo

Reply from igitems

Thanks for your patience, I’m glad things got sorted.

If you had concerns with the delivery, don't hesitate to open a dispute. It'll ensure your funds are safe until the issue is fully resolved!💛

Rated 5 out of 5 stars

It was my first time using this service…

It was my first time using this service and I couldn’t be happier. The person was extremely responsive, helpful, and patient throughout the entire process. They explained everything clearly, went above and beyond to make sure I understood, and earned my full trust. I’d definitely recommend them to anyone looking for reliable and honest help. I’ll be coming back for sure!

9 November 2025
Unprompted review
igitems logo

Reply from igitems

Thank you for sharing your amazing experience!
I’m really happy We we had the chance to earn your trust 😊💯

Rated 5 out of 5 stars

Few unexpected issues but serious

The seller had a few unexpected issues, but he handled the situation well and followed through with my purchase. I recommend this reliable and trustworthy seller.

9 November 2025
Unprompted review
igitems logo

Reply from igitems

Thanks a lot for understanding. If anything ever comes up, you can always message me or open a dispute for support 🙏
Reporting these issues only makes it easier for us to help you resolve them!

Rated 1 out of 5 stars

They look trustable, but they are not

i thought it is the best site ever. but it is the worst...
i did few purcheses, it wen smoth and with really good services. but few days ago i made my last purchase, and right afterthat my account became unaccessable. fo wat they call (my safety) they blocked my account and forced me to reacctivate it by sending them a pic of my ID and of me. i didn't want to share my personal sensitive information with them, so i have no access to my account anymore,i can't even receive or refund the last time i purchased becouse the account is locked.

it may be normal for others, but for me it is unacceptable. it is supposed to be optional to give such sensitive information. but blocking my account after i made few trades, knowing they are holding me from some important info about my trades, to force me to send them my sensitive information.. it sounds creepy. i am never going back to that site

8 November 2025
Unprompted review
igitems logo

Reply from igitems

Hello!

Well, it seems like you need some clarification.

What you’re describing isn’t a trust issue, it’s the process of upgrading from a test user to a verified seller on our platform.
KYC verification is standard on all reliable marketplaces and a crucial security measure to ensure safe trading for everyone involved.

You haven’t explained how verifying users makes a platform untrustworthy. In fact, the opposite is true: requiring ID verification protects both buyers and sellers from fraud and account misuse.

The requirement to verify your identity before continuing to sell is clearly outlined in our ToS as well as our knowledge base articles, which are linked directly on the dashboard.

As a test user, you can upload a few offers and make your first sale, but continued trading requires verification.

You are, of course, free not to proceed, in that case, you simply lose access to trading features, but your account is not banned, contrary to what you implied.

In short, what you described as a “security risk” is actually a standard safety feature on every serious marketplace.
Given your views on such essential safeguards, I believe it’s best we don’t work together in the future.

I wish you all the best.

Rated 5 out of 5 stars

Good

This person is very respectful and genuinely dedicated. I paid him to upgrade the walls from level 15 to level 18, and he finished everything in just three days — really impressive work

9 November 2025
Unprompted review
igitems logo

Reply from igitems

Thank you, I’m happy the upgrade went well and quickly 💯

If you had any questions, don't hesitate to contact us on LiveChat!

Rated 5 out of 5 stars

thats its real

bery fast deliver and good help

7 November 2025
Unprompted review
igitems logo

Reply from igitems

Always good to hear when things go swiftly!

Thank you for your review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look