iGift Hampers Reviews 1,129

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I spend $229 for fruit basket and fresh flower with vase but received not even $10 worth of basket of fruit with banana and received small orchid. . so embarrassed that i send this to my kids educator... See more

Rated 1 out of 5 stars

@igiftHAMPERS l won’t ever be buying from your business again. Using Auspost for a perishable hamper and not taking responsibility for ensuring the recipient gets it on time or at all in this case is... See more

Rated 5 out of 5 stars

I have been 100% happy with igifts with the many times I have used this awesome business. In the past & currently I continue to shower my family. friends & co workers with gorgeous hampers full of gif... See more

Company replied

Rated 4 out of 5 stars

Finally parcel reached my recipient after a long wait . Anyways it was the delivery issues so it was nothing anyone could do. Overall happy that parcel arrived with all goods intact and nothing was da... See more

Company details

  1. Gift Basket Store
  2. Christmas Store
  3. Corporate Gift Supplier
  4. Florist
  5. Food Products Supplier
  6. Gift Shop

Written by the company

iGiftHampers® is an Australian gifting company which exclusively specializes in the creation and delivery of themed gift hampers for all occasions, milestones, holidays and celebrations. Our gourmet gift hampers can be given to friends, family, neighbors, clients, employees or colleagues to convey thanks, appreciation, well wishes, sympathy, condolences and more. FRUIT BASKETS The search for gift hampers Australia made with pride ends here. Shop Christmas gift hampers, birthday hampers, wedding hampers and other specialty boxed collections consisting of delicious delicacies. Fruit hampers are healthier and more all inclusive than candy packs, popcorn, boozy bouquets and junk food crates. Our goal here at iGiftFruitHampers is to demonstrate that the art of gift giving can be meaningful, heartfelt and healthful. Thoughtful family gifts, housewarming gifts and Christmas gifts, fruit baskets can be enjoyed by kids, teens and adults alike. Select a family-friendly fruit only hamper, add on a bottle of wine for the grown ups or include a bottle of champagne to arrange the perfect picnic hamper for mom and dad. By operating out of Sydney’s, our dedicated team is able to provide customers with the absolute finest farm fresh produce and products. We pride ourselves on our ability to create beautiful assortments which celebrate the diverse yields harvested seasonally by local farmers here in Australia. Every gift hamper features a curated mix of seasonal fruits, nuts and other tasty goodies all neatly packed into a wooden box topped with sliding lid. Slide the lid back to reveal all of the yumminess that awaits inside. We carefully tailor each individual medley according to the motif, theme, event or cause for celebration so to spread holiday cheer, impart comfort, render congratulatory messages or send sentimental greetings from the heart. Locally owned and operated, our Sydney-based gift boutique supports custom orders of all sizes. We go to great lengths to provide clients with customized gift solutions to be shipped or distributed onsite. Give customized gift hampers as corporate gifts, thank you gifts, employee appreciation gifts, real estate gifts at closings, welcome gifts for new hires or Christmas gifts for office personnel. They also make gorgeous wedding gifts, engagement gifts, birthday gifts, party favors and thinking of you gifts. We offer a variety of add ons which make customizing personalized arrangements incredibly easy. iGiftFruitHampers proudly services all areas of the Australian Capital Territory with free shipping (same day when available) and scheduled deliveries of edible arrangements. Our handmade fruit basket gift hampers can be shipped for free to homes and businesses throughout New South Wales, Brisbane, Queensland, Canberra, Melbourne and Victoria. Send Christmas hampers to coworkers, staff members or school administrators to show gratitude or have hampers shipped to Australian partners from overseas. That’s right. You don’t have to reside in Australia to order our gift hampers. We have served customers all over the world looking to have gourmet fruit hampers delivered to Aussie recipients.


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Wooden Box

I ordered a particular hamper because it was available in a wooden box and I wanted the recipient to keep the box as a memento. However, I was disappointed to hear that the hamper was delivered in a cardboard box. The company gave me a small credit on my account but was not prepared to actually refund the credit amount.

5 June 2022
Rated 3 out of 5 stars

Hi there

Hi, my client was happy with the basket however I paid extra for same day delivery on the Friday and it was not delivered until the Monday. I was quite disappointed as I paid the extra money for the same day.

2 June 2022
iGift Hampers logo

Reply from iGift Hampers

Hello

As per the shipping option you requested it stated there were no deliveries on that Friday due to reduced courier availability because of COVID.

SAME DAY SHIPPING Mon-Fri up to 30km from Sydney CBD. No deliveries on the 27th Friday available.

Rated 2 out of 5 stars

Delivery service was dissappointing not…

Delivery service was dissappointing not as expected. No picture sent as to how the gifthamper looks

30 May 2022
iGift Hampers logo

Reply from iGift Hampers

Hi Mae
We do not send photos and not sure many hamper companies do.

Please ask the recipient for a photo.

Rated 4 out of 5 stars

Delivery was a day later than…

Delivery was a day later than specified, but this was understandable with Covid delays and it worked out in my favor. I needed to change the delivery address last minute and managed to do so via the online chat function .
Overall, efficient and I was kept informed once the parcel was despatched , to delivery .

29 May 2022
Rated 1 out of 5 stars

Paid for express post and wasnt…

Paid for express post and wasnt notified of delay. Has now been 7 days since I paid for the plant which was meant for mums birthday and she has not received it.
Do not recommend anyone from interstate to purchase anything !! Tried to contact them but has automated service .Poor service

26 May 2022
iGift Hampers logo

Reply from iGift Hampers

We have looked into the order and it was sent to an outer area. We state clearly that these areas do take an extra day.
Please contact us via email if there is still an outstanding issue.

Rated 1 out of 5 stars

Paid for express delivery as I ordered…

Paid for express delivery as I ordered perishable items. Delivered 3 days later. Customer service very unhelpful when they do decide to respond.

25 May 2022
iGift Hampers logo

Reply from iGift Hampers

Hello

On checking your order you didn't select next day delivery or exact day delivery. You chose 1-3 business days.

the gift was delivered within that time frame. Please check your order.

Email us with any outstanding issues that we can help you with.

Rated 2 out of 5 stars

Not happy Jane

Whilst going through the ordering process on the igift website it asks for a delivery date. I asked for a delivery on a Thursday and the gift arrived on the Tuesday so why ask for a delivery date if you don't take any notice of it. The earlier than wanted delivery spoiled the surprise and given how expensive the gift packs are and the expensive delivery fee, I do not feel like ever ordering from igift again. There are other business that do the same thing. Very disappointed.

25 May 2022
iGift Hampers logo

Reply from iGift Hampers

It states on the product page this is a preferred delivery date and your choice during checkout will determine the delivery day. Some people wish to pay for express shipping and some prefer the free delivery.

Please check your order and email us with any outstanding issues. Due to covid there are also some delays so we always send earlier rather than later.

Rated 2 out of 5 stars

Surprise birthday gift hamper

Hi there, My mom received a gift hamper from family who live in the USA for her 94th birthday.
The hamper was beautifully packaged and presented and delivered as per tracking advice but the fruit was generally not very tasty. This included the winter melon, pineapple, grapes, blood orange, green kiwi. The small papaya was excellent. The avocado and gold kiwi fruit were nice. It was not a very generous hamper at all.
We did not want to let the sender know how poor the fruit in the hamper was as they would be very upset.
However we felt that the quality of the contents was overall very poor. It may be the time of year but then the choice of content should be considered and selected accordingly.
I have tried to contact the company but the voice mail directs you to their email chat which they do not seem to respond to.
The hamper was expensive and looked lovely but they are certainly not worth the money as most of the content was inedible.
A very disappointing gift hamper!

24 May 2022
Unprompted review
iGift Hampers logo

Reply from iGift Hampers

Hello
We have responded to all your emails and sorry but we don't know why your Mum didn't like the fruit.

Our fruit is all grade 1 and of exceptional quality.

Please maybe ask someone else to try the fruit to make sure your Mum hasn't got any issues with her taste buds.

You can also respond to the emails we have sent to you.

Rated 5 out of 5 stars

I sent an iGift Hamper fruit and native…

I sent an iGift Hamper fruit and native flower basket to my daughter in Australia. She received it on time and had nothing but kudos for the beautiful flowers and the overwhelming amount of fruit it the basket. Highly satisfied and will definitely order again from them.

18 May 2022
Rated 1 out of 5 stars

Ordered a fruit hamper on the 7th April…

Ordered a fruit hamper on the 7th April 22 1.56am paid express shipping was delivered on the 16th May 22 2.01pm so many emails not happy

16 May 2022
iGift Hampers logo

Reply from iGift Hampers

I have looked at your order and see the address was entered incorrectly. We made contact to confirm the address and there was a delay in hearing back from you with correct address.

once shipped it arrived within the expected time frame.

We hope the gift was enjoyed by the recipient.

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