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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality, freshness, and variety, often highlighting the pick 'n' mix options and unique items. The staff are consistently described as friendly, helpful, and going above and beyond for customers, contributing to excellent customer service. Orders are noted for their prompt delivery, secure packaging, and overall efficiency. However, some customers have reported issues with orders not arriving or experiencing significant delays. A few other people also felt that the customer service was poor, citing slow responses or unsatisfactory resolutions, and some reviewers expressed dissatisfaction with the attitude of certain staff members or moderators during live interactions.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and freshness of... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team, highlighting their... See more

Order

People report positive experiences with their orders. Many customers praise the prompt arrival and careful... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast delivery,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered from ifoodsuk on their website, whatnot & tik tok shop. I’ve never had an issue with their products, always comes very well packaged and shipped very quickly. Pick n mix always goes down... See more

Rated 5 out of 5 stars

Everyone needs to support this amazing business. I have been a customer for 3-4 years and I wouldn't shop anywhere else. Their Tiktok lives are always fun. Michelle and her staff always go above... See more

Rated 5 out of 5 stars

Discovered this business scrolling through TikTock, was intrigued and silently watched while the team here packed orders until Christmas sweets were released and placed my first order. The ordered arr... See more

Rated 5 out of 5 stars

Great company, have done a couple of orders, both arrived really quickly and product is great quality. I think the prices are really reasonable, pick and mix definitely cheaper than other companies... See more


Company details

  1. Food Products Supplier

Written by the company

www.ifoodsuk.com Your one stop shop for all your International Snacks & Treats!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

218 reviews

5-star
4-star
3-star
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1-star

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

The most outstanding food company out there

This company is the best the customer service is 5star. Every single member of staff that works for this company is amazing. The owner of this company is absolutely amazing nothing is ever to small or to big to help you with. The most outstanding customer service by far. The product is amazing there is always new products and world wide shipping you can’t beat that.

22 February 2023
Unprompted review
Rated 1 out of 5 stars

AVIOD SCAM

When trying to get in contact thought tik tok about an order the account just blocks you. It’s a shame as I was buying sweets for 9 year birthday but they never came unfortunately.

10 February 2023
Unprompted review
Rated 1 out of 5 stars

not impressed …

on receipt of 1 rather disappointing small box after spending over £50 , having ordered ordered @ 2 , as a Large box ! is truly debatable , i awaited a second package , nothing arrived , tried to make contact to be basically ignored for approx 2 weeks,, 4 weeks later i`m asked for photographic evidence of received goods :) which obviously i don`t or ho does have :) no measurements offered so basically their word against yours , after checking reviews if it works , great if it doesn't its a battle their customer service is not good , best pay on credit card to cover your own back really

22 November 2022
Unprompted review
Rated 5 out of 5 stars

Amazing!!!!

Very quick delivery. Items well packed. Very fresh sweets the best going! All round amazing service and brilliant company. Wouldnt order from anywhere else

17 January 2023
Unprompted review
Rated 5 out of 5 stars

Great service, highly recommend

Products packed perfectly and undamaged (despite dpd leaving,my parcel in the rain) sweets tested amazing and fresh. Speedy service as arrived quickly. Also emailed the owner about a query I had. Received reply less than 12 hours later (overnight) would definitely recommend buying from here. Also you can watch some orders being packed on titok. Great service all round.

7 January 2023
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company, would not buy my items from anywhere else. I can not rate Michelle, her team and the company highly enough. Items are always well packaged, customer service is spot on and the delivery is always so quick. Please give this family business a go, I promise you will not regret it.

20 December 2022
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

Michelle and the team are amazing! Nothing is ever too much, replied to enquiries and requests in no time and went above and beyond to cater for my needs. Highly recommend and delivery is VERY quick with DPD ⭐️⭐️⭐️⭐️⭐️

14 December 2022
Unprompted review
Rated 5 out of 5 stars

I’ve ordered twice from here🥰

I’ve ordered twice from here. I’m in Florida. Packages came quickly, in great shape and 100% correct. Products are wonderful. The ifoodsuk staff are fabulous. Will definitely order again and again!!

12 November 2022
Unprompted review
Rated 5 out of 5 stars

Ordered many times and never had a…

Ordered many times and never had a problem. Items well packaged. Some delay on one order but that was down to the courier. I would always recommend Ifoodsuk. Keep up the good work guys.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a few times from Michelle

Ordered a few times from Michelle, always arrived super fast, amazingly packed and the products are beautiful. Massive selection online, and so much to choose from! Very happy 😍

17 November 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding Business

Have ordered 3 times. Each time the orders arrived promptly. Packaged very well and the items ordered were outstanding. Cant recommend enough.
Will be using again :-)

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous

Came across iFoodsUK on TikTok. Ordered a few times, quick delivery and large selection of products. Fabulous company.

6 October 2022
Unprompted review
Rated 5 out of 5 stars

Placed my first order on the weekend…

Placed my first order on the weekend was delivered Wednesday, exceptional service and the quality is great!! Watched on tik tok live and loved the motivation from the team. Please support this great company! You will not be disappointed.

22 October 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

I have ordered from Ifoods several times and also visited their shop. Always so polite and no question or problem is too much.

15 October 2022
Unprompted review
Rated 5 out of 5 stars

I discovered Michelle and her team on…

I discovered Michelle and her team on tik tok I’ve ordered twice in three days and wow the delivery was so quick. The products were wrapped so well will definitely be ordering again. I now watch the lives daily it gives you a feel good vibe absolutely love this team keep up the good work guys xxx

27 September 2022
Unprompted review
Rated 1 out of 5 stars

Not the best experience

Not the best experience. After watching on tik tok I placed an order to the US. I ordered 5 items but never got a receipt, but my card was charged. When my package arrived it had 1 small bag of chips in a badly damaged box. It was crushed so badly that the chip bag was open. I threw them out. So $21.00 completely wasted. Bummer.

15 September 2022
Unprompted review
Rated 5 out of 5 stars

Had 2 orders from this company first…

Had 2 orders from this company first class service and after doing my research defo very competitive priced but a wider selection available, really wouldn't shop anywhere else for worldwide snacks and treats
Thanks guys

26 August 2022
Unprompted review

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