Had my flight covered with ifdelayed, had it canceled by KLM due to covid restriction, could use the voucher due to restriction and now, after one year, i've been told by ifdelayed that they won't eve... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ifdelayed took our flight delay case to court (with the promise it was completely safe for us), and lost it. Then Ifdelayed went bust. We now have had to pay the airline their court fees (nearly 1... See more
Didn't believe that it would work in first place but thought that since I am not paying any fee to get started wouldn't hurt to try. The process went amazingly fast, nobody asked me to share any weird... See more
IfDelayed just successfully closed our case (group of 4 passengers) about a delayed flight with Norwegian. We received full compensation. Initially Norwegian refused to pay anything. IfDelayed su... See more
Company details
Information provided by various external sources
Few passengers are aware of their consumer rights protected under Regulation (EC) 261/2004 and many lack the will or legal knowledge to go through with a claim. The compensation depends on the length of the flight but also how many hours the flight was delayed and varies between €250-600 per passenger. You are entitled to flight delay compensation in accordance with the regulation when you flew with an EU Airline that took off or landed within the EU. The regulation is also applicable when you flew with a Non-EU Airline that departed from within the EU. The time limit for claims regarding cancelled, delayed or overbooked flights is determined by the national laws of each EU member state and is usually between 3-10 years
Contact info
Kungsgatan 28 3 fl, 111 35 Stockholm, Stockholm, Sweden
- +46 200 883 883
- contact@ifdelayed.com
- ifdelayed.com
Trustpilot. Your friendly service!
Very helpful, trustable and super realiable service. It’s very seldom that you find a great service as this nowadays. 👍🏻👍🏻👍🏻👍🏻👍🏻
29 March 2018
Unprompted review
Reliable travel consult
Efficient and accommodating, they are quick to respond to queries. A reliable travel concerns consult.
26 March 2018
Unprompted review
Ifdelayed won against Novair and paid us promptly.
Novair refused to pay compensation after leaving us stranded overnight in Greece. Ifdelayed promptly took them to court and won. The money just appeared in our account, no hassle at all. Recommended.
19 March 2018
Unprompted review
Amazing customer service!
Amazing customer service!! They helped me with everything and explained everything very well in my 2 different cases. I got the maximum amount of money both times for my delayed flights. Will recommend Ifdelayed to my friends and family.
19 March 2018
Unprompted review
Good service
I used Ifdelayed after my family was stranded on a small airport in South France. They handled everything smoothly and even sued in court. In the end I got all the money I was supposed to get..
15 March 2018
Unprompted review
Just awesome!
Super easy to use, professional service and money I never would have gotten without Idelayed.
15 March 2018
Unprompted review
I had a delayed flight with Thomas Cook…
I had a delayed flight with Thomas Cook and got full refund with the help of ifdelayed. I can really recommend their service, smooth, and straightforward use,
13 March 2018
Unprompted review
I had a delayed flight using Finnair…
I had a delayed flight using Finnair when travelling from Stockholm to Helsinki. And, the airline denied to compensate for their inconvenience even though I knew it was my right. So, instead of dealing with airline company directly, I saved myself the frustration and I opened a case in ifdelayed. The process was a breeze and I got compensated in very short time.
I recommend this service if you don't want to deal with the airline companies which they train their employees to ignore these kind of requests from the customers.
12 March 2018
Unprompted review
Thank you!
Great service by highly competent personel. Thank you for your work!!
12 March 2018
Unprompted review
Great service
I got nice, fast and reliable help when when my flight with Lufthansa was delayed.
Good job guys.
12 March 2018
Unprompted review
Great service
Great service! My flight was delayed and they helped me get my compensation! Very reliable!
12 March 2018
Unprompted review
Very reliable!
12 March 2018
Unprompted review
Best service. Best employees. Highly recommended!
My sisters and i flew with Norwegian and they didn't gave us the delayed flight compensation. Really bad service if you asked me. But thanks to IF Delayed who helped us and got the compensation we deserved.
12 March 2018
Unprompted review
Worked great and they were really fast
Worked great and they were really fast! Thank you guys!
12 March 2018
Unprompted review
Perfect
Perfect! I was delayed with a flight and u guys fixed so I got compensated!
12 March 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.