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Rated 5 out of 5 stars

We have been quite pleased with iFax. Faxes arrive timely. The image copies are good. We rarely have ones with lines or scrunched. The only issues have been with an occasional fax that we send tha... See more

Rated 1 out of 5 stars

I believed I was signing up for a 7-day free trial based on the marketing and signup flow, but was charged $299 immediately. I contacted support the same day requesting cancellation/refund and was den... See more

Rated 1 out of 5 stars

I signed up for iFaxapp.com only because of the 7‑day free trial with up to 100 pages and entered my credit card relying on that. On Day 1, I tried to send a 27‑page fax and saw a vague “Tria... See more

Rated 1 out of 5 stars

Same experience as many others. Their free trial is not a true free trial. Apparently once you have attachments, the free trial goes away. The warnings "trial limits" is not clear or descriptive. it i... See more

Company details

  1. Fax Service

Information provided by various external sources

iFax is the effortless way to send and receive faxes online.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

412 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Great....ONCE U FINALLY IN THE APP

Little complicated at first. Kept starting me over again and again. So I wound up with two different trial purchases. Hopefully it didn't charge me a monthly fee since I'm sending my first fax on the 3rd day of trial and it STILL asked me to choose between packages. Will be sure to comment when I find out. On a high note...AFTER you do get past the initial confusion and really start your fax its fairly simple. It works with most if not all popular file storage apps. Overall its a very nice product. My purchase will depend on whether they tried to speed up a monthly subscription charge by asking for a package decision so many times. If not I will be back to give 5 stars. Sorry guys. Not to mention you have to review in order to use the product???!! Really??

16 February 2022
Unprompted review

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