This was my first purchase from this company. I wanted something a little different for my niece's 18th. What arrived was totally beautiful. Arrived within two working days of ordering. Great custome... See more
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Company details
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PANDORA designs, manufactures and markets hand-finished and modern jewelry made from genuine materials at affordable prices.
Contact info
United Kingdom
- ie.pandora.net
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I Love Pandora
I Love Pandora, the service is always excellent and next day delivery is just fantastic!!!
Great service here the next day
May use AI-assist with repliesRead more
How can you only sell one earring???
How can you only sell one earring???? That’s outrageous. Never buying from Pandora ever again

Reply from Pandora Jewelry
You didn’t have the necklace I ordered…
You didn’t have the necklace I ordered in stock even though it showed as 1 remaining. I paid by Kalma and order of 3 charms plus the necklace and the necklace portion was still included in my first Kalma payment and now I am unable to get anyone to answer the phones on your customer service line.

Reply from Pandora Jewelry
Pandora are fab
Pandora are great to deal with. There’s never a problem if you need to change anything. My daughter is obsessed with Pandora and I have always found them great to deal with
Very happy with the service
Very happy with the service. Easy to navigate through the website. Great products. Very happy customer 😀
Receive my order well package to…
Receive my order well package to protect the product during the delivery and the delivery was one day time after I did my order.
Online service
It was really simple to order online and was delivered the next day.
I had been in the Athlone shop early in the day the girl in there was really good and helpful
Not so great
Not so great, the registration process was too complicated. I had already registered before, but it wouldn’t let me into my account, and it also wouldn’t allow me to register again. Every time I added something to the cart, when I logged out and back in, the cart was empty again, and I had to search for all the items again. The website itself constantly jumps around and redirects to the wrong products.
Easy to order and arrived very quick
My order arrived in record time
My order arrived in record time, and the quality is great as usual! Tx!
Very fast delivery
I received my order by the following day. Very happy with product & delivery.
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