I purchased the Camille earring attachments. They’re absolutely beautiful. I already had the studs from a previous purchase and they look stunning together. I’m very pleased with the quality and with... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I couldn’t be happier with my idyl pieces! The diamonds are so sparkly and catch the light in the most magical way. I ordered the Grace necklace and Amelia earrings, and haven't taken them off since g... See more
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Absolutely top-notch approach to a customer. I feel inclusive, taken care of and special. The team is working tirelessly to be on top of everything, and they truly deliver what they promise. Their jew... See more
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Beautiful items, great customer service. No hassle returns, if needed. Items are shipped expeditiously & handled with care. Idyl also includes extremely nice free gifts with every purchase. Great comp... See more
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Company details
About idyl
Written by the company
idyl
#jointhediamondrevolution
✨ modular diamond jewelry
✨ transparent materials
✨ fair prices
#jointhediamondrevolution
✨ modular diamond jewelry
✨ transparent materials
✨ fair prices
Idyl stands for sustainability, inclusivity, and revolutionary modularity. Our pieces are crafted with ethically-sourced lab-grown diamonds and 100% traceable solid gold. But our approach to modularity is what truly sets us apart. Our add-ons embrace individuality and self-expression.
Worn by Jessica Alba and Eva Longoria our variety of diamond stud sizes and solid gold chain, were made to fit multiple add-ons to create countless looks at accessible price points. The designs are beautifully minimalistic, but created with ever-evolving style in mind.
We want to democratize fine jewelry and believe that even the finest materials should be available at an accessible price point.
Any questions?
Written by the company
- No worries, we are here for you!
- Your happiness is our top priority. For any questions, remarks, inquieries, collaborations or other, get in touch: hello@idyl.com
Free worldwide shipping & returns
Shipping is always on us!
We ship worldwide and most orders arrive in 2-4 working days, 7 days maximum.
Contact info
United States
- hello@idyl.com
- idyl.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience with Idyl
Great experience with Idyl. Beautiful peaces. Will definitely order another pair of earrings.
9 January 2025
Reply from idyl
Hi Veronica,
Thank you so much for your lovely review! I'm thrilled to hear that you had a great experience with us and that you loved your pieces. We can't wait to help you find another stunning pair of earrings 🤩.
Have an amazing day!
FIRST TIME buyer
It was my first time ordering from idyl and I couldn’t have been more satisfied! The chain and diamonds sparkles so beautifully. I’ve always told myself I would always prefer natural diamonds over lab grown diamonds but as I did my research I wanted to give idyl a try and I’m so glad I did. Now I can’t seem to stop ordering from them! I love all the pieces I got and would definitely order more in the future.
7 January 2025
Reply from idyl
Thank you so much for sharing your experience! 🤩 I'm thrilled to hear that you're loving your chain and diamonds. It's wonderful to know that our lab-grown diamonds have won you over and that you're enjoying all the pieces you've received. We can't wait to see what you'll pick out next! ✨ Happy shopping!
I love my necklace
I love my necklace. Love the sparkle it’s absolutely stunning. Thank you
6 January 2025
Reply from idyl
Hi Shelia,
Thank you so much for your lovely review! I'm thrilled to hear that you love your necklace and that it's bringing some sparkle into your life. Your happiness means the world to us 🤩. Enjoy every moment with it!
Warm regards
Reply from idyl
Hi Elke,
Thank you so much for your kind words! We're thrilled to hear that you had a smooth experience with our service and that our customer support team could assist you. Your satisfaction means the world to us 🤩. Enjoy your beautiful jewelry!
Warm regards,
Lia
The items that I purchased were well…
The items that I purchased were well made and classy. The customer service is second to none. I appreciate the fact that they are very attentive and responsive.
7 January 2025
Reply from idyl
Hi Hazel,
Thank you so much for your lovely review! I'm thrilled to hear that you found our jewelry well-made and classy. Our team works hard to ensure top-notch customer service, so it's wonderful to know you felt attended to and appreciated. Enjoy your beautiful pieces! 🤍
shocking quality for £1750 jewellery
I bought a £1750 necklace pendant and found a FOOD MARK on the diamond and a MASSIVE SCRATCH on the gold setting. I couldn’t believe eyes and the level of poor quality for such a high value item.
18 December 2024
Reply from idyl
Hi Dayoung,
I'm sorry to hear that your experience with us has been anything but seamless; this definitely isn't the standard to expect. This isn’t the experience we want our customers to have. Our customer service team has reached out to you, and we have processed a full refund for your purchase. Should you wish to chat further about your experience, feel free to reach out to us. Thank you for bringing this to our attention, and again, I apologize for any disappointment caused by this situation. 🤍
Great earrings
It looks beautiful. I am very satisfied with the quality and workmanship.
30 December 2024
Reply from idyl
Hi Ana,
Thank you so much for your lovely review! I'm thrilled to hear that you love your new earrings and are happy with the quality and craftsmanship. Enjoy wearing them! 🤍
Order never arrived.
I ordered 3 weeks ago and they have never arrived. Very hard to contact anyone from the company. It was a very expensive purchase. Extremely disappointing.
31 December 2024
Reply from idyl
Hi Sheila,
I’m so sorry to hear about your experience! 🤍 I understand how disappointing it can be when an order doesn’t arrive as expected.
I’ve looked into your order, and it appears that your package was delivered. As a token of our appreciation, we also sent you a gift! ✨ I truly hope you’re enjoying your beautiful pieces now. We've sent you an email with more details regarding your order. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
Warm regards,
Lia
Items are in good condition and return…
Items are in good condition and return process is easy.
30 December 2024
Reply from idyl
Hi Nilukshi,
Thank you so much for sharing your experience! I'm glad to hear that the items arrived in good condition and that you found our return process easy. Your feedback means a lot to us. 🤍
Have a wonderful day!
ProJewelry box was missing
I am super happy with the items I received, but the jewelry box that was promo’s was not sent with my initial order. Luckily I wanted another pair of earrings, so you were able to send it with that, but I feel like there should have been compensation for the error…if I didn’t place another order the jewelry ox would have had to be sent on it’s own. My first order met the minimum requirement and was shown as being included when checking out
29 December 2024
Reply from idyl
Hi Natasha! 🤍
Thank you for your feedback! I’m so glad to hear you’re happy with your items. I want to clarify that the luxury jewelry organizer was part of our Christmas promotion, which required orders to meet a certain threshold. Unfortunately, your first order did not meet that threshold, which is why you did not receive it. Please email us at hello@idyl.com if you have any questions.
Warm regards!
Lia
Love them
Beautiful earrings and fast shipping. Thank you. Would recommend to others. These are my second pair of earrings cause I lost the first pairs the first one were 14K Gold and now I got the 14K in White Gold.
30 December 2024
Reply from idyl
Hi Ludilla,
Thank you so much for your lovely review! I'm thrilled to hear that you're enjoying your new 14K White Gold earrings and that our fast shipping met your expectations. It's wonderful to have you as a returning customer 🤩. If you ever need anything else or have any questions, feel free to reach out. Happy wearing! ✨
High Quality Modern diamond Jewellery at affordable prices!
Always received quickly and the 9 items I have bought are all amazing. 🤩
31 December 2024
Reply from idyl
Hi Jane,
Thank you so much for your lovely review! I'm thrilled to hear that you've had such a positive experience with our products and service. It's wonderful to know that all 9 items have met your expectations. We truly appreciate your continued support 🤍.
Wishing you many more moments of joy with your jewelry!
Warm regards,
Lia
Effortlessly chic: I now have multiple earrings that I…
I now have multiple earrings that I change from day to night for various occasions. Love my Idyl pieces as they are effortlessly chic!
31 December 2024
Reply from idyl
Hi Laleh,
Thank you so much for your lovely review! I'm thrilled to hear that you're enjoying your Idyl earrings and finding them perfect for different occasions. Effortlessly chic is exactly what we aim for, and it’s wonderful to know that our pieces are adding that touch of elegance to your day-to-night looks. 🤩
Warm regards!
Dislike
Love the length of the necklace the whole reason I bought this necklace. It’s because the adjustable length when I set it to the shortest lengths the rest of the necklace continue to be tangled up and it’s quite annoying and not presentable.
31 December 2024
Reply from idyl
Hi Michelle,
I'm so sorry to hear about the trouble you're having with your necklace. I understand how frustrating it must be when it doesn't look as perfect as you expected. We always strive to offer the best quality and experience for our customers, so your feedback is really important.
Could you please email us at hello@idyl.com? We'd love to understand more about what happened and see how we can improve for next time.
Thank you for sharing this with us 🤍
marvelous pieces and great service
30 December 2024
Reply from idyl
Hi Gabriele,
Thank you so much for your kind words! I'm thrilled to hear that you loved the pieces and had a great experience with our service. Your satisfaction means everything to us 🤩.
Enjoy your beautiful jewelry!
Esme chain
I ordered the Esme chain in yellow gold. the craftsmanship of the piece is great, love the chain so beautiful it elevated my ear game really recommend getting it. as for my order i received it less than two weeks.
30 December 2024
Reply from idyl
Hi Dhuha,
Thank you so much for your lovely review! I'm thrilled to hear that you love the Esme chain and that it has elevated your ear game. It's wonderful to know that the craftsmanship met your expectations and that you received your order promptly. Your recommendation means a lot to us! 🤍
Enjoy wearing your beautiful new piece!
Finally treating myself!
I'm 54 years old and have never had real diamonds. This year, I finally decided to invest in a few pieces of fine jewelry. I purchased the medium studs in white gold, the Capri add-ons in white gold, the necklace chain in white gold and in yellow gold (for versatility) and the Lola and Rio pendents in white gold. I saw someone else who had both pendants on a single chain and I loved it! I'm very pleased and I think my next purchase will probably be the Paris add-ons in white gold. Excellent company!
27 December 2024
Reply from idyl
Hi Carolyn,
I'm so thrilled to hear that you decided to treat yourself! Your selection sounds absolutely stunning, and I love the idea of layering the Lola and Rio pendants on a single chain 🤩. It's wonderful to know you're pleased with your pieces, and we're excited for you to add the Paris add-ons next. Thank you for your kind words about our company – it truly means a lot.
Enjoy your beautiful jewelry! ✨
Unique jewelry and great customer service
You have wonderful and efficient customer service. I had some ordering issues and was contacted with a resolution in a timely manner. I love your merchandise. It is very unique. Very Happy customer!
23 December 2024
Reply from idyl
Hi Melinda,
We're so glad to hear that you had a great experience with our customer service team and that you love our unique jewelry collection! 🤩 Thank you for taking the time to share your positive feedback. We hope to continue delighting you with our products and services.
Enjoy your fabulous finds!
Best wishes,
Lia at Idyl
Idyl diamonds sparkle
Idyl diamonds sparkle like clear crystal. So beautiful and I get so many compliments. Customer Service is incredible.
23 December 2024
Reply from idyl
Hello! Thank you so much for your glowing review. We're thrilled to hear that your Idyl diamonds are turning heads and sparkling beautifully! 🤩 It's fantastic that our customer service team could make your experience even more special. Thanks again for sharing your positive vibes! ✨
Beautiful earrings
Beautiful earrings! Love that the sets can be mix and match. Great design. Fast shipping. The extra free gifts and the loyalty program are such a treat!
23 December 2024
Reply from idyl
Hi,
Thank you so much for your lovely review! We're thrilled to hear you're enjoying the versatility of our earrings and the benefits of our loyalty program. It's great to know that everything from the design to shipping met your expectations. Enjoy mixing and matching your sets, and we hope to see you back at idyl soon! ✨
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