idmatch - Identity Matching System Reviews 280

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Very friendly staff, every step of the visit was explained as it was being done.... solved cycling posture problems with a few adjustments.Money well spent, I will recommend it to my friends.

Rated 5 out of 5 stars

It was a game changer! The team assessed my riding style and made tailored adjustments, including moving my saddle back, raising the seat post, and adjusting my shoe cleats. These changes made a no... See more

Rated 5 out of 5 stars

A real game changer for me, no need to stop and change parts, no guess work. The system makes a change in real life, you can feel if it’s better or worse there and then Heard so many views on dif... See more

Rated 5 out of 5 stars

This was my first bike fit and I was unsure which of the seven coordinates the fit provides to determine the adjustment of my Wahoo Kickr Smart Bike V2. The Wahoo Precision Bike Fit does not include I... See more

Company details

  1. Road Cycling
  2. Bicycle Club
  3. Software Company

Written by the company

idmatch is the end result of scientific research work carried out by the Ergoview Laboratories in collaboration with Selle Italia. idmatch allows you to scientifically find the ideal set-up for your bike. Road, MTB, Gravel, Triathlon: improve performance and comfort according to your needs and physical characteristics.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

280 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Needs more data point

ID match is fast and the dynamic nature helps a lot compared to traditional bike fit, but many important things such as pressure mapping for saddles, Q factor, etc. are missing.

30 November 2023
idmatch - Identity Matching System logo

Reply from idmatch - Identity Matching System

Dear customer,
thanks for your review, idmatch untill today followed a bikefit analysis with a different approach, obviously our R&D department continuosly develope new functions and hardware to improve the cyclist experience and information for the best bikefitting position.
Stay tuned to follow up new info and news from us!

Rated 4 out of 5 stars

Bike Fit process was ok

Bike Fit process was ok. Staff was ok, helped with parking. The space was clean and tidy. Booking the session online was easy and good to have.
Two reasons I give 4 stars is that my booking was postponed from 10am to 15pm the day before Bike Fit, which I booked 6 days earlier.
Also, I am not fully convinced how accurate the 3d scanning camera (Xbox camera) get measurements of my shoulders, legs, hips etc.

31 October 2023
Rated 5 out of 5 stars

Great idmatch fit with Human Powered Health

Great personal, detailed attention and interaction from Bjorn who did my set up. Lots of interaction and context about what and why adjustments were being made. Never felt like my questions were dumb and the process was never rushed.

29 October 2023
Rated 5 out of 5 stars

Beyond the machine

Beyond the machine, I enjoy my time sharing with Romain experience as fresh retired UCI professional cycling man. A real valuable experience. Now 🤞to see the benefit of iD match

2 October 2023
Rated 4 out of 5 stars

Its almost perfect

Its almost perfect, but as a fitter the apps need some improvement such the flexibility to add notes for result, able to go back page without losing the measurement ( cause we need to write it down manually on paper just to check the correct data).

1 October 2023
Rated 5 out of 5 stars

ID match system is very good

Joel is a very experienced bike fitter, and consequently he was able to balance the "numbers" that the system generates with real world experience.
I'd highly recommnend him.

4 May 2023
Unprompted review
Rated 5 out of 5 stars

Bike fitting at Bike and Beans Putrajaya

I am very happy with the outcome of the fitting. I have a pain free ride on 6% slope where before i would fell foot and wrist numb. I can feel the difference before and after fit. Shah was very helpful explaining the terms and the measurements. The fitting process was pretty smooth. The adjustment of the bike was good.

1 February 2023
Unprompted review
Rated 3 out of 5 stars

i have my bike fit done with idmatch its good

i have my bike fit done with idmatch. it was a good experience overall. The cleat positioning is by far the best on. The machine set my saddle height about 67,8cm which is okay but not comfortable. i have all the recommended measurements but to my experience it was off. not in a bad way but can be improved. saddle tip to handle bar is around 54cm after a few weeks of trying to adopt..

at the end i lowered the saddle height by 1cm, and adjusted to 52cm saddle tip to handle bar.. its a thousand times better..

14 May 2022
Unprompted review
Rated 5 out of 5 stars

Using an ID Match Fit to set-up a Wahoo Kickr Smart Bike V2

This was my first bike fit and I was unsure which of the seven coordinates the fit provides to determine the adjustment of my Wahoo Kickr Smart Bike V2. The Wahoo Precision Bike Fit does not include ID Match, only Guru, Retul and Trek. The response to my email to ID Match was quick and informative, and detailed which of the coordinates could be used in any one of those other three fits. I soon had the bike precision adjusted to suit. A big difference to the one provided by the Wahoo App using just ones height and inside leg measurements.

19 December 2022
Unprompted review
Rated 5 out of 5 stars

Very through and competent

Richard was very through and competent. It was a great experience and I learned quite a bit about my body and alignment in regards to my bike. I highly recommend getting a bike fit from Lucidity.

13 November 2022
Unprompted review

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