Idiya Reviews 

125
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Great service. I live locally and had a large table delivered free of charge, owners are friendly and very communicative. Really enjoy this shop

Rated 1 out of 5 stars

Ordered close to $500 worth of products with 4-6 week max wait time and after a lot of follow up from my end, received part of the order over 3 months later as the order wasn't made properly the first... See more

Rated 1 out of 5 stars

Order "in stock" items on 22 March. Got instant receipt for payment but it's now 20 April and despite repeated emails and messages I've received no information on when I might actually receive my good... See more

Rated 5 out of 5 stars

We ordered our outdoor piecce, awaited confirmation paid and went to pick up over Waitangi Weekend. We aere greeted at pick up location in Pokeno, no issues, friendly service, arrived home unpacked... See more

Company details

  1. Home Goods Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Fitted Furniture Supplier
  5. Furniture Store
  6. Furniture Wholesaler

Written by the company

Furniture and household goods online retailers & warehouse. Stocking IKEA and other brands. We offer a wide range of home category products such as sofa sets, sofa beds, beds, shelves and much more!


Contact info

3.2

Average

TrustScore 3 out of 5

125 reviews

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No recent history of asking for reviews

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3.2

All reviews

(125)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and friendly service :)

I ordered two side tables, the transaction was a smooth and easy process. Screws were missing from one of the boxes so I contact Idiya who responded within the hour. Communication was fast and friendly.
The parcel with the spare screws arrived within a few days.

Pretty happy with the service here!

10 October 2021
Rated 1 out of 5 stars

Beware of this shonky outfit

Beware this is a pretty shonky outfit - like many below I placed an order in June and now four months later and I have heard nothing since; the shipping status was shown as 'processing'. There has been absolutely no communications about the status or reason for delay until I asked them where it was at and now they have offered a refund. They operate with a gmail account and the refund remains to be seen.

9 October 2021
Unprompted review
Idiya logo

Reply from Idiya

Hi , Can you share your order number? we do not have any order under your name
update : no response yet from the reviewer . We still cant find the order.

Rated 3 out of 5 stars

The delivery status was never updated…

The delivery status was never updated on the website. Every time I checked it it would say processing with no estimated delivery date.

8 October 2021
Idiya logo

Reply from Idiya

Valid point ,, the automated order system has been updated now , thanks to your advice. Hope to see you again

Rated 1 out of 5 stars

Brought a few things in June/July this…

Brought a few things in June/July this year, am still waiting for them. They have asked me to be patient because of COVID and sent me a $20 voucher it’s been more than 3 months now, how much longer do I need to wait? UNHAPPY CUSTOMER 🙁

4 October 2021
Unprompted review
Idiya logo

Reply from Idiya

hi , please share your order number?

Rated 5 out of 5 stars

Great product range, good prices

Great product range - mix of imported IKEA and other sources in a “similar” style. It pays to go into the showroom to check things out although I found the non-IKEA goods seemed sturdy enough and the IKEA stuff, well… it’s IKEA - proven and reliable. I bought 4x4 IKEA Kallax shelves and a non-IKEA sofa-bed. They are both awesome, easy to assemble and were delivered quickly, with no fuss and just the right level of contact. When I called the day before delivery to ask if I could add a small item I was very briskly told no as the delivery van was packed in the order of delivery and full. I didn’t mind this because - even though I didn’t get what I wanted - it tells me they are organised, efficient and honest.

3 October 2021
Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, even during full lock down! Our package had parts missing so they arranged a full replacement straight away with no fuss. Great team to deal with!

1 September 2021
Rated 5 out of 5 stars

Quick service

Quick service. They goofed up in the delivery and forgot an item. When contacted, they were swift to deliver it in 2 days without any hassles. Recommend.

1 September 2021
Rated 4 out of 5 stars

Item got delivered to the wrong address…

Item got delivered to the wrong address but the delivery guy went there asap and delivered it to my place. So thumbs up to customer service.
Item was damaged a tiny bit on the side but it is worth the price.
5 stars if the product was not damaged/dented or shaky legs on the table

29 August 2021
Unprompted review

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