iD Gaming Reviews 1,099

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the vibrant colors, crisp prints, and durable materials. Many people also highlight the smooth user experience, from designing custom items to the overall satisfaction with the final product. The delivery service is frequently mentioned as quick and efficient, often exceeding expectations. However, some customers also noted issues with their orders, including receiving incorrect items or wrong sizes. A few people experienced significant delays in delivery, and in some cases, packages were lost in transit, leading to frustration with the resolution process.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the amazing quality, vibrant... See more

Quality

Clients share positive opinions on quality, frequently highlighting the high quality of materials, prints,... See more

Delivery service

Customers generally express satisfaction with the delivery service, often highlighting fast shipping times,... See more

Order

People report ambiguous experiences with order. Many customers express satisfaction, highlighting fast... See more

User experience

Consumers find the user experience to be positive. Many reviewers praise the smooth mouse movements and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered during the post-Christmas busy period and I’m guessing, with a smallish team, it took longer than normal to arrive. However, I was massively happy when it arrived and the quality is abso... See more

Rated 5 out of 5 stars

My son made his first ever online purchase with this company but unfortunately he ordered the wrong size pad. I emailed them a few hours later and they sent an invoice so we could get the bigger size... See more

Rated 5 out of 5 stars

Awesome mousepad, boss design! Have just got a new desk and monitor set-up (along with new mouse and keyboard) and wanted something just right to set it off. A chance comment by a co-worker got... See more

Rated 5 out of 5 stars

Absolutely love my gaming pad from ID Gaming. I went with a custom design so I was apprehensive about how it would print and it came out stunning! Exceeded my expectations and now I've got the itch t... See more


Company details

Written by the company

Deskpads with Personality. Make your setup pop using our huge library of exclusive designs. Join the 50,000+ strong gamers who have switched to our gaming mousepads combining sleek performance with vibrant aesthetics. UK based - supplying to the world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 58% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Finally a reliable service after terrible experiences with others

I’ve had extremely negative experiences with custom mousepad companies in the past:

One company, which I saw advertised on Reddit, shut down immediately after I placed my order, leaving a bunch of people without products or money. I had to issue a chargeback through my bank.

Another company ignored me for a month, and when I left a negative review, they tried to blame me for the fact that THEY forgot to fulfill my order.

iD Gaming, however, delivered a custom pad to the other side of the continent in just three weeks. It was a small gift for my wife, and she is very happy with it. The pad came packed in a sturdy, nice-looking sleeve, tied with a ribbon that included a discount card for our next order.

The quality seems great. Since she isn't a gamer, it's hard to evaluate its in-game performance, but the fabric feels very pleasant to the touch. I’m now thinking about ordering a custom design for myself.

Thank you for the quality service and a good product!

7 January 2026
Unprompted review
Rated 5 out of 5 stars

It looks great!!!

Took some time to get here, but that’s not really anyone’s fault. The whole needing the Shop app to track your order is crazy to me. Other than that, it looks amazing and the mouse movement feels great. I’ll be sure to update my review after some time has passed and we see how it handles drink stains and cleaning.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Custom mousepad was perfect

The mousepad that I made for an XMas present had photos of myself and my significant other. I was worried these images would bleed or be low quality, but it came perfectly. The images are high quality and clear, the materials used feel nice and the delivery was faster than expected. I will definitely be purchasing from iD again if I want another custom mousepad!

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Personalised desk matt

It was brilliant service and excellent quality i ordered for my other half as a Christmas present and had it personalised with his streaming and business logos each end and the quality was outstanding and he was over the moon so much so my son now wants me to order him a personalised one too as the quality is super (which is top remarks from my son who has spd and autism so for him to love the feel and quality of the material its top praise ) so il definitely be back to order again soon but yeah was simple process from start to finish and was updated with postage and etc was great

9 December 2025
Unprompted review
Rated 5 out of 5 stars

1000% recommended - Great Service

Honestly the best service I’ve had from a company. Even at Xmas time they got my mat to me within 48hrs. Great comms. Superb looking mat. Super happy and would highly recommend iD Gaming!!

22 December 2025
Unprompted review
Rated 4 out of 5 stars

I think the thickness of the deskmat…

I think the thickness of the deskmat should be a little more increase but for the quality of the design is one of the best I've seen + with the logo you guys can make it a little bit small next time or try to find a different way to display it.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Lovely gift, beautifully presented

This was a gift for my son in law and I was very impressed with the speed of delivery as well as how beautifully the packaging and presentation were. He was delighted with it and so am I.

20 December 2025
Unprompted review
Rated 2 out of 5 stars

Waited Over a week for delivery (evri)…

Waited Over a week for delivery (evri) and still no sign of item. why use them ? everyone knows there rubbish. Was sent to my works address so now it won’t be delivered until the new year. Paid for 1-2 day delivery too but still no luck

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Great and fast free delivery

Great and fast free delivery, I now own 6 mousepads, love the designs by artists on there, but not so much with the AI ones, Quality of these items are great as I've washed them many times and they still have there colours and stitches!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing, if you’re thinking about it dont hesitate!!!

Ive been looking for a deskmat that would complete my setup but the ones already on the market didnt really appeal to me. With iD Gaming i was able to customise my own and they did not let down!!! the shipping was fast and the deskmat itself is very good quality (quite thick and non slip). it exceeded my expectations :D

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed

The website states returns are considered on a case by case basis, my order was not custom made so can be restocked, I wanted to exchange for a more expensive item and pay the difference but this was refused and my response has been ignored

16 December 2025
Unprompted review

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