Id Photo 

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Rated 4 out of 5 stars

Easy to use - perfect for creating passport photographs... BUT make sure you read the small print and cancel your basic membership within 48hours, or you will be charged (tacitly!) a monthly subscript... See more

Company replied

Rated 5 out of 5 stars

I can't believe how quick and easy it was to use the website. Being a wheelchair user it's not possible for me to go out alone so being able to do it online has made my life so much easier. Simple ea... See more

Company replied

Rated 2 out of 5 stars

Photo required for driving licence. Site successfully replaced background but did not address shadow on face. Picture was rejected by DVA because of the shadow. 24 Hrs later my bank contacted me to... See more

Company replied

Rated 2 out of 5 stars

They assigned me to a monthly subscription that I never applied for, and it was not clearly stated in the description of the service I purchased. I realized two days after my purchase that they had de... See more

Company replied

Company details

About Id Photo

Written by the company

About ID-Photo.pro

Create compliant ID photos online in seconds — simple, fast, and accessible from anywhere.

ID-Photo.pro allows you to generate official ID photos directly from your smartphone or computer. Our system automatically adjusts your image to meet passport, visa, and identification standards.

No need to visit a photo booth — everything is done online in just a few clicks.

How it works

  • Upload or take your photo
  • Automatic formatting to official standards
  • Receive your ready-to-use photo quickly

Need help? Contact us first

If you have any question about your order, billing or subscription, our support team is here to help.

We recommend contacting us first, as most issues are resolved quickly.

contact@id-photo.pro

Contact Our Support Team

Need assistance? Our team is available to help you with your photo, order or billing questions.

Contact Support

Fast response and dedicated assistance

Transparency & commitment

We are committed to providing a clear and transparent service. Your feedback helps us improve continuously.

Our goal is to deliver a reliable experience with fast and fair support whenever needed.


Contact info

Breach of guidelines

All reviews

(8,699)

5,856 reviews in the last 12 months

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Rated 1 out of 5 stars

I have a very bad experience with ID…

I have a very bad experience with ID photo team where i paid for the service and i didn’t receive my 22Digits ID for residency
I sent numbers of emails but the response is very poor
I will not recommend your application for my colleagues

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Rip off!!!!!

Photo did not work. I was charged £2.90 for a photo that did not work. Two days later I was charged a subscription fee that I was unaware of at £39.90. Absolutely ridiculous!!!!

27 July 2026
Unprompted review
Rated 1 out of 5 stars

If I could put less than one star I would. BE AWARE AND GO TO A PHOTOBOOTH.

If I could put less than one star, I would. Who needs a monthly subscription for this? Clearly no one, and they know it. This a scam, and built with the intention to abuse and take advantage of unsuspicious users -- or people slightly in a hurry. While we are all getting more and more suspicious on the Internet, the only surprise is that we are still getting caught because they are getting more and more devious. I hope they can sleep at night..... NOT.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Abusive charge

Good evening, I was charged today for a subscription I never signed up for. This is theft! I am requesting a refund for this €40 charge. I am extremely shocked by this fraudulent subscription, and one thing is for sure: I will never use your services again!

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely disappointing and misleading experience – avoid this service!

I am extremely disappointed with ID Photo Pro. The way this service is presented is not transparent at all. I was not clearly informed that I was signing up for a subscription, and I have now been charged € 39,90 per month since February without being aware that a recurring payment was being taken.

A subscription of this cost should be communicated clearly and openly before any payment is made. Hiding such important information behind unclear terms is unacceptable and feels misleading.

On top of that, the actual service was not even useful. The ID photo I created through ID Photo Pro was too blurry and poor quality to be accepted for my driving licence or passport. So I paid a significant amount of money for a service that did not deliver a usable result.

I strongly recommend that others be very careful before using this service. A company should be transparent about subscriptions and provide a product that actually meets official requirements. My experience has been extremely negative, and I would not use ID Photo Pro again.

21 July 2026
Unprompted review
Rated 1 out of 5 stars

Fraud!!!

Fraud!
They took my money without my consent.
It was not cleary stated that if i buy a photo they will take another 39 eur in a few days.
This is not normal, u need a service like this in a hurry and they scam you for a stupid and almost useless service!
I hope your website will be taken down, thieves!
Those were my last money for this month! For what?!?? For a stupid picture???

19 July 2026
Unprompted review
Rated 1 out of 5 stars

Hidden Subscription Charge

Thought I was only paying €2.90 for passport photos (which were not accepted for a passport application). Had no idea I was signing up to a subscribed service where €39.90 was taken within 48 hours. Hidden charges that when I complained was told they are clearly stated, well I did not see them? Would not use them again. I was told the money only held by my bank but a week later it’s still not released? Bad experience and would not recommend

10 July 2026
Unprompted review
Rated 1 out of 5 stars

SCAM SITE


Purchased a one-time offer for €2,90, and ended up being charged €40 a couple of days later, because I was forcefully handed a monthly membership, that I never signed up for. This site is a scam, don’t buy anything from them, unless you want to get charged €40 each month unwillingly and unknowingly

14 July 2026
Unprompted review
Rated 1 out of 5 stars

They are thieves

They are thieves. You pay for a photo (2,90€) and then your card is debited for more than 30€ without any explanation and reason, without asking for your approval. This site is not trustworthy. To be avoided

13 July 2026
Unprompted review
Id Photo logo

Reply from Id Photo

Hello Sylvie Dany Maffeis,

Thank you for taking the time to share your feedback.

We're sorry to hear that your experience did not meet your expectations. We have carefully noted your comments regarding your order and the charge you mentioned, and they have been forwarded to our customer service team for review.

We appreciate you bringing this to our attention, as your feedback helps us continue improving our services.

Kind regards,

The ID Photo Team
📧 contact@id-photo.pro
📞 +44 2033189307
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.

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