I Cycle Electric Reviews 101

Took out Haibke CF11 Demo bike.
The staff at the shop were spot on so helpful .
Now have to make my mind up about buying one. If I do I wouldn't hesitate buying from them despit the shop being an hr or so from my home. You just get the right vibe
& the shop ( old bank building) is a great set up. Definately recomend

I bought my grandson a pre-owned bike as he’d outgrown his previous one, he’s 11 so image is everything, the staff were really helpful & friendly and once we’d chosen the bike they replaced the seat & bell which gave the bike a totally different look, my grandson is very pleased with it

Bought my son a bike, the bike was a refurbished mountain bike ( not that you'd notice) the staff very helpful, helped my son with his questions ( he's 12 so they cone thick and fast,) bought some new grips for the handle bars which they changed over at no extra cost, very please with the staffs approach and patience we even entered the raffle and won 10% discount on next purchase ( loverly) definitely recommend 👍 A 🌟 given 3 month warranty on the bike for peace of mind to nice bonus
09/08/25 thanks team Icycle

Fantastic service, Sarah was very helpful and knowledgeable. Able to try before you buy and no pressure. Would definitely recommend.

I attended a free bike maintenance course - lovely friendly, and most importantly, knowledgeable staff. I left knowing more than when I got there.
In the last couple of weeks my ebike, bought here, was serviced - very prompt, efficient service at a good price.
Thoroughly recommend you make I Cycles your local bike shop 🙂🚲🙂

Great friendly service with a sound underpinning knowledge of all bikes.
Fault finding was excellent with amazing understanding

Nothing was too much and they clearly love cycling and supporting all cyclists

This is a MUST visit before buying or repairing bikes elsewhere.

First class golden standard

Many thanks and gratitude

Ian

Absolutely fantastic service. Fitted two full bike services in at short notice so we could complete the 300km RBL Liberation Trail Charity Ride. Excellent local professional service ! 🚴👍🏻🚴👍🏻🚴👍🏻💯

After initial research on purchasing an e bike I went to various places to look at some options. Once I'd been to ICycle it was obvious to me where I wanted to spend my money. The service I personally got couldn't of been any better, Ian was more than happy for me to try various bikes and no matter what the cost was he was adamant in making sure I got the correct bike for me. No pressure, no hassle everything was spot on. We'll done ICycle,

Good service, on time, pleasant knowledgeable staff.

The friendliest bike shop you will ever visit. If your in the area and need a bike part or a new bike please call in.

Quickly, friendly service, when I took my bike in for a service. Done at a reasonable price.
Only needed some adjustments etc, but it rides like new again!

Always kind and friendly service

Excellent service. Staff very knowledgeable and enthusiastic.
Most refreshing.
My mountain bike came back nicely fixed up ready for a new year’s adventures!

Bike was dispatched promptly but unfortunately there was an issue with the courier.
I phoned I cycle and they contacted the courier and responded to me within 30 mins.
I also had trouble with the tracking number. I cycle responded immediately.
Excellent customer service

Excellent staff, helpful and knowledgeable
Good range of bikes and accessories/spares

Really helpful and knowledgable.

The Customer service from iCycle Electric is first class . My bike was booked in for an annual service and the whole process was managed in a professional and efficient manner. I was kept informed of progress during the service and upon collection I was given a full explanation of the work undertaken.
In my experience iCycle Electric can be trusted to provide an honest and affordable service and I wouldn't hesitate in recommending them to anyone.

Excellent and friendly service. Couldn't have been more helpful.

Icycle is a brilliant bike shop. Very friendly and efficient. I test rode the Gocycle three times before I purchased one. There was no pressure just friendly enthusiasm for cycling. They have since serviced the bike for me and helped me sell my old bike too.

Everything alright. As expected