iConsult Umbrella 

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Rated 5 out of 5 stars

No need to shop around, this company is the best can't fault a single thing ,I'm dislexic and struggle with alot off online forms and things ...Dolly the amazing young lady who phoned me made everyth... See more

Company replied

Rated 5 out of 5 stars

Fantastic company!!!!! Been working with them for over 6 years now and never had any issues. Wouldn't go anywhere else. Always happy to help and most importantly, my temps are happy and always pai... See more

Company replied

Rated 5 out of 5 stars

I had been recommended iconsult by my nursing agency. The whole process lasted approx 1 hour from phone call, sending proof of who I am, contract via drop box signed and boooom …. Registered. Massivel... See more

Company replied

Rated 5 out of 5 stars

Dolly Andrews called me from IConsult. I found her very friendly and helpful person and made the process of registration easy and painless,She has explained everything clearly and to the point. I wou... See more

Company details

  1. Payroll Service

Written by the company

iConsult provide compliant umbrella payment solutions to Contractors & Freelancers who prefer the flexibility of contracting with all the rights of being employed. We are FCSA Accredited.


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(152)

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Rated 1 out of 5 stars

Gone into Administration - no contact

While I have been very satisfied with this firm, I received a P45 out of the blue and no contact details available to sort out pension deductions that have been withheld since the last salary run. All contact methods have been cut off. This highly unprofessional behaviour is causing a lot of stress

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Company has gone into administration.

This company has emailed me on 25.07.2025 to say they have gone into administration and can no longer trade. There are no details of this on their website or the government website as yet in order to know who to contact to reclaim salary.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent staff and company

I would like to take this opportunity and say the wonderful Shanay always comes through and helps me with any query I have. The company is really friendly and helpful. I have been using iConsult since July 2023 and bar none they are the best umbrella company I have experienced. Thank you to Shanay and Dolly.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Give dolly a pay rise 🫶🏼

An amazing experience dealing with dolly over the past 2 days, the set up was very easy and quick. Thanks again dolly you we’re great 🤗.

19 February 2025
Unprompted review
iConsult Umbrella logo

Reply from iConsult Umbrella

Thanks for giving us this fantastic 5 Star Review, Graham. It's great to hear that you found the set-up process quick and easy.

Rated 5 out of 5 stars

Set up and Registration process

Excellent process to register and onboarding with iConsult. Thank you to Shanay and Dolly who took the time to provide all the support and make the process prompt, smooth and lean.

31 January 2025
Unprompted review
iConsult Umbrella logo

Reply from iConsult Umbrella

We are so pleased to hear that you found the registration and set-up process excellent. We always try to make the process as simple and as stress-free as possible. Many thanks for leaving iConsult this fantastic 5 Star review, Benedicte. We really appreciate it.

Rated 5 out of 5 stars

Shanay Guy is a asset to this company!

I’ve had an opportunity to work with a few Umbrella companies post Covid. Iconsult have to be the best company I’ve worked with so far. I’ve been employed with Iconsult for just over a year and Shanay Guy has been my absolute Diamond throughout this period. From asking her the silliest questions about my pay slips to helping me understand how my employment contract works Shanay has been the most amazing, helpful, kind, prompt, supportive, proactive, dynamic diligent, efficient, precise person I have ever dealt with! God bless her for all the help she’s given me!

24 January 2025
Unprompted review
iConsult Umbrella logo

Reply from iConsult Umbrella

Thanks for this brilliant 5 Star Review, Anosh. We really appreciate you taking the time to leave this great review.

Rated 5 out of 5 stars

Work with Georgina and the service is…

Work with Georgina and the service is excellent. Can’t fault anyone at Iconsult but Georgina holds great standards. Also very easy to deal with other members of staff whenever needed.

23 January 2025
Unprompted review
iConsult Umbrella logo

Reply from iConsult Umbrella

Thanks for the great review, Jack! It's really appreciated.

Rated 5 out of 5 stars

Fantastic company!!!!!

Fantastic company!!!!!
Been working with them for over 6 years now and never had any issues. Wouldn't go anywhere else.
Always happy to help and most importantly, my temps are happy and always paid on time and correctly which is invaluable to an agency.
Would highly recommend.

23 January 2025
Unprompted review
iConsult Umbrella logo

Reply from iConsult Umbrella

Thanks for the glowing review, Phil!

Rated 5 out of 5 stars

Dolly was brilliantly helpful

Dolly was super responsive, knowledgeable, efficient, great at communicating and determined when it came to resolving some technical issues. Brilliantly helpful and reliable; I feel in good hands with my new employment.

19 December 2024
Unprompted review
iConsult Umbrella logo

Reply from iConsult Umbrella

Thank you for this fantastic review, Nicola. It is very much appreciated. You are certainly in good hands with Dolly. She is awesome (as is everyone at iConsult) :-)

Rated 5 out of 5 stars

iConsult - excellent service

My experience of working with iConsult for over a year is that they provide an excellent service. I have only has 1 minor query which was resolved same day and with a very friendly approach.
I would highly recommend working with iConsult.

11 December 2024
Unprompted review
iConsult Umbrella logo

Reply from iConsult Umbrella

Thank you for the 5 Star review, AP. We really appreciate you saying that highly recommend iConsult. Thank you so much!

Rated 5 out of 5 stars

Helpful and efficient

Helpful and efficient. I have worked under this Umbrella for about two and a half years, no issues at all.

2 December 2024
Unprompted review
iConsult Umbrella logo

Reply from iConsult Umbrella

Thank you for this great review, Richard. We really appreciate your 5 Star review. Thank you very much.

Rated 5 out of 5 stars

Had some trouble getting my details…

Had some trouble getting my details however the ppl I spoke to was lovely and kindly helped me and sorted everything in the end

29 November 2024
Unprompted review
iConsult Umbrella logo

Reply from iConsult Umbrella

Thank you for the 5 Star review, Bailey. We really appreciate it.

Rated 5 out of 5 stars

Dolly's the best

Dolly's the best. She has been so patient with me and so helpful can't thank her enough , thank u sp much dolly u the best

25 October 2024
Unprompted review
iConsult Umbrella logo

Reply from iConsult Umbrella

Thanks for the 5 Star review, Joe. It's great to hear that you've received the best customer service from us and, in particular, Dolly.

Rated 5 out of 5 stars

Good and efficient service

Having been with iConsult for just over a year, I am happy to say they have provided a good, reliable and efficient service for payments. Shanay in particular has always been on hand to answer any queries or questions, as well as other staff who I have spoken to. I will definitely recommend iConsult to anyone who is looking for an umbrella company who they can trust

25 October 2024
Unprompted review
iConsult Umbrella logo

Reply from iConsult Umbrella

Thanks for this amazing review, Li. We really do appreciate it. If you do recommend anyone to us and they use iConsult, we will happily send you a voucher as a Thank You :-)

Rated 5 out of 5 stars

Registration

Simple, easy to follow instruction from Dolly
Excellent service no complaints

24 October 2024
Unprompted review
iConsult Umbrella logo

Reply from iConsult Umbrella

Thanks for the 5 Star review, Rudy. We really do appreciate it.

Rated 5 out of 5 stars

Good and efficient service

My experience with iconsult has been a positive one. I was recommended to their service by a friend and whilst doing my due diligence I read some negative things online. I dealt mainly with Shanay for the period and she was able to explain HMRC had sent letters to contractors to be aware of issues they have uncovered and not necessarily a reflection of iconsult. So my experience is they are very responsive, deal with queries promptly and most importantly pay almost immediately as soon as the contracted company makes payment. Special thanks to Shanay for handling me with care.

31 August 2024
Unprompted review
iConsult Umbrella logo

Reply from iConsult Umbrella

Thank you for the positive review, Oyindamola. We are very pleased you are happy with the quality of service you have received.

Rated 5 out of 5 stars

Dolly was really helpful on getting me…

Dolly was really helpful on getting me set up even though my internet was slow she stayed on the phone and made sure I was all sorted before the call ended very approachable too🙂

1 October 2024
Unprompted review
iConsult Umbrella logo

Reply from iConsult Umbrella

Thanks for the 5 Star review, James. We really appreciate it.

Rated 5 out of 5 stars

Excellent Communication and clarity on service provision

I recently got referred to this organisation, and the service has been top notch, good follow up and excellent communication. Absolutely professional and provided clarity on all questions asked.
Thank you Georgina and the team.
Cheers.

1 October 2024
Unprompted review
iConsult Umbrella logo

Reply from iConsult Umbrella

Thank you for your fantastic review. We really do appreciate you taking the time to leave such a positive review on the service we provide and, in particular, Georgina. Many thanks - The iConsult Team

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