Iconparis 

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Rated 1 out of 5 stars

I paid more than retail price for fake popmart

I paid more than retail price for popmart products. It was advertised as popmart, unsealed boxes. One came opened up in a plastic bag with no way to authenticate the products b/c no QR code tag and the other came in box packaging that is completely different from popmart’s packaging (ie - no holographic sticker, different opening mechanism, strange print/ color on box). Icon Paris clearly sells FAKE products. Plus it took like a month to ship.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam, bad quality

Total scam, waited for 3 weeks for the order. After one time on (one time!!!) they look like shit already. This cannot be an original ON product, noway. Price is original though. I will take legal action when they do not return me money. Never ever oder from them!!! Wish I saw previous reviews before!

8 July 2025
Unprompted review
Rated 1 out of 5 stars

Never received the parcel or an answer…

Never received the parcel or an answer of the customer support. Absolute scam

3 March 2025
Unprompted review
Iconparis logo

Reply from Iconparis

wir weisen Ihre Behauptung, es handle sich bei unserem Unternehmen um einen „Betrügerladen“, mit aller Deutlichkeit zurück. Solche Aussagen sind ruf- und geschäftsschädigend und können strafrechtliche Konsequenzen nach sich ziehen (§§ 186, 187 StGB – üble Nachrede/Verleumdung).

Unser Shop ist ein rechtskonformes E-Commerce-Unternehmen mit tausenden erfolgreichen Bestellungen. Die Versanddauer beträgt – wie klar auf der Website kommuniziert – in der Regel 8–20 Werktage, abhängig vom Zielort und eventuellen Verzögerungen durch Zoll oder Logistikdienstleister. In Einzelfällen kann sich der Versand verzögern, worüber wir transparent informieren.

Sollten Sie Ihre Bestellung noch nicht erhalten haben, bitten wir Sie dringend, sich mit Ihrer Bestellnummer direkt an unseren Kundenservice zu wenden. Nur so können wir Ihr Anliegen individuell und sachlich prüfen und lösen. Unbelegte Pauschalbehauptungen helfen dabei niemandem weiter.

Mit freundlichen Grüßen
Ihr Icon Paris Team

Rated 1 out of 5 stars

The worst company ever


Unfortunately, since there's no option for zero or negative stars, I’m forced to give one star. This was the worst experience I’ve had. To begin with, don’t be misled by the name—the items are manufactured and shipped from China! It took an entire month for the item to arrive, which was meant to be a Christmas gift. Attempts to contact the company were futile—it felt like shouting into the void, with no response whatsoever. When the item finally arrived after a month, it was far below expectations. Honestly, you’d be better off buying a 20-euro pair of shoes from any local store. Don’t fall for the same trap!

30 December 2024
Unprompted review
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