My order never arrived, so I sent an email asking about it and got the money back because everything was sold out. Even though I had to go after them to find out what happened, they answered quickly a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I first bought from you and you gave a gift which I like. The product which I bought it is good. I think you are doing good at it so keep it up.
Company replied
At varen er i orden og emballasjen god.
Great service
Company replied
Company details
Written by the company
Iconbeauty.no - dine Beauty favoritter på nett
Iconbeauty.no - dine Beauty favoritter på nett
Written by the company
- Norsk nettbutikk med lager i Oslo
- Vi ønsker fornøyde kunder, og derfor benytter vi oss av gode samarbeidspartnere med høy kvalitet. Hos oss finner du kjente merkevarer som Glöd Sophie Elise og Camilla Pihl Cosmetics. Velg mellom levering med HeltHjem eller PostNord.
Gave ved kjøp over 199,- og fri frakt ved kjøp over 299,-
Få en hyggelig overraskelse når du handler for mer enn 199,-
Vi produserer alle produktene selv og har full kontroll på kvaliteten hele veien.
Contact info
Henrik Ibsensgt. 60B, 0255, OSLO, Norway
- kundeservice@iconbeauty.no
- iconbeauty.no
4.6
Excellent
2K reviews
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order never arrived, but I got help
My order never arrived, so I sent an email asking about it and got the money back because everything was sold out. Even though I had to go after them to find out what happened, they answered quickly and solved it the quickest way.
22 January 2026
Reply from iconbeauty.no
Hej Juliana,
Thank you for sharing your experience. We’re sorry that your order didn’t arrive and that you had to reach out to find out what happened. That’s of course not how it should be.
We’re glad to hear that once you contacted us, we responded quickly and were able to resolve the situation in the fastest way possible with a refund. We appreciate your understanding and your honest feedback – it helps us improve.
Best regards
Freja
Great service
24 November 2025
Reply from iconbeauty.no
Hi Luli,
Thanks for your review. Great to hear that you’re happy with the service.
We hope you enjoy your products and have a good experience next time as well.
Hilsen Freja
Product was good
I first bought from you and you gave a gift which I like. The product which I bought it is good. I think you are doing good at it so keep it up.
14 October 2025
Reply from iconbeauty.no
Hi Mukti,
Thank you for your review.
We’re happy to hear that you liked both your product and the little gift included in your first order.
We appreciate your kind words and look forward to sending your next order.
Hilsen Freja
My parcel never arrived and I have…
My parcel never arrived and I have payed and even payed taxes.
28 August 2025
Reply from iconbeauty.no
Hej Tine,
Jeg kan se, at din ordre er leveret i din Postkasse - du skal derfor tage fat i HeltHjem, så kan de hjælpe dig videre herfra.
Chalotte Kornvig
Icon beauty
Excellent!
25 February 2025
Unprompted review
Reply from iconbeauty.no
Hi,
Thank you so much! We're thrilled to hear that you had an excellent experience. We look forward to serving you again soon! 😊🚀
Chalotte
Reply from iconbeauty.no
Hej May-Heidi,
Fantastisk! Vi sætter pris på din støtte og de venlige ord.
Hilsen Freja
Delivery time is terrible
24 November 2024
Går inn på link via Sofie Elise for å…
Går inn på link via Sofie Elise for å kjøpe en pakke og får Camilla phill produkter. Ikke greit
15 June 2024
Alt for lang leveringstid
21 April 2024
Rask levering
25 November 2023
Digger mystery boxene deres.
20 November 2023
Rask levering
7 September 2023
rask levering
27 May 2023
Super service!!
1 September 2022
Rask levering
20 July 2022
Rask levering👍
8 July 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.