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IC Markets (EU) Ltd Reviews 

4,221
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,205 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptional customer support team, noting that questions and inquiries are answered unusually quickly and with great clarity. People consistently appreciate the polite, knowledgeable, and professional assistance provided when resolving various account issues. Users also point out that the trading platform is exceptionally simple to navigate and very user-friendly for everyone. Customers truly value the fast live chat features that make connecting with a human agent completely seamless. Traders note that payouts and raw spreads are handled efficiently, ensuring a smooth overall experience on the platform.

What people talk about most

Customer service

Clients share positive opinions on customer service, highlighting fast responses and reliable assistance for... See more

Staff

Customers consistently note positive experiences with staff, highlighting fast, competent, and friendly... See more

Response time

Consumers find response times to be prompt and efficient, with a strong consensus praising the fast and clear... See more

Service

Reviewers mention positive feedback about service, expressing great satisfaction with the reliable and... See more

User experience

Customers report positive experiences with user_experience, highlighting a simple and user-friendly platform.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

IC Markets. Quite responsive and the best thing is that the AI help is relatively bearable. It gives up quickly and connects to a live aid. They respond unusually quickly and are forthcoming and to th... See more

Rated 5 out of 5 stars

I have been using IC Markets for a few months, and so far I am very satisfied with the service. It delivers everything it promises, and in my experience, the customer support team is efficient and res... See more

Rated 5 out of 5 stars

I’ve had a wonderful experience with Nelly. She’s been very helpful with all my questions and has solved my needs perfectly. Thank you so much again for your kind help.

Company details

Written by the company

IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(4,221)

2,760 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent customer support at IC…

Excellent customer support at IC Markets! I reached out to their online support team and was pleasantly surprised by how fast and professional they were. My questions were handled efficiently, and the agent was both knowledgeable and friendly. The live chat is really convenient and easy to access. I highly recommend IC Markets for the quality of their support. Very satisfied!

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Customer service

Nelly is very helpful, she is always answering in details, and give you all the necesary informations you need!

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Good service. No problems. Customer service fast and accurate. Highly recommend

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Best service out there

Best customer service out there, no matter how trivial the challenge is, they will help you out. Fastest transfer from the Intro AI Agent to the Human Agent available is damn awesome honestly.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Soooo nice to tell you that everyone…

Soooo nice to tell you that everyone must have to try with Icmarkets without any hesitation. Any one could talk with there own language, first time I got the experience like that way. Everyone you must try guys.... Great Great Great is not the word!!!

12 June 2026
Unprompted review

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