Been using ICLINIQ for 7 years. Good place to get initial or second opinions at reasonable rates. Only problem, the doctors you choose from the drop down list are rarely available. If you pos... See more
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Review summary
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Been using ICLINIQ for 7 years. Good place to get initial or second opinions at reasonable rates. Only problem, the doctors you choose from the drop down list are rarely available. If you post q... See more
Company replied
They responses quickly
Company replied
My experience was fine. I thought the doctor was very nice and he gave me very very thorough explanations. Not just one or two paragraph answer, but a whole page of possibilities and recommend. It sai... See more
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Company details
Written by the company
iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
Contact info
41 Madison Avenue - 31st Floor, 10010, New York City, United States
- +1 844-432-0202
- icliniq@icliniq.com
- icliniq.com
4.4
Excellent
621 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from iCliniq
Thanks for your wonderful feedback and support. We’d love to continue providing great service to awesome users like you. Thank you for choosing iCliniq.
Reply from iCliniq
Thank you so much for your encouraging star ratings!
I got the first consultation for free.
13 March 2024
Reply from iCliniq
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)
Reply from iCliniq
Thanks for your wonderful feedback and support.
Reply from iCliniq
It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you for choosing iCliniq.
Answer was unexpectedly quick
Answer was unexpectedly quick. And i am satisfied. Very good platform. 5 stars from my side ✨
7 March 2024
Reply from iCliniq
Thank you for your feedback. We're glad to hear that you found our service helpful and that we were able to provide it to you. Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!
Good service at no cost
1 March 2024
Reply from iCliniq
It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you for choosing iCliniq.
Overall a great experience consulting online
Overall, the experience was great. However, it started on a not-so-great note. A detailed description of my symptoms got a non-committal response from Dr. Rajesh Gulati "Hi, you should check your std panel,
urine culture, semen culture done. Should take antibiotics, anti inflammatory medications". Even I know this as a patient who has suffered from past instances of the disease.
My case was later referred to Dr. Sandhya Narayanan Kutty, who gave a detailed prognosis and prescription even explaining all the medicines. That was what I was expecting and kudos to iCliniq for making this possible.
10 March 2024
Reply from iCliniq
We are glad you're happy with our service. We really appreciate you taking the time to share your experience with us. We would love to continue providing great service to awesome users like you. And we sincerely apologize for any dissatisfaction caused by the previous doctor's responses. Thank you for choosing iCliniq and wishing you a fantastic day ahead!
It's was good doctor understood well…
It's was good doctor understood well but I'm from other country so no option available to pay from here should be one more free ask
6 March 2024
Reply from iCliniq
Thanks for your wonderful feedback and support. We're happy to see that you had a 5-Star experience at iCliniq.
We provide the first query free for all our new registered users, and the following are paid because we have to compensate the doctors for their time as well. We have multiple payment gateway options which you can pay from any country. Kindly email us the details to the support team from your registered email ID. Our team will assist you accordingly. Please do not hesitate to contact our support team at icliniq@icliniq.com, as we are always happy to assist you with anything you need. Thanks again!
Save your money!!
The doctor did not address my concern and I wasted more money than I had expected!!!
5 March 2024
Reply from iCliniq
Dear User, we are extremely sorry for the inconvenience. To help you with this, could you please share your contact details with us on icliniq@icliniq.com so that we can get in touch with you and resolve the issue.
They take money but you don't get answers
THEY TAKE MONEY BUT DON'T GIVE ANSWERS.
They deleted my question and took my money, I had paid for a question and paid to upload dicom files. I have sent multiple email's They say 'we will check this immediately and get back to you'. I have been waiting months for an answer, they just keep saying 'we will check this immediately and get back to you' never do. I don't think there is any doctors their because my question was quite specific and they didn't know the answer, so they decided to delete my question and remove my money from my wallet and thought I would not say anything. They are corrupt and ripping people off when they are in need of support, this is disgusting and should be ashamed of them selves
21 February 2024
Unprompted review
Reply from iCliniq
We're sorry to hear that your experience didn't meet your expectations. To better understand and address your issue, we need more details. Unfortunately, we couldn't locate your profile without your registered email address. Please report the problem by emailing us at icliniq@icliniq.com from your registered email ID. This way, we can get in touch with you and work towards resolving the issue. Don't hesitate to reach out. We're here to assist you. Your feedback is valuable, and we will take your concerns into consideration to improve our services in the future.
Reply from iCliniq
Thanks for your wonderful feedback and support.
🥲i would be happy if consultation is…
🥲i would be happy if consultation is free everytime
20 February 2024
Reply from iCliniq
Thanks for your wonderful feedback and support. We're happy to see that you had a 5-Star experience at iCliniq. We understand you might find the prices a bit high. We offer the first query for free to the new users, but after that, you need to pay for additional questions. This helps compensate our doctors for their time. We have different pricing plans, so you can visit our website or contact our support team to find the one that fits your needs and budget. We're committed to offering you a cost-effective solution.
So helpful doctors are on point
12 February 2024
Reply from iCliniq
Thank you for your positive feedback! We're happy to hear that you liked our service and that we could help you. Your support encourages us to keep doing our best for users like you. Thank you again for your kind words!
Quick response received…
I received an email from a doctor on a same day I wrote my health problem.
10 February 2024
Reply from iCliniq
Thanks for your wonderful feedback and support.
The doctor's findings were in agreement…
The doctor's findings were in agreement with my primary doctor's. Thank you.
12 February 2024
Reply from iCliniq
Wow! It sounds like you had a good time with us. Thanks for taking the time to share your feedback with us. Your health and well-being are our top priorities. Wishing you continued good health!"
Top class Dr. is just an email away.
It was middle of the night, when you can't reach any Dr. Only option is to go to emergency room. In my case this was difficult, since I didn't have transport ready. I was having severe leg cramps repeatedly! I decided to search Google. I landed on iCliniq. Web site stated it might take 24 hours.But I was optimistic. I was much relieved when I got a reply from one gentleman Dr. who was kind enough to look into my case and I received a simple solution to my problem within 6-8 hrs. These people are doing a great job. Thank you Dr. and iCliniq.
12 February 2024
Unprompted review
Reply from iCliniq
Wow! It sounds like you had a good time with us. Thank you for your kind words. We appreciate you sharing your experience with us. We're lucky to have users like you. We’d love to continue providing great service to awesome users like you. Thanks again!
I didn't find the details
4 February 2024
Reply from iCliniq
We apologize for the inconvenience. Your problem needs a detailed examination. Since we don't have your registered email ID, we couldn't map your profile. We request you to report the issue at icliniq@icliniq.com so that we can get in touch with you and resolve the issue. Feel free to reach out to us. We are always looking to help our users.
No proper communication from site after…
No proper communication from site after first reply from doctor.Its been 3 days and no reply and site asking money for a prompt replay.I think it’s just another way to make money
31 January 2024
Reply from iCliniq
Hi, thanks for sharing your feedback. We apologize if your experience did not meet your expectations. Unfortunately, without your registered email ID, we are unable to identify your profile. To address your concerns, we kindly ask you to report the issue to icliniq@icliniq.com from your registered email ID. By doing so, we can promptly escalate your concerns to our moderation team and work towards a resolution. Please feel free to reach out to us, as we are committed to assisting our users and ensuring their satisfaction.
really good and fast service
really good and fast service, nice doctors and good advice with prescriptions too!!!
i loved my experience and thank you icliniq
11 October 2023
Reply from iCliniq
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for users like you. We’d love to continue providing great service to awesome users like you. Thanks again!
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