Been using ICLINIQ for 7 years. Good place to get initial or second opinions at reasonable rates. Only problem, the doctors you choose from the drop down list are rarely available. If you pos... See more
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Been using ICLINIQ for 7 years. Good place to get initial or second opinions at reasonable rates. Only problem, the doctors you choose from the drop down list are rarely available. If you post q... See more
Company replied
They responses quickly
Company replied
My experience was fine. I thought the doctor was very nice and he gave me very very thorough explanations. Not just one or two paragraph answer, but a whole page of possibilities and recommend. It sai... See more
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Company details
Written by the company
iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
Contact info
41 Madison Avenue - 31st Floor, 10010, New York City, United States
- +1 844-432-0202
- icliniq@icliniq.com
- icliniq.com
4.4
Excellent
621 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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sorry guys but i am on a fact finding…
sorry guys but i am on a fact finding mission my Dr tells me 1 thing and i am supposed to be able to afford 2 other separate opinions from different Dr's and i can not afford the Dr. i have now hehehehe. but i am home bound and need to get to work and your opinion is very precious to me i don't trust Dr's in general but if i have more than 1 opinion it helps alot thank you, thank you, thank you
21 October 2025
Reply from iCliniq
Thank you for sharing your thoughts and for trusting iCliniq with your health concerns. We completely understand your need to seek multiple opinions—it’s always wise to be well-informed about your health.
We’re glad to know that our guidance is valuable to you. Please be assured that our doctors are here to provide clear and reliable advice, and we always strive to support you, especially when getting multiple opinions conveniently is important.
At iCliniq, your first query is free, and you have already received an opinion from a doctor. Since our doctors dedicate their expertise and time to address your health concerns, follow-up queries require payment. You can follow up with the same doctor to clarify any doubts, or you may seek opinions from other doctors as well.
Best regards,
Team-iCliniq
Intelligent and truly professional doctor
The dr was quick to respond and appeared to be a professional with sincerely dedicated to the welfare and treatment of the patient.
18 October 2025
Reply from iCliniq
Thank you so much for your valuable feedback!
We are truly delighted to know that you had a positive experience and that the doctor responded promptly with professionalism and care.
Your satisfaction is our top priority, and it’s encouraging to hear that our platform could support you effectively.
We appreciate your trust in us and look forward to assisting you whenever needed.
Dr diagnosis is appropriate and…
Dr diagnosis is appropriate and medicine proposed is perfect for my complaint,thanks
17 October 2025
Reply from iCliniq
We’re delighted to hear that the doctor’s diagnosis and prescribed treatment were helpful for your concern. Your kind words mean a lot to us.
We truly appreciate the time you took to share your experience, and we look forward to assisting you again in future consultations.
Wishing you good health always!
Very helpful medical advice
Very helpful medical advice. The information helped me to take the next steps.
Also very prompt.
Very much appreciated.
16 October 2025
Reply from iCliniq
Thank you for your feedback.
We're glad to hear that you found our service helpful and that we could provide it to you. Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!
A very poor medical option in UK
At first glance this presents as a viable option for simple prescriptive medicine if you cannot see a primary care physician.The pitfall to this - which is not clear on their website - is that they do not issue prescriptions. They charge for "consultation" which turns out to be less informed and informative than "Dr Google". Every response in a conversation is classed as a separate "consultation" and charged as such.
Or you could subscribe. But that billing isn't informative either so each "consultation" [e-message] could be classed as an "hour". I don't know. The moment i saw a charge being levied for the second message in a conversation my alarm bells went off and I got the hell out of there.
Perhaps in places where there are no options this is a decent service but in the UK it's an over priced rip off. Here you are better served going to the NHS website and making a contact there or signing up to one of the big pharmacy sites.
iCliniq told me nothing I did not tell them in my initial enquiry and provided nothing useful. The medical protocol they recommended & wanted to forward to my own physician [for an additional fee i have no doubt. But why would i want them to forward something to my GP for me to go see them about? If I could get in to see my GP wouldn't i just talk to them without the middle man?] was overdone. No clinician in UK would have prescribed such a huge combination of medications for a simple ailment.
My first message told them I needed a prescription issued and asked directly if they could provide this.
My paid message asked for the prescription again.
At no time did ANYONE respond that they do not issue prescriptions. Not until I pushed it with a full complaint.
It's clear this is a simple tactic to keep you talking and rack up the charges.
I have deleted my account.
If you are in the UK don't bother with this site. There are better options available, cheaper or completely free, who can do more and offer practical help.
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UPDATE
Expected soft soap PR Reply that is meaningless.
When someone asks TWICE if a company can issue a prescription and the company representative TWICE fails to answer that direct question the rest is not a matter of conjecture or a failure to read "FAQs"
Add to that consultation information less than that available on easily and freely available sources and medicine recommendations no UK doctor would agree to and the value of this service is simple to judge.
I deleted my account for a reason
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UPDATE
More soft soap PR in the edited reply, but isn't it funny how the apology and thanks only happens now I've gone public, but in private they fobbed me off, and have never once offered a refund for effectively charging me to tell me what I'd already told them while actively NOT answering the question about issuing a prescription?
It is important to note that had they answered that in the response to the "free" initial reply I'd have simply gone elsewhere and not lost a penny. Instead I paid for them to repeat a doctor google answer about a simple dental question at odds with current NHS standard care by recommending over-medication.
I deleted my account for a reason
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14 October 2025
Unprompted review
Reply from iCliniq
Thank you for taking the time to share your feedback.
We’re very sorry to hear about your experience and understand your frustration.
To clarify, iCliniq is an online medical opinion platform where registered doctors provide medical advice based on user information. However, as mentioned in our Terms and FAQ section, we are not authorized to issue prescriptions, as our service is intended to supplement — not replace — an in-person consultation.
We sincerely regret that your experience did not meet expectations.
Your feedback has been forwarded to our quality team for review so that we can continue improving our communication and user experience.
Your feedback about transparency regarding prescriptions and consultation clarity is extremely valuable, and we’re already reviewing how we can make this information more visible and easier to understand for all users.
Thank you again for your input.
We wish you the very best for your health and future consultations.
Thank you Dr Niazai!
Dr. Niazai has been a great help. He is an excellent doctor. His empathy, his professionality, and his clarity in explaining and giving constructive advice make me regret being far from the place where he visits. Thank you very much indeed!
12 October 2025
Reply from iCliniq
Thank you for your feedback. We're glad to hear that you found our service helpful and that we could provide it to you. Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!
Expert advice at low cost
10 October 2025
Reply from iCliniq
Thank you for your valuable feedback!
We are very glad to know that you had a good experience with us.
We will be happy to assist and help you with any further services in the future.
Reply from iCliniq
Thank you so much for your excellent feedback.
We’re happy you felt supported and received a quick response.
Your appreciation and kind words mean a lot to us, and they encourage our team to continue delivering the best support possible.
Reply from iCliniq
Thank you for your kind feedback. We are delighted to know that you received prompt and clear advice from our doctor. We truly value your trust in iCliniq and remain committed to supporting you with reliable healthcare guidance.
Be patient, read process thorougly, new & great site
This is great site with good people at the helm. I think they see the plight of patients tied into brick and mortar system entanglements and have a noble effort underway here. It is early in their endeavor and a few bumps along the way can happen be patient. My exp in hindsight was validating in that these folks are professional well intentioned and clear about the moral imperative. The usa has a debacle infected healthcare model, its greed and catasrophizing are the symptoms used to line pockets of private equity owners. Get a 2nd opinion here because the odds are if in usa you will see the same boilerplate confusion their industry is making millions on daily. Didnt want a rant but there it went, sorry for that but grateful for the people at lclinq.
29 August 2025
Reply from iCliniq
Thank you very much for your kind and thoughtful words.
We truly appreciate your understanding and support of our mission.
We’re glad to know that your experience was a positive one, and we’ll continue working hard to live up to the trust placed in us.
Thank you again for taking the time to share your perspective.
It means a lot to the entire iCliniq team.
Excellent but i hope the doctor who…
Excellent but i hope the doctor who will answer my questions about what i experience well tell me and explain to me clearer so i can understand more
4 September 2025
Reply from iCliniq
Thank you for your valuable feedback. We’re glad to know you had a positive experience and truly appreciate your suggestion for clearer explanations from our doctors. Your input helps us improve and ensures that we provide guidance in a way that’s easy to understand.
You can also follow up with the doctor for further clarification, as they are always ready to help you.
Best regards,
Team-iCliniq
I can only ask one question...
I can only ask one question without having to pay. Shoul be atleast able to reply to the dr once if his info didnt answer all questions.
3 September 2025
Reply from iCliniq
Thank you for sharing your honest feedback. We completely understand your concern about wanting to reply to the doctor if your query feels unanswered. On iCliniq, the first query is free for all new users, but follow-up replies require a nominal fee to ensure doctors are fairly compensated for their time and expertise.
We truly value your suggestion and will share this with our team to see how we can improve the experience for our users. Thank you for trusting iCliniq for your healthcare needs.
Best regards,
Team-iCliniq
prompt and clear advice !
31 August 2025
Reply from iCliniq
Thank you for your kind feedback. We are delighted to know that you received prompt and clear advice from our doctor. We truly value your trust in iCliniq and remain committed to supporting you with reliable healthcare guidance.
Really helpful advice from a senior…
Really helpful advice from a senior doctor. Reassured us and worth the money.
18 August 2025
Reply from iCliniq
Thank you so much for your valuable feedback.
We’re delighted to know that you found the advice helpful and reassuring.
Your kind words encourage us to keep serving patients better every day.
We are always here to support you and look forward to assisting you with any future consultations.
Exceptional service
I recently received feedback from my doctor that was truly outstanding. The response was written in simple, easy-to-understand English, which made it very clear for me.
What impressed me the most was how the doctor really took the time to read my query. Their response included everything I had written, showing that they paid attention to my concerns.
Additionally, the reply came quickly, which I really appreciated. Overall, this experience made me feel heard and valued. I'm grateful for such attentive and clear communication!
27 August 2025
Reply from iCliniq
We appreciate you sharing your thoughtful comments. That you had such a good experience with our doctor makes us very happy. Our top priority is always making sure each patient feels heard, respected, and given clear instructions in easy-to-understand language.
Your gratitude is greatly appreciated and will undoubtedly motivate our physicians to give prompt, considerate, and attentive care. We appreciate your faith in us and promise to be there for you in times of need.
Wishing you good health always.
Most satisfying
Most satisfying. The response received was to the point and short and answered my query in a time bound manner.
25 August 2025
Reply from iCliniq
Thank you for sharing your feedback. We’re happy to hear that you found the response most satisfying, clear, and timely.
Your trust in iCliniq means a lot to us, and we’ll continue to support you with quality healthcare guidance.
Best regards,
Team-iCliniq
Been using ICLINIQ for 7 years
Been using ICLINIQ for 7 years. Good place to get initial or second opinions at reasonable rates.
Only problem, the doctors you choose from the drop down list are rarely available. If you post queries to the general pool without choosing any doctor, you get a faster response.
Most doctors are empathetic and provide sound medical advice.
Came across one who had zero empathy and provided very idiotic, irrelevant medical advice.
26 August 2025
Unprompted review
Reply from iCliniq
Thank you so much for sharing your valuable feedback and for trusting iCliniq for the past 7 years.
We truly appreciate your continued support.
We are glad to know that you find our platform helpful for getting initial or second opinions at reasonable rates.
Your feedback regarding faster responses through the general pool has been noted, and we will certainly work towards improving the availability of doctors from the drop-down list to enhance your experience.
We also regret the inconvenience you faced with one of the responses and assure you that we are continuously working to maintain the quality and empathy of medical advice provided on our platform.
We look forward to continuing to serve you and provide reliable healthcare support in the future.
Been using ICLINIQ for 7 years
Been using ICLINIQ for 7 years. Good place to get initial or second opinions at reasonable rates.
Only problem, the doctors you choose from the drop down list are rarely available. If you post queries to the general pool without choosing any doctor, you get a faster response.
Most doctors are empathetic and provide sound medical advice.
Came across one who had zero empathy and provided very idiotic, irrelevant medical advice.
31 July 2025
Reply from iCliniq
Thank you so much for sharing your valuable feedback and for trusting iCliniq for the past 7 years.
We truly appreciate your continued support.
We are glad to know that you find our platform helpful for getting initial or second opinions at reasonable rates.
Your feedback regarding faster responses through the general pool has been noted, and we will certainly work towards improving the availability of doctors from the drop-down list to enhance your experience.
We also regret the inconvenience you faced with one of the responses and assure you that we are continuously working to maintain the quality and empathy of medical advice provided on our platform.
We look forward to continuing to serve you and provide reliable healthcare support in the future.
Reply from iCliniq
Thank you so much for sharing your valuable feedback.
We are delighted to know that you received a very good answer and proper guidance from our doctor. Your kind words truly encourage us to keep delivering quality healthcare support.
We appreciate your trust in iCliniq, and please be assured that we are always here to assist you with any future consultations or queries you may have.
Quick reply plus to the point solution.
19 August 2025
Reply from iCliniq
Thank you for your valuable feedback.
We’re glad to know that our quick response was reassuring for you.
Your appreciation motivates us to continue providing prompt and quality care.
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