Checkout showed €45 delivery and no clear warning of further costs. On delivery I was charged an unexpected €75 in customs and courier fees. If you are ordering from outside the EU, be aware the p... See more
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See what reviewers are saying
Prompt, professional customer service ... Italy to New Hampshire in three days!! Skates and blades were exquisite -Risport+JohnWilson - and the mounting was spot on ... Cost was almost exactly h... See more
Don t buy skates from them. Tried to my friend a pair of Risport Pro and they fitted perfectly. Ordered the same size and width from their website and their arrived i noticed that the boot was wider t... See more
They had a boot (Edea Piano 260C black) in stock that i havent seen anywhere else, even tho the wait list for them is 12 months at Edea factory. E X T R E M E L Y fast shipping. Ordered my Pianos... See more
Company details
Written by the company
Siamo presenti da oltre 30 anni con la più ampia scelta di prodotti per Pattinaggio Artistico su Ghiaccio.
Contact info
Via Ferrarin 47, 36022, Cassola, Italy
- +39 351 770 6882
- info@iceskater.it
- iceskater.it
Unexpected charges
Checkout showed €45 delivery and no clear warning of further costs. On delivery I was charged an unexpected €75 in customs and courier fees.
If you are ordering from outside the EU, be aware the price at checkout is not the final price. Delivery also took 10 days with no updates. I would not order again.
Don t buy skates from them
Don t buy skates from them. Tried to my friend a pair of Risport Pro and they fitted perfectly. Ordered the same size and width from their website and their arrived i noticed that the boot was wider than what i tried before and the tongue was fitting weird. Tried to return them and no success. I recently compared again with another pair the same size boight from somewhere else and mine were definitely bigger. I think someone used them before or put them in oven. Or they dont sell original skates i don t know. Now i have this pair that i cannog use. Avoid this company
Multiple purchases, great experience
I've done multiple purchases from them. They have always delivered in a timely manner.
I've never encountered any issue, even the blade sharpening service was according to expectations.
WOW.
Prompt, professional customer service ...
Italy to New Hampshire in three days!!
Skates and blades were exquisite -Risport+JohnWilson - and the mounting was spot on ... Cost was almost exactly half of best price I could find in US.
... cannot recommend this shop enough - we could not be happier - thank you so much!
Ordered from South Africa
Ordered from South Africa and received my order in 5 working days. Thank you for a speedy delivery and reasonable prices. I'll definitely use them again in the future.
Incompetent
They claim they can ship everywhere, but then they managed to screw up the value of the goods for the import declaration so I ended up paying twice the amount of the purchase just because of taxes which were only result of their mistake in the paperwork. And they insisted saying that they did well. Never again. Useless.
Impeccable customer service
I made a purchase recently and realised I had purchased the wrong blades. I contacted them about it and they were SO helpful. They were so friendly and quick to respond. Their customer service is really good. I highly recommend their website.
Australians don’t bother…
Do not order from this company if you live in Australia. My blades made it to Australia very quickly, however I was not informed I would be incurring additional fees once my blades made it to customs, I received a scam like text message from UPS stating I owed $273 worth of taxes and import fees which I promptly reported as junk because of how suspicious it looked. At no point before or during my purchase was I informed of these fees, they then also refused to refund my full fee as it “wasn’t there fault” they didn’t inform me of almost $300 worth of extra fees. Very very unprofessional, as a business it is their job to be aware of any such fees and notify customers before purchase, not once it is already in the country. Express shipping was $98, only to not receive them till 2.5 weeks later (I am still waiting). Will absolutely not be purchasing from Iceskater.it again.
Arrived in Lithuania in 7 days and…
Arrived in Lithuania in 7 days and everything was very well packed and everything of a very high quality. I am very satisfied. I highly recommend the shop.
Perfect service and really fast delivery
Fast Shipping, Great stock!
They had a boot (Edea Piano 260C black) in stock that i havent seen anywhere else, even tho the wait list for them is 12 months at Edea factory.
E X T R E M E L Y fast shipping. Ordered my Pianos on monday, and by wednesday, they were in my hands in a completely different country.
Great communication and surprisingly…
Great communication and surprisingly fast shipping time.
Speedy shipping, great service, beautiful skates
Speedy shipping, great service, beautiful skates came with own certificate. Very appreciate this store for my skates
So happy with this team.
So happy with this team.
Ordered the item (best price that I could find internationally including freight).
Item was out of stock so they offered me a more premium item at the same price.
Item dispatched during COVID-19 lock down in France/UK when the UK strain first became apparent.
Arrived faster than some items we ordered from Australia! (I live in Australia)
Could track the item from dispatch.
Friendly and helpful staff.
Love this website.
Excellent customer service.
Fast delivery and quick answers to questions.
Very smooth transaction. Boots and blades arrived fast and I´m a very happy customer.
Perfect
Good skates and rapid delivery to Japan ! Very satisfied by my purchase
competitive price compare to what I could find domestically
Fast shipping and excellent service
Fast shipping and excellent service. Will definitely be buying there again
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