I m regular customer in there site 1 month ago i deposit 2500rs till now I didn't receive in my wallet they says my money not received in there system now what will I do know they just eat my money U... See more
Company replied
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See what reviewers are saying
After I posted my review on Trustpilot, iCash.One replied publicly asking me to contact them by email for resolution. I did email them again as requested, but there is still no proper reply or r... See more
Company replied
Worst still now no upadte and they are not replying. They think that we won't complaint on small amounts. I didnt recived my withdraw still now I made on 13may2026 paymet id 9309660 they simply update... See more
Company replied
I have been using icashone since it started before, it was Astropay now it's icashone. I only use icashone for faster transactions to gaming websites but, 4th June 2026 i made a deposit of 1000 rupees... See more
Company replied
Company details
Written by the company
iCash.One is a comprehensive platform designed to bridge the gap between merchants and payment solutions. This system facilitates seamless transactions and interactions, allowing merchants to easily integrate and accept different payment solutions. This interconnected approach not only enhances the customer experience but also drives growth and operational efficiency for merchants.
Contact info
Third Floor, Landmark Square, 64 Earth Close PO Box 707 Camana Bay, Grand Cayman Cayman Islands, KY1 9006, Cayman Islands
- support@icash.one
- icash.one
Breach of guidelines
My deposit amount 1000 And 4000 not…
My deposit amount 1000 And 4000 not received 5feb amount deduct my account but not received in icash one wallet many times email And payment screenshot share but not solution my problem your customer support very very frustrateing 100 times email And messages but not response very very poor service
27 February 2026
Unprompted review
Reply from iCash.One
Hello Rupesh!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Your experience is important to us, and we want to ensure that we address your concerns effectively.
We had previously requested additional details through the TrustPilot platform in order to assist you further. However, we regret to inform you that we have not received a response from you within the given timeframe. Without the necessary information, it becomes challenging for us to review and resolve your situation effectively.
To ensure that we can assist you, we kindly request that you use the form available in our Help Center (https://icashoneinc.zendesk.com/hc/en-us) to send us an email with detailed information about the issue you are facing. Rest assured, our dedicated Support Team will prioritize your request and provide you with the necessary assistance.
We appreciate your cooperation and look forward to receiving your email. Please be assured that once we receive your message, we will take swift action to resolve your concerns.
Thank you for choosing iCash.one, and we are committed to providing you with a better experience.
Best Regards,
iCash.one Team
worst customer support + worst service
worst customer support + worst service, my wallet topup is not yet credited , even after multiple mails, it has passed 2 days already, last time also they took a whole week to reply, My ticket ID is #142797 WHERE i shared payment proofs and all. but still not a single staff is bothered about it since 2 days
amount is 1000 INR
date -25.02.2026, time 06.24 PM IST.
ticket Id - #142797
user ID - NZeVgmPtTk
if it IS not gets credited today, i will stop using the app forever.
These guys only replies to their paid positivr reviews. LOL
25 February 2026
Unprompted review
Reply from iCash.One
Hello Dheeraj!
We sincerely apologize for the inconvenience and any frustration this situation may have caused you. Your experience is important to us, and we strive to provide a smooth and reliable service for all our users.
Please note that our Support Team has already contacted you via email with the details of your case and is currently following up.
If there is anything else we can assist you with or if you have further questions, please don't hesitate to reach out, we’re here to help.
Warm regards,
iCash.One Team
I withdraw 2017 rupees on 26th…
I withdraw 2714 rupees on 26th September 2025 and Money successfully transferred to my Bank account but After 3 days my bank account got freeze because that money was cyber fraud money . I talk to the bank and cyber cell they told me that that money was cyber fraud money that's why my account still got freeze
26 September 2025
Unprompted review
Reply from iCash.One
Hello Sahidur,
We understand how concerning and inconvenient it must be to have your bank account frozen, especially when the transaction appeared to be successful at the time of withdrawal.
Our support team is already getting in touch with you directly to assist you safely.
We're here for anything you need.
iCash.One Team
I have made two payments of INR 4000…
I have made two payments of INR 4000 and INR 5000 each with payment ID - 500647649 and payment ID - 500674852.
After multiple follows ups and email i am just getting automated reply from customer service without a resolution.
Hope this will help in getting amount credited to the wallet or a refund
26 February 2026
Unprompted review
Reply from iCash.One
Hello Samar!
We sincerely apologize for the inconvenience and any frustration this situation may have caused you. Your experience is important to us, and we strive to provide a smooth and reliable service for all our users.
Please note that our Support Team has already contacted you via email with the details of your case and is currently following up.
If there is anything else we can assist you with or if you have further questions, please don't hesitate to reach out, we’re here to help.
Warm regards,
iCash.One Team
Ye froud app h maine isme 4000 rs add…
Ye froud app h maine isme 4000 rs add kiye mere bank se paisa kat gaya mere pass all proof h but I cash me paisa add nahi hua plzz don't use this app
22 February 2026
Unprompted review
Reply from iCash.One
Hello Anil!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Your experience is important to us, and we want to ensure that we address your concerns effectively.
We had previously requested additional details through the TrustPilot platform in order to assist you further. However, we regret to inform you that we have not received a response from you within the given timeframe. Without the necessary information, it becomes challenging for us to review and resolve your situation effectively.
To ensure that we can assist you, we kindly request that you use the form available in our Help Center (https://icashoneinc.zendesk.com/hc/en-us) to send us an email with detailed information about the issue you are facing. Rest assured, our dedicated Support Team will prioritize your request and provide you with the necessary assistance.
We appreciate your cooperation and look forward to receiving your email. Please be assured that once we receive your message, we will take swift action to resolve your concerns.
Thank you for choosing iCash.one, and we are committed to providing you with a better experience.
Best Regards,
iCash.one Team
I wish I could have given minus…
I wish I could have given minus rating,this fraud app has stolen my 3k since 6 months and the most worst part is their support team which is expertise only in manipulating in every way possible
24 February 2026
Unprompted review
Reply from iCash.One
Hello Dalai!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Your experience is important to us, and we want to ensure that we address your concerns effectively.
We had previously requested additional details through the TrustPilot platform in order to assist you further. However, we regret to inform you that we have not received a response from you within the given timeframe. Without the necessary information, it becomes challenging for us to review and resolve your situation effectively.
To ensure that we can assist you, we kindly request that you use the form available in our Help Center (https://icashoneinc.zendesk.com/hc/en-us) to send us an email with detailed information about the issue you are facing. Rest assured, our dedicated Support Team will prioritize your request and provide you with the necessary assistance.
We appreciate your cooperation and look forward to receiving your email. Please be assured that once we receive your message, we will take swift action to resolve your concerns.
Thank you for choosing iCash.one, and we are committed to providing you with a better experience.
Best Regards,
iCash.one Team
very bad one time I'm deposit 8000 inr…
very bad one time I'm deposit 8000 inr money never credited my icash account I'm 3 days but not credited money. after I'm trying to reach customer support tha said you wrongly sent amount not credited your money i cash account were my money still i don't know i sent screenshot statement everything but no use the said it's your mistake you wrongly sent amount i hate icash before astropay I'm using i never face deposit issue now india only available icash so sad
23 December 2025
Unprompted review
Reply from iCash.One
Hey there, how are you?
We recently came across your review on Trust Pilot, and we're truly sorry to hear that your experience with iCash.one did not meet your expectations. We understand how disappointing that can be.
Once again, we apologise for any inconvenience you've faced, and we're committed to making things right on behalf of iCash.one. We hope to have the opportunity to provide you with a better experience in the future.
Best regards,
iCash.one Team
I had Deposited R's/5500 on 14th…
I had Deposited R's/5500 on 14th February, 2026 & Transaction got successful but amount not added in my wallet till now. Such a bad service which can not explain. They are doing totally scam now with people. There are no any proper customer support is available & only robotic message used to get received. I am so Frustrated with this company.
My Ticket no- 127606
UTR no:- 200100324908
14 February 2026
Unprompted review
Reply from iCash.One
Hello Niranjan!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Your experience is important to us, and we want to ensure that we address your concerns effectively.
We had previously requested additional details through the TrustPilot platform in order to assist you further. However, we regret to inform you that we have not received a response from you within the given timeframe. Without the necessary information, it becomes challenging for us to review and resolve your situation effectively.
To ensure that we can assist you, we kindly request that you use the form available in our Help Center (https://icashoneinc.zendesk.com/hc/en-us) to send us an email with detailed information about the issue you are facing. Rest assured, our dedicated Support Team will prioritize your request and provide you with the necessary assistance.
We appreciate your cooperation and look forward to receiving your email. Please be assured that once we receive your message, we will take swift action to resolve your concerns.
Thank you for choosing iCash.one, and we are committed to providing you with a better experience.
Best Regards,
iCash.one Team
IT HAS BEEN 4_5 DAYS BUT MY DEPOSIT…
Credit my deposit amount that's all ///////. After I got Reply / response from them : Still my query is unresolved and they don't even respond, Nobody use this Fruad application.
##########
IT HAS BEEN 4_5 DAYS BUT MY DEPOSIT AMOUNT OF RS 5000 IS YET NOT CREDITED TO MY ICASH WALLET SUCH A SHAME AND DISAPPOINTING EXPERIENCE .
User id :xSpA7c6PBA
Ticket I'd 139984
This is my last warning and after this I am going to Cyber crime department . I have already sent bank statement and payment proof as well.. Credit my deposit amount of 5000 or face consequences.
If my amount is not credited I am going to Cyber crime and court of Justice be ready to face consequences ..
I would recommend everyone to not use this fruad spammers app ..
I am going to make youtube video and expose you just wait now...
19 February 2026
Unprompted review
Reply from iCash.One
Hello!
We’re sorry to hear about your experience.
Our support team can assist you directly and securely — please reach out to us at **support@icash.one**, and we’ll review your case as soon as possible.
iCash.One Team
Just perfect
Just perfect, not 100 percent but near that. Very prompt and convenient to use.
22 February 2026
Unprompted review
Reply from iCash.One
Hello Lokinder!
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you are pleased with our service and that we have met your expectations.
At iCash.One, customer satisfaction is our top priority, and we are always here to assist you with any questions or concerns you may have. Don't hesitate to reach out to us if there's anything else we can do for you.
Best Regards,
iCash.oneTeam
There is my 9k deposit in delay
There is my 9k deposit in delay.
There is just automated response from support.
They are not replying with the solution or even asking about the delay..
9k is not small amount . It feels like i have been scammed.
I will wait for 1-2 days then i have to take legal actions i guess…
21 February 2026
Unprompted review
Reply from iCash.One
Hello!
We’re sorry to hear about your experience.
Our support team can assist you directly and securely — please reach out to us at **support@icash.one**, and we’ll review your case as soon as possible.
iCash.One Team
I deposited 3800 in 22 February 2026…
I deposited 3800 in 22 February 2026 still in processing mode, I have already shared transaction proof everything, but customer support not replying and not support , still am waiting for my top up can you please help me with that, , please add top up asap it's urgent
22 February 2026
Unprompted review
Reply from iCash.One
Hello Amit!
We sincerely apologize for the inconvenience and any frustration this situation may have caused you. Your experience is important to us, and we strive to provide a smooth and reliable service for all our users.
Please note that our Support Team has already contacted you via email with the details of your deposit case of INR 3,800 and is currently following up.
If there is anything else we can assist you with or if you have further questions, please don't hesitate to reach out. We’re here to help.
Warm regards,
iCash.One Team
Deposit not credited…
User id : e7ilxaZhgG
Number : 7975608214
Deposited 20000 rs on 16/02/2026 and 12501 rs on 21/02/2025 , I have mailed them plenty of times but there is no response for my email , third class customer support,kindly ban this in India
16 February 2026
Unprompted review
Reply from iCash.One
Hello Manoj!
We sincerely apologize for the inconvenience and any frustration this situation may have caused you. Your experience is important to us, and we strive to provide a smooth and reliable service for all our users.
Please note that our Support Team has already contacted you via email with the details of your INR 20,000 deposit case and is currently following up.
If there is anything else we can assist you with or if you have further questions, please don't hesitate to reach out. We’re here to help.
Warm regards,
About withdrawal
I had withdrawn but my withdrawal has not been completed and the money has not come into my bank account and it is showing complete on the application. I have mailed many times but do not get any response.I have sent all the details to them.my payout id 9228744 , Withdrawal Amount ₹20000 , Date 12/02/2026 Time 12:07 AM, my user id 8SWhNwlh3b
12 February 2026
Unprompted review
Reply from iCash.One
Hello Yogesh!
We sincerely apologize for the inconvenience and any frustration this situation may have caused you. Your experience is important to us, and we strive to provide a smooth and reliable service for all our users.
Please note that our Support Team has already contacted you via email with the details of your INR 20,000 withdrawal case and is currently following up.
If there is anything else we can assist you with or if you have further questions, please don't hesitate to reach out. We’re here to help.
Warm regards,
I have deposited 9000 rupees through…
I have deposited 9000 rupees through this app on 14-02-2026, the amount is still not credited , it shows expired and says they couldn’t process the request and they never respond over the mail.
I have all the proofs with me , I have sent the same to their support mail
All they reply is this -
To keep everything in one place and ensure a smoother follow-up, we’ll continue the communication under ticket number
And they don’t ever reply in the ticket ever
User id - A9hiVsZSww
14 February 2026
Unprompted review
Reply from iCash.One
Hello Chandana!
We sincerely apologize for the inconvenience and any frustration this situation may have caused you. Your experience is important to us, and we strive to provide a smooth and reliable service for all our users.
Please note that our Support Team has already contacted you via email with the details of your INR 9,000 deposit case and is currently following up.
If there is anything else we can assist you with or if you have further questions, please don't hesitate to reach out. We’re here to help.
Warm regards,
Payment Debited but Not Credited to…
Payment Debited but Not Credited to iCash Wallet – 13 Feb 2026
Dear iCash Support Team,
I would like to inform you that on 13th February 2026 at 9:52 AM, I made a payment of ₹10,000, but the amount has not been credited to my iCash wallet.
The amount has been successfully debited from my bank account. The UTR number for the transaction is 098384533991. However, my wallet balance is still not updated.
I have tried contacting customer support multiple times, but the issue remains unresolved. Kindly look into this matter urgently and credit the amount to my wallet at the earliest.
Transaction Details: • Date: 13/02/2026
• Time: 9:52 AM
• Amount: ₹10,000
• UTR Number: 098384533991
Please confirm the status of this transaction and inform me if any further details are required from my side.
Looking forward to your prompt support.
13 February 2026
Unprompted review
Reply from iCash.One
Hello Balkrushna!
Thanks for sharing your review. Our support team is already getting in touch with you directly to assist you safely with your deposit case.
We're here for anything you need.
iCash.One Team
Hello sir I am Pravin Kripalsingh Rawat…
Hello sir I am Pravin Kripalsingh Rawat I applied for withdrawal on 9 feb but it did not come to my account till now already 11 days completed till now it did not come to my account i mail to customer support but no reply or response from customer support just only creating ticket how many days should I wait for this sir plz solve this issue as soon as possible I provide all the pdf bank details but I don't know why u r not solving this issue i am frustrated how many time I mailed u for one customer u take that much time to solve issue there is only one way to communicate u that is mail but no response .
User id -bylRge3hpn
9 February 2026
Unprompted review
Reply from iCash.One
Hello Pravin,
We sincerely apologize for the inconvenience and any frustration this situation may have caused you. Your experience is important to us, and we strive to provide a smooth and reliable service for all our users.
Please note that our Support Team has already contacted you via email with the details of your case and is currently following up.
If there is anything else we can assist you with or if you have further questions, please don't hesitate to reach out. We’re here to help.
Warm regards,
iCash.One Team
Ticket # 134507/Deposit not received
Ticket # 134507
Name - Syed faraz mehdi
What happened? I sent the details but still haven’t received any response. When we email you, there is no reply. But when we post a review on Trustpilot, you respond there quickly. Why are you doing this? Why are you holding everyone’s money?
12 February 2026
Unprompted review
Reply from iCash.One
Hello Faraz!
We sincerely apologize for the inconvenience and any frustration this situation may have caused you. Your experience is important to us, and we strive to provide a smooth and reliable service for all our users.
Please note that our Support Team has already contacted you via email with the details of your case and is currently following up.
If there is anything else we can assist you with or if you have further questions, please don't hesitate to reach out. We’re here to help.
Warm regards,
iCash.One Team
Add money 2k inr 2 times but they…
Add money 2k inr 2 times but they ripped my both times also i have withdrawn 19650 they chargebacked me whole amt.
Total ripped 23650. Don't use this app totally scam.
21 February 2026
Unprompted review
Reply from iCash.One
Hello King rusher,
We sincerely apologize for the inconvenience and any frustration this may have caused you. Providing excellent customer service is our utmost priority, and we want to address your concerns promptly.
Upon reviewing our records, we were unable to locate any contact associated with the details provided in this review.
In order for us to assist you effectively, we kindly request that you respond to our Trustpilot request and provide us with an email address and phone number registered in iCash.one. This will enable us to accurately identify your account and review your situation as soon as possible.
We value your feedback and appreciate your cooperation in resolving this matter. Please rest assured that once we receive the necessary information, we will take immediate action to address your concerns.
Thank you for choosing iCash.one, and we look forward to hearing from you soon.
Best Regards,
iCash.one Team
5k Payment stuck no response from the…
5k Payment stuck no response from the team bot mails and bots replies are annoying no agent has contacted me via mail it worked good in beginning now it's has become like every other app out there. Wish they look after my deposit and pay me back. I have all the proofs of payment I been trying to reach them from past 5days here in trustpilot they give reply saying we didn't find any related. Hope they slove it
15 February 2026
Unprompted review
Reply from iCash.One
Hello Krishna,
We sincerely apologize for the inconvenience and any frustration this may have caused you. Providing excellent customer service is our utmost priority, and we want to address your concerns promptly.
Upon reviewing our records, we were unable to locate any contact associated with the details provided in this review.
In order for us to assist you effectively, we kindly request that you respond to our Trustpilot request and provide us with an email address and phone number registered in iCash.one. This will enable us to accurately identify your account and review your situation as soon as possible.
We value your feedback and appreciate your cooperation in resolving this matter. Please rest assured that once we receive the necessary information, we will take immediate action to address your concerns.
Thank you for choosing iCash.one, and we look forward to hearing from you soon.
Best Regards,
iCash.one Team
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