Your repredentative, Gilda, was unhurried during our discussion. Especially, as our goal to build a new home had a late 2026 timeframe, there was no immediate action intended. Nevertheless, Gilda allo... See more
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See what reviewers are saying
Well let's start from the beginning, I had to call back a few times to see whether you people had received my information, and yes you had. And I was told that I would definitely get a call within 24-... See more
Friendly staff that actually listened. When trying to find a home and land packages most calls try touting a box, this one didn’t and actually understood our situation and tailored advice accordingly... See more
Company replied
Swapna was extremely helpful in listening to my needs and advising then sending me homes that met my requirements. Thanks Swapna - great job in service and making this complicated journey a much e... See more
Company details
Contact info
Level 6, 473 Bourke Street , 3000, Melbourne, Australia
- 1800 184 284
- info@ibuildnew.com.au
- ibuildnew.com.au
Hasn’t replied to negative reviews
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Very helpful and it give me a positive…
Very helpful and it give me a positive ourlook of pursuing my dreams
He asked the right questions and…
He asked the right questions and listened well to my inquiries.
A good home builder seems to be…
A good home builder seems to be communicative so this company could be reputable home builder with the traits.
Did not take my requirements into consideration
of the 3 builders referred
1 - did not have any designs that matched my requirements and no option to make changes to there set designs
1 - thought they maybe able alter one design but it was for a very narrow block and would not suit our site
1 - suggested it would be best to have plans drawn up before coming back to talk to them
Being I had explained I was the type of build I was looking for, I felt none of that was taken into consideration and 3 builders names where provided
The gentlemen on the phone knew exactly…
The gentlemen on the phone knew exactly what I needed and explained how ibuild new can assist
Than you for your assistance
Than you for your assistance, unfortunately, I have learned that building prices have increased massively, and now out of my budget.
It was a great informative sight and I did have some great phone conversations from ARC3H who gave me good information.
Danial is very cooperative and helpful.
very approachable staff.
The gentleman I spoke to was a great…
The gentleman I spoke to was a great person friendly and caring he needs pay rise I think
Reasonable response.
Reasonable response as 2 builders made contact but was expecting more responses.
Excellent service
Gave time and dealt with patience to…
Gave time and dealt with patience to understand the needs and requirements.
Have me all the information I required
Thanks to called me Chris, and also thank you if you tried to find out my first dream house if it possible i may start my homeloan and transfer my career as a bus driver in Melbourne.
I believe iBuild very professional for dream house, my apologies my english not very good but i only can say all the best for everything in this life.
Full straight forward and given more…
Full straight forward and given more options to choose.
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